Solution Architect

Why Technitask

Technitask is a Canadian company and a trusted provider of IT management, systems integration, software delivery, and consulting services. Our expert team of SAP functional consultants, developers, project managers, data engineers, and security analysts create value for customers in the utilities, telecommunications, and public services sectors. We work with our clients to discover and define business problems, then collaborate with them to implement people, process, and technology solutions to realize benefits across the business.

• We bring SAP technical expertise across technical PMO, architecture, integration, data & reporting, security, custom development, system build & administration, and testing.

• We’ve worked with some of the biggest enterprises in utilities and the public sector such as Hydro One, Liberty Utilities, the Government of Canada, and the Province of Ontario.

• We’re a team of 50+ staff and a network of 200+ alumni with 17+ years of experience delivering SAP solutions.

What you’ll do

• Document the business drivers, client area processes, and how those processes contribute to the achievement of the area’s business goals.

• Analyze the business needs of clients and stakeholders to propose potential solutions both technical and non-technical.

• Lead the translation of business requirements into high-level design specifications.

• Design and document cost-effective, innovative, and operationally supportable solutions.

• Document the structure, connections, and relationships of business processes, organizational work groups, data, applications, user interfaces, applications interfaces, infrastructure, and network topology.

• Design solutions that recognize and adapt to the business, technical, and financial constraints.

• Develop solutions that recognize IT operational limitations and opportunities.

• Document the effort, risk, costs, and complexity of potential solutions.

• Research and write discussion documents on such topics as emerging technologies, vendors, functionality, and reliability of products, and service offerings.

• Review proposed solution architectures and ensure they align with overall enterprise architecture roadmaps, standards, designs, and strategies.

• Ensure solution architectures meet business objectives for availability, reliability, performance, scalability, maintainability, manageability, and security.

What you'll need

Mandatory Qualifications

• Minimum of eight (8) years of experience working in technical Information Technology roles within complex enterprise environments.

• Minimum of three (3) years of experience developing solution architectures on projects across n-tiered platforms.

• Expert knowledge of Information Architecture principles and techniques, data management, data integration, and data quality platforms and tools.

• Expert knowledge and experience in Dynamics CRM and Platforms.

• Expert knowledge in at least one enterprise ETL tool.

• Experience with Microsoft Dynamics 365 Customer Service and/or Salesforce Service Cloud CRM Platforms.

• Experience with Low Code platforms associated with the above CRM solutions.

• Minimum of three (3) years of experience architecting solutions involving complex integration scenarios (multi-platform, competing technologies, SaaS and PaaS, Software as a Service).

• Experience working with Cloud technologies.

• Knowledge of Azure Architecture (NSG, Firewall, Monitoring, Subscriptions, Key Vault, Security Controls, Authentication).

• Knowledge of process re-engineering principles, requirements gathering, and middleware management.

• Ability to translate complex technical concepts into simple non-technical terms for various audiences.

• Ability to adapt to change in dynamically evolving situations.

• Ability to work in a team environment.

• Excellent customer service skills and communication skills.

• Excellent problem-solving skills.

Preferred Qualifications

• Experience with enterprise Content Management platforms.

• Experience with Portal technology, particularly self-serve capabilities.

• Knowledge of Enterprise Business Intelligence, including platforms such as Power BI.

Who you are

• Problem solver: You quickly formulate approaches from problem statements and target outcomes, undertake research using creative strategies, solve complex problems independently, and quickly learn and adapt to new situations.

• Highly organized: You think in systems and process, create structure in ambiguity, and relentlessly prioritize to pursue what drives the business forward.

• Team player: You effectively partner with others to get things done.

• Clear communicator: You are an excellent writer (memos, slides) and excel at distilling complex information into simple messaging.

• Outcomes driven: You collaborate with your clients, partners, and stakeholders to deeply understand their needs and ruthlessly prioritize to meet those needs.

Additional information

• Contract role

• Duration: 24 months

• Remote

• Background check required

Our belief is that diversity & inclusion enables us to build solutions that work. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and / or people with intersectional identities.

We also believe that unique experiences may not always fall along the beaten track. We’re dedicated to adding new perspectives to the team, so if your experience and skills can help us solve our customers’ problems, please consider applying.