Human Relations Coordinator

As a Human Relations Coordinator with the City of Fort Worth, your primary responsibilities include conducting ADA self-evaluations of city facilities, managing complaints regarding accessibility issues, and serving as a key resource for ADA queries citywide. You'll also coordinate the implementation of disability compliance initiatives and support the Department Director in various civil rights-related tasks.

To qualify for the Human Relations Coordinator position at the City of Fort Worth, you should have a bachelor's degree in public administration, sociology, or a related field, along with three years of experience in ADA compliance and related areas. Preferred qualifications include knowledge of the Americans with Disabilities Act and its applications within city governance.

The Human Relations Coordinator role at the City of Fort Worth is critical in promoting diversity by ensuring compliance with laws related to fair housing, employment, and public accommodations. You'll work towards creating a more inclusive environment by educating stakeholders and advocating for equal access to city resources.

The work environment for a Human Relations Coordinator at the City of Fort Worth is collaborative and community-focused. You will engage with a wide range of stakeholders, from residents to city leadership, advocating for inclusivity and equity while navigating the unique challenges of a growing metropolitan area.

The typical working hours for a Human Relations Coordinator at the City of Fort Worth are Monday to Friday, from 8 am to 5 pm, although some evening and weekend work may be required to effectively engage with community members and stakeholders.

A Human Relations Coordinator plays a crucial role in facilitating inclusivity and ensuring compliance with ADA and other civil rights regulations. When answering, emphasize your understanding of the responsibilities, such as conducting self-evaluations and overseeing compliance efforts, to illustrate your suitability for the position.

Discuss specific instances where you've been involved in ADA compliance efforts, detailing the steps taken to assess and improve accessibility. Provide examples of successful initiatives and how you engaged stakeholders throughout the process.

Conflict resolution is about communication and understanding. Share a particular scenario where you successfully mediated an issue, detailing your approach to listening, empathy, and problem-solving to achieve a satisfactory result for all parties involved.

Discuss your methods for developing training materials, workshops, or presentations to communicate the importance of diversity and inclusion. Provide examples of past initiatives that successfully engaged diverse audiences in learning best practices.

When prioritizing tasks, it’s essential to assess urgency and impact. Share your strategies for organization, such as using project management tools or methods to ensure that critical deadlines are met without sacrificing quality.

Be prepared to discuss specific software or databases you’ve used for tracking complaints, highlighting your skills in data entry, analysis, and reporting. Explain how these tools have helped you improve service delivery and accountability.

Reflect on contemporary issues around diversity, equity, and inclusion, citing challenges such as unconscious bias or systemic barriers. Discuss your insights into how these challenges can be addressed, drawing on previous experiences where you've worked to promote inclusivity.

Explain your methodical approach to handling complaints, emphasizing the importance of thorough investigation, communication with the complainant, and collaborating with relevant departments to resolve the issue promptly and effectively.

Title VI prohibits discrimination based on race, color, or national origin in programs receiving federal funding. Discuss how you would integrate this understanding into your work as a Human Relations Coordinator to ensure compliance and promote equitable service delivery.

Express your passion for promoting inclusivity and improving community engagement. Highlight your admiration for Fort Worth’s commitment to diversity and how you believe your skills and experiences align perfectly with the mission of the Diversity and Inclusion Department.