Manager Medicare Savings Program (MSP)

Overview

Under the general direction of the Director, or designee, the Revenue Operations Manager is responsible and accountable for the revenue projections and collections within their assigned areas.   The manager is specifically responsible for contract management and oversight of the Benefit Coordination and Recoveries unit's health insurance identifications and recoveries vendor.  In addition, s/he is responsible for daily operations management of the unit and staff.  This unit provides third party liability and coordination of benefits services to MassHealth, the Massachusetts Medicaid program, to ensure that MassHealth is the payor of last resort.

Responsibilities

• Evaluate and assist in implementing change to increase the efficiency of operations by reviewing reports and information from staffing.• Support and oversee revenue program by monitoring the progress of revenues and analyzing the data and reports.• Perform supervisory functions of hiring, corrective action and employee performance evaluation.• Make recommendations for priorities and program implementations.• Make recommendations for improvements to program operations.• Closely monitor the revenue activities in the assigned unit to ensure the regular status of the revenues and report on the potential risks for shortfalls or potential gains.• Assist in developing and implementing policy and procedure standards in regards to program monitoring and evaluation.• Oversee and monitor activities of assigned unit.• Work on revenue management projects.• Identify state programs that may be eligible to receive FFP from the Federal Government.• Provide on the job training and orientation for employees.• Develop and implement procedures and guidelines to accomplish project objectives and goals.• Review and analyze data concerning assigned projects in order to determine progress and effectiveness and make recommendations for changes in procedures.• Respond to inquiries from EOHHS staff and others concerning assigned projects.• Perform related duties such as attending staff meetings, maintaining records and preparing reports.• Interact and represent the department on a professional level with EOHHS and other government agencies.• Work individually as well as being a team member.• Work internally and externally to resolve discrepancies for projects.• Perform other duties as assigned.

Qualifications

• Bachelor’s Level Degree or equivalent in Finance, Public Administration or Business, or related field• 5-7 years experience in fiscal management, finance, or public administration• Proven skills in financial management or operational management• Thorough knowledge of funding and revenue sources for health and human service programs• Thorough knowledge of the federal and Massachusetts state regulations associated with the federal entitlement and block grant programs• Experience with contract development and management• Strong management and leadership skills.

Additional Information

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