Lead Technical Business Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Analyzes business problems to be solved with automated systems. Formulates and defines automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provides technical expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configures system settings and options; plans and executes unit design, assists in integration and acceptance testing, where necessary; and creates specifications for systems to meet business requirements. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

What Part Will You Play?

• Works on multiple medium and high complexity projects and programs from a business solution and design perspective and mentors lower level Web Product Analysts, drafts and reviews the solutions documentation, collaborates with QA resource, developers and technical teams.

• Serves as Subject Matter Expert, providing added value to clients and internal teams through knowledge of company platforms and provides recommendations on the alternative solutions, with a consultative approach. This includes product enhancement analysis and design, supporting and contributing functional testing approach, actual testing and validating as necessary.

• Develops and provides recommendations on product enhancements as part of client projects, ensures that functionality is designed and developed in a method that can be re-used by technology.

• Reviews risk/impact assessments for changes, analyzes functional components affected, estimates Solution effort and, coordinates estimates across all relevant parties.

• Conducts analysis on multiple medium to complex problems, supports issue/problem resolution, implementation, notification, and post-implementation support as the product subject matter expert to minimize client impact. Guides and mentors lower level Web Product Analysts to provide issue support to development and production support teams.

What Are We Looking For in This Role?

Minimum Qualifications;

• Bachelor's Degree

• Relevant Experience or Degree in: In Information Technology, Business, or related field and/or equivalent of training and experience

• Typically Minimum 6 Years Relevant Exp

• Experience in integration, IT platforms and technologies in a Business Analyst environment, experience working with Web and Browser technologies.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.