Business Development Representative

A Business Development Representative at TouchBistro is accountable for promoting our products and developing relationships with restaurant owners through proactive outreach. This includes cold calling, emailing, and utilizing social media to qualify leads and grow our customer base. By staying knowledgeable about the restaurant industry, you'll effectively communicate the value of our services to potential clients.

To thrive as a Business Development Representative at TouchBistro, candidates should have excellent communication skills, both verbal and written, to connect effectively with prospects. Experience in sales, the restaurant industry, or call centers is advantageous. The ability to build rapport, demonstrate resilience, and be self-motivated in a hybrid work environment are key to succeeding in this role.

At TouchBistro, we prioritize your professional development with an extensive Sales Bootcamp designed to equip new Business Development Representatives with essential sales skills from the ground up. Ongoing learning and mentorship are integral components, with regular one-on-one coaching sessions to support continuous growth and performance improvement.

Yes, TouchBistro is dedicated to promoting internal growth. Consistently high-performing Business Development Representatives will have opportunities to advance within our Sales organization. Your success is important to us, and we aim to support your career aspirations within the company.

Joining TouchBistro as a Business Development Representative comes with a fantastic benefits package, including generous time off, health, dental, and vision benefits, flexible wellness plans, professional development opportunities, and various employee programs such as parental leave and monthly team lunches. We believe in creating a supportive work environment that values work-life balance.

As a Business Development Representative at TouchBistro, you can look forward to a vibrant and collaborative hybrid work environment. With a mix of in-office and remote work, we foster a supportive culture that empowers our employees to thrive while prioritizing both individual and team success.

TouchBistro predominantly serves the restaurant industry, providing point-of-sale and restaurant management solutions tailored to meet the unique needs and challenges faced by restaurateurs. By streamlining operations and driving revenue through our technology, we continue to support the success of over 29,000 restaurants worldwide.

A good approach to prioritizing leads is to assess their potential value based on their previous interactions with your company, engagement levels, and industry relevance. Utilizing a scorecard system or CRM tools can help you effectively manage your pipeline, ensuring you focus on high-potential prospects while maintaining momentum with other leads.

Handling rejection is a critical skill for a Business Development Representative. Reflect on a specific scenario where you faced rejection, emphasizing your resilience, learning points, and how you moved forward. Mention how you maintained a positive attitude and adapted your approach based on feedback to improve future engagements.

Building rapport with potential clients starts with active listening. Take time to understand their needs, challenges, and goals. Share relatable stories or experiences to foster connection and illustrate how your solutions can genuinely help them achieve success in their operations.

When cold calling restaurant clients, I would first research the prospect's establishment to tailor my approach. I’d focus on clearly communicating the value of TouchBistro’s solutions and how they can address specific challenges faced by their business, all while maintaining an engaging and friendly tone to facilitate open dialogue.

Staying updated involves subscribing to industry newsletters, following relevant online forums, and joining local professional associations. Being proactive in your research allows you to have informed conversations with prospects and showcase your knowledge, which builds trust.

Teamwork is essential as collaboration with colleagues allows for knowledge sharing, strategizing on outreach efforts, and celebrating successes together. At TouchBistro, maintaining strong internal communication not only enhances your personal growth but also contributes to team morale and overall success in achieving sales targets.

To manage time effectively, I prioritize my leads based on their potential value and engagement levels. Utilizing a CRM system helps track communication and follow-ups. I also set daily goals for the number of calls and emails to ensure consistent progress without overwhelming my schedule.

Overcoming objections involves active listening and empathetic responses. Acknowledge the prospect's concern before providing tailored solutions that address their hesitations. Sharing case studies or testimonials can also demonstrate how TouchBistro has successfully resolved similar concerns for other clients.

I am drawn to TouchBistro's innovative approach and commitment to enhancing the restaurant experience. I believe my background and skills align perfectly with your mission to support restaurateurs, and I’m excited about the opportunity to contribute to a team of passionate individuals focused on making a difference in the industry.

TouchBistro offers comprehensive management solutions, including point-of-sale systems, reservation management, and customer engagement tools designed to streamline operations for restaurants. Understanding how these products provide value to clients allows me to position our offerings effectively in conversations with potential clients.