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AV Instructor

About Transdev:
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.      
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Overview:
Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to team standards of conduct.
Instructors are responsible for safely training new vehicle operators, scaling the essential skills to become effective autonomous drivers. Instructors are expected to train for six to eight hours per day, developing a unique set of skills to accommodate different learning styles, collaborating with other stakeholders to ensure a consistent training program across the organization. The Instructors are expected to also provide clear, concise, professional, and accurate feedback for the trainees. Our team has developed a strong team culture of safety, professionalism, and personal responsibility; we expect all team members to adhere to team standards of conduct.
It is important to maintain a high level of professionalism and responsibility when critiquing a new operator’s driving abilities. Safety is our #1 responsibility. Instructors are expected to uphold this in all situations
Key Responsibilities: 
  • Maintain Transdev’s high standard of safety, both inside and outside of the vehicle.
  • Serve as a technology and learning liaison, fostering effective and professional communication with management, engineers, and members of the public;
  • Set the tone and example for less experienced Operations Drivers;
  • Operate with safety as the primary goal;
  • Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment;
  • Conduct classroom sessions and deliver on-the-job training for new Vehicle Operators, Roadside Assistance, and Depot Teams.
  • Be able to safely orchestrate training for multiple trainees concurrently in a variety of settings such as classroom, in-depot, and in-vehicle.
  • Participate in onboarding of new-hires and navigating them through multiple weeks of training with a positive attitude, setting the tone and example for less experienced employees
  • Practice a firm yet understanding teaching style to accommodate different learning styles.
  • Assist in creating and maintaining the training programs and its materials.
  • Develop comprehensive expertise in the latest autonomous vehicle system technologies.
  • Standardize and maintain consistent training practices across the organization.
  • Participate in weekly meetings with managers and other peers for training improvement discussions, and daily meetings with peers on shift to discuss trainees’ feedback and performance
  • Monitor automated driving software systems, compiling changes among different software versions and features, verifying changes on the log.
  • Capable of responding quickly to changing and potentially high-pressure environments.
  • Provide rides in the self driving car to the general public.
  • Comply with Transdev’s Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing;
  • Demonstrate a positive demeanor when training new personnel and be available for at least one-week training assignments.
  • Must be cross-trained to assume responsibilities of all other positions when not engaged in instructional duties.
  • Perform thorough cleaning and detailing of vehicles, including washing, vacuuming, polishing, and interior sanitation to ensure they are in pristine condition.
  • Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and ability to travel up to 30% of the time;
  • Must be able to flex into other shifts including early mornings, evenings, and/or weekends, as well as overnight, as necessary up to 30% of the time.
  • All other duties as assigned
Required Knowledge Skills and Abilities (KSAs):
  • Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets andDocs); and
  • Proficiency with using a touchscreen smartphone (Android preferred but not required).
  • Must have good attention to detail and be able to quickly and concisely describe their thoughts;
  • Capable of responding quickly and simultaneously to multiple scenarios;
  • Adapt quickly to new and developing technology;
  • Cross-functional verbal and written communication and issue escalation;
  • Must be able to multitask multiple technologies, including communications devices and vehicle status systems
  • Excellent written and verbal communication skills;
  • Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments; and
  • Leadership skills to supervise classes with large groups of people.
Physical Requirements:
  • Long periods of standing, walking, and sitting.
  • Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders.
  • Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Must be able to occasionally lift and/or move up to 45 pounds.
  • Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Most work is accomplished outdoors in a vehicle.
Pre-Employment Requirements:
  • Must be 21 years old;
  • All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
  • Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.
  • Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
  • Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.
  • Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it’s required
  • If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.

Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local law.

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What You Should Know About AV Instructor, Transdev

Transdev is on the lookout for a dynamic AV Instructor who is ready to make a substantial impact in the realm of autonomous vehicle training! As part of our dedicated team, you’ll be leading the charge in safely training new vehicle operators. Imagine spending your days sharing your knowledge with new trainees, helping them become proficient autonomous drivers with your unique approach to various learning styles. At Transdev, we’re proud of our culture of safety, professionalism, and personal responsibility, and as an AV Instructor, you’ll play a pivotal role in nurturing these values. Your responsibilities will include conducting engaging classroom sessions and hands-on training in real-life scenarios, setting the standard as a crucial mentor for new operators. You'll collaborate closely with management and fellow engineers to create a robust training program that resonates consistency across our organization. In this position, your impeccable attention to detail will complement your tech-savvy nature as you monitor automated driving systems and document key updates. This role isn’t just about teaching; it’s about inspiring a new generation of drivers. With an emphasis on safety and situational awareness, your goal will be to foster a positive learning environment where both you and the trainees thrive. So, if you are ready for an exciting challenge and are willing to adapt to evolving technologies, consider joining Transdev as an AV Instructor and embark on a rewarding journey in the world of mobility solutions!

Frequently Asked Questions (FAQs) for AV Instructor Role at Transdev
What is the role of an AV Instructor at Transdev?

As an AV Instructor at Transdev, you are responsible for training new vehicle operators to become effective autonomous drivers. Your role involves conducting both classroom sessions and on-the-road training, ensuring a consistent approach across the organization while maintaining our high safety standards.

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What skills are needed to be an AV Instructor at Transdev?

To excel as an AV Instructor at Transdev, you need strong communication skills, the ability to adapt your teaching style to various learning preferences, and proficiency with technology. Being detail-oriented and having leadership capabilities to supervise training sessions is also critical.

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What does a typical day look like for an AV Instructor at Transdev?

A typical day for an AV Instructor at Transdev involves a mix of teaching in classrooms, conducting practical training in vehicles, and participating in meetings to coordinate with management and improve training programs. You’ll spend time mentoring trainees and providing feedback on their driving skills.

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How does Transdev ensure safety during AV training?

Safety is paramount at Transdev. As an AV Instructor, you will uphold safety protocols during all training sessions, conduct safety briefings, and ensure that both the trainees and vehicles are operating according to company standards. Regular evaluations and feedback will be part of maintaining these high safety standards.

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What is the importance of feedback in the AV Instructor role at Transdev?

Feedback is crucial in the AV Instructor role at Transdev as it helps trainees understand their driving performance and areas for improvement. Providing clear, professional, and constructive feedback fosters growth and ensures that new operators are well-prepared for autonomous vehicle driving.

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What kind of training programs does Transdev offer for AV Instructors?

Transdev invests in comprehensive training programs for AV Instructors that include ongoing education in autonomous vehicle systems, teaching best practices, and developments in safety protocols. This ensures instructors are continuously equipped with the latest knowledge to effectively train new operators.

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Are there opportunities for career advancement as an AV Instructor at Transdev?

Yes, there are multiple opportunities for career advancement at Transdev for AV Instructors. With demonstrated success and leadership, instructors can move into senior training roles, management positions, or specialized technology-focused careers within the organization.

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Common Interview Questions for AV Instructor
How would you approach training someone who learns differently?

It's essential to assess the individual’s learning style first. I would adapt my training methods to incorporate visual aids, hands-on practice, or verbal instructions as needed. Creating a comfortable environment for open dialogue about learning preferences helps ensure that trainees feel supported.

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What strategies would you use to maintain a safe learning environment?

To maintain a safe learning environment, I would conduct thorough safety briefings before any training sessions, ensure that all protocols are in place, and constantly monitor trainee performance. Encouraging trainees to ask questions about safety and providing immediate constructive feedback is key.

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Can you describe your experience with autonomous vehicle technology?

I have hands-on experience with various autonomous vehicle technologies, including their operating systems and safety features. I continuously seek education about emerging technologies to stay updated and provide the best training experience for my students.

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What’s your method for providing feedback?

I implement a balance of positive reinforcement and constructive criticism. After reviewing a trainee’s performance, I always start with what they did well, followed by areas to improve, and finish with actionable steps they can take moving forward. This helps maintain motivation and focus.

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How do you ensure you stay updated with the latest in mobility solutions?

I prioritize staying current with new developments by attending industry webinars, participating in professional training, networking with other professionals, and reading relevant literature. This commitment enables me to effectively train others on the latest systems and methods.

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How would you evaluate the training program's success?

I would evaluate the training program's success by tracking trainee progress through assessments, gathering feedback from trainees and management, and analyzing performance metrics. Continuous improvement is vital, so I would implement any necessary adjustments based on these insights.

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How do you manage classroom and on-the-job training effectively?

Balancing classroom and on-the-job training involves clear planning and effective communication. I segment the training into modules, combine theoretical knowledge with practical exercises, and ensure I allow time for trainees to engage in hands-on experiences while learning in a classroom setting.

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What would you do if a trainee is consistently struggling?

I would meet with the trainee privately to discuss their challenges and better understand their struggles. From there, I would adapt my teaching methods or provide additional resources, possibly pairing them with another mentor for more individualized support.

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How do you deal with high-pressure scenarios during training?

In high-pressure scenarios, I remain calm and focused on the situation. Establishing a strong training foundation helps trainees cope with stress, and I advocate for open communication to ensure that trainees can express concerns without hesitation, thus fostering a supportive atmosphere.

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How would you prioritize safety while managing multiple trainees?

To prioritize safety while managing multiple trainees, I ensure there’s a structured training outline with specific tasks for each trainee. I also assign one-on-one attention during critical hands-on training moments and maintain constant situational awareness to address any issues immediately.

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Transdev US is part of a global company spanning 19 countries across six continents. As an operator and global integrator of mobility, Transdev – The mobility company – empowers freedom to move every day thanks to safe, reliable and innovative sol...

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Full-time, on-site
DATE POSTED
November 28, 2024

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