Senior Manager, Business Process & Broadcast Hub Operations

The Senior Manager, Business Process & Broadcast Hub Operations at TEGNA is responsible for overseeing the daily operations of the broadcast hub. This includes managing supervisors and support staff, ensuring the integrity of on-air content, and reacting decisively to any broadcast issues that arise. Additionally, the role involves collaborating with General Managers and implementing training initiatives for staff development.

To qualify for the Senior Manager, Business Process & Broadcast Hub Operations role at TEGNA, candidates should possess a BA/BS in a related field or equivalent experience, along with proficiency in Microsoft Office 365. A strong background in television broadcast operations, including experience with electronic equipment and troubleshooting, is essential. A minimum of 7 years in a master control environment, with 5 years in a managerial capacity, is preferred.

At TEGNA, employee growth is a priority, especially in the Senior Manager, Business Process & Broadcast Hub Operations role. The organization invests in comprehensive training programs, offers performance evaluations, and encourages leadership development to ensure that employees can enhance their skill sets and advance within the company.

Candidates for the Senior Manager, Business Process & Broadcast Hub Operations role at TEGNA can expect a dynamic work environment characterized by collaboration and teamwork. The position necessitates adaptability to changing priorities and requirements, especially during live events, fostering an atmosphere that thrives on resilience and effective communication.

The Senior Manager, Business Process & Broadcast Hub Operations position at TEGNA requires flexibility in working hours, including the potential for overnight shifts, weekends, and holidays. This flexibility is crucial to meet the demands of a 24/7 broadcasting operation, ensuring continuity and excellence in service delivery.

In your response, highlight specific examples from your previous roles where you managed broadcast operations, including equipment oversight, team leadership, and any troubleshooting situations you've encountered. It's important to underscore your ability to maintain composure and provide solutions under pressure.

Discuss your strategies for prioritizing tasks, emphasizing decision-making skills, delegation of responsibilities, and keeping communication lines open across teams. Relate this to past experiences where you successfully navigated similar situations.

Explain your methodical approach to maintaining on-air integrity, such as proactive monitoring systems, conducting pre-broadcast checks, and fostering a culture of accountability among team members. Provide examples of how your actions have directly contributed to successful broadcasts.

Discuss how you foster an inclusive environment that values contributions from all team members. Share specific techniques you use to motivate, mentor, and communicate effectively with a diverse team, citing successful outcomes from your leadership approach.

Detail your experience in developing and executing training initiatives, emphasizing how you've identified skills gaps and tailored programs to enhance staff competencies. Share any feedback or results demonstrating the success of your training efforts.

Provide an overview of your familiarity and hands-on experience with essential broadcast equipment and software. Mention specific tools you've worked with and how they contributed to successful operational outcomes.

Describe your problem-solving techniques, highlighting your ability to assess situations quickly, engage necessary resources, and communicate effectively with all stakeholders to resolve issues without disrupting the broadcast.

Share your insights on emerging technologies and how they can impact broadcast operations. Discuss any experiences you have leveraging new technologies for operational efficiency and how you keep up-to-date on industry trends.

Discuss methods you've employed to maintain clear, open communication with General Managers, such as regular updates, collaborative problem-solving sessions, and feedback loops. Point out how this has fostered strong working relationships and streamlined operations.

Express your passion for TEGNA’s mission and values. Discuss what specifically draws you to the company and how your skills align with the Senior Manager, Business Process & Broadcast Hub Operations role at TEGNA, creating a compelling case for your fit within the team.