Product Designer - 14 month contract

As a Product Designer, your main responsibilities will include creating user-focused designs that cater to diverse needs, conducting user research to identify and validate pain points, developing wireframes and prototypes for mobile and web platforms, and ensuring that all designs comply with healthcare regulations. You'll have the opportunity to work closely with Product Managers, Engineers, and Clinical Experts to align your designs with business and clinical objectives.

To excel as a Product Designer with us, you should have at least 3 years of experience in product design or UI/UX design, particularly within the healthtech or wellness industries. A strong portfolio showcasing user-centered design processes, proficiency in design tools such as Figma or Adobe XD, and an understanding of accessibility and inclusivity principles are also vital. Familiarity with healthcare regulations like HIPAA and experience working with clinical teams is highly desirable.

The Product Designer role directly impacts patient experience by creating empathetic, user-centered designs that aim to simplify complex healthcare pathways. Through user research and usability testing, you will gather insights that inform your designs, ensuring they are tailored to meet the diverse needs of patients, including those with limitations in health literacy.

In your role as a Product Designer, you'll primarily work with design tools like Figma, Sketch, and Adobe XD to create wireframes and high-fidelity UI designs. Familiarity with these tools is crucial, as they will be integral to your design workflow. Additionally, understanding WCAG accessibility standards and healthcare compliance guidelines is important for creating inclusive designs.

The design process for a Product Designer at our company is collaborative and iterative. It begins with user research to understand pain points and insights and moves through wireframing, prototyping, and high-fidelity design stages. Continuous testing and refinement through usability testing with users and stakeholders ensure that we meet our goals of usability and patient engagement while creating a cohesive user experience.

When answering this question, outline the stages of your design process, from research and user testing to prototyping and feedback. Provide specific examples of how you've applied this process in previous projects, particularly in healthtech or similar fields.

Discuss specific accessibility principles you've incorporated into your designs, such as WCAG guidelines. Highlight any tools or methods you use to test for accessibility and any experiences you have with accommodating diverse user needs in past projects.

Share your approaches to gathering user feedback, such as conducting usability tests, surveys, or interviews. Explain how you've implemented feedback to improve design solutions in previous roles, emphasizing any quantifiable outcomes.

Provide examples of how you've successfully collaborated with Product Managers, Engineers, and Clinical Experts in past projects. Highlight your communication skills and how you advocate for user-centered design while aligning with team goals.

Select a project where you faced significant challenges, whether technical, user-related, or regulatory. Describe the problem, your approach to finding a solution, and the overall outcome, emphasizing your role and contributions.

Explain the methods you use to conduct user research, such as interviews or usability testing, and how you translate those findings into actionable design elements. Use specific examples to illustrate your adaptability and focus on user needs.

Discuss your proficiency with design tools like Figma or Adobe XD, highlighting features that you find particularly beneficial for prototyping and collaboration. Provide examples of projects where these tools enhanced your workflow and design outcomes.

Share your strategies for staying informed about UX and design trends, such as attending conferences, participating in workshops, or following industry leaders. Express your enthusiasm for continuous learning in the rapidly evolving design landscape.

Describe how you identify and understand various user personas, citing your process for catering to the needs of diverse groups. Mention specific projects where tailoring designs for specific user types led to improved engagement or user satisfaction.

Articulate how storytelling enhances your design process by creating relatable and emotional connections with users. Share instances where storytelling helped convey design rationale and engage stakeholders effectively.