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Medical Assistant Chandler - job 2 of 4

Overview

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic research and leadership roles.DHMG is also heavily involved in preparing tomorrows healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Healths mission and St. Josephs guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised.Look for us on Facebook and follow us on Twitter.For the health of our community ... we are proud to announce that we are a tobacco-free campus

Responsibilities

As our Medical Assistant at Dignity Health Medical Group, now part of CommonSpirit Health formed between Catholic Health Initiative and Dignity Health,  you’ll keep the day running smoothly and efficiently for your patients and clinical team. You’ll take the lead on proactively preparing patient charts- ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily  depending on the number of physicians are on-site.  Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients - not your previous experience in healthcare.  A Medical Assistant II provides basic level of patient care and treatments.

 

  • Assists with obtaining vital signs, documents chief complaint and all actions taken.
  • Alerts physician of problems/concerns/abnormalities
  • Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel.
  • Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician.
  • Obtains lab specimen and fills out requisitions completely and accurately. 
  • In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary.
  • Obtains authorization for referral (normally in small clinics).
  • Conducts front desk duties such as registration, check-in and scheduling of patients.

 

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.

Qualifications

MINIMUM

High School Diploma or G.E.D. and a graduate of a Medical Assistant Program or completion of an U.S. Armed Forces medical services training program. Candidates who completed a program prior to February 2, 2000 can satisfy the minimum education requirements by providing evidence of direct supervision by the same physician, physician group, or physician assistant for a minimum of 2000 hours to satisfy the minimum education requirements.

Demonstrated experience with computer program utilized for checking-in and scheduling patients required.

Current American Heart Association Basic Life Support certification - Nat'l 

 

PREFERRED 

Previous MA experience highly preferred.

Electronic Medical Record (EMR) experience

Previous experience in designated specialty

Bilingual skills

What You Should Know About Medical Assistant Chandler, UNAVAILABLE

At Dignity Health Medical Group in Gilbert, we're excited to welcome a passionate Medical Assistant into our vibrant team. In this role, you will be the heartbeat of our office, keeping things running smoothly and efficiently. Your day will be filled with meaningful interactions, as you'll lead the preparation of patient charts, ensuring all the necessary information is collected and up-to-date for our patients. You’ll be working alongside our dedicated clinical team, and may have the opportunity to serve multiple patients throughout the day. What sets you apart isn’t just your experience, but your enthusiasm for helping others and your empathetic nature. As a Medical Assistant II, your responsibilities will include obtaining vital signs, assisting with patient history, and providing basic patient care— all under the direct supervision of a physician. You'll also set the stage for minor procedures, manage front desk duties like scheduling and registration, and help coordinate workflow if needed. Additionally, our commitment to your growth shines through our generous Education Benefit program after you complete 180 days, offering debt relief and student loan assistance to help you achieve your career aspirations. Join us at Dignity Health Medical Group, where we focus not only on patient care but also on the health of our community. We can't wait for you to join our tobacco-free campus that prioritizes well-being in every aspect.

Frequently Asked Questions (FAQs) for Medical Assistant Chandler Role at UNAVAILABLE
What are the responsibilities of a Medical Assistant at Dignity Health Medical Group in Gilbert?

As a Medical Assistant at Dignity Health Medical Group in Gilbert, your primary duties include preparing patient charts, obtaining vital signs, documenting patient complaints, and assisting physicians with patient history and care. You will also set up exam rooms for procedures, conduct front desk duties, and coordinate workflow among your peers, ensuring efficient operations within the clinic.

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What qualifications are required for the Medical Assistant role at Dignity Health Medical Group in Gilbert?

To qualify for the Medical Assistant position at Dignity Health Medical Group in Gilbert, candidates must possess a High School Diploma or G.E.D., have graduated from a Medical Assistant Program, or have completed a U.S. Armed Forces medical services training program. Certification in Basic Life Support from the American Heart Association is required, along with experience using computer programs for patient scheduling.

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Is previous experience necessary to apply for the Medical Assistant role at Dignity Health Medical Group?

While previous experience as a Medical Assistant is preferred for the role at Dignity Health Medical Group, we value enthusiasm and a willingness to learn. Candidates with a strong desire to help others and contribute positively to our team may still be considered even without extensive experience.

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What opportunities for professional development are available for Medical Assistants at Dignity Health Medical Group?

At Dignity Health Medical Group, we believe in nurturing the growth of our staff. After completing 180 days of employment, Medical Assistants are eligible for our Education Benefit program, which can provide up to $18,000 for full-time employees over five years, aiding them in pursuing further education and reducing student loan debt.

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What is the work environment like for Medical Assistants at Dignity Health Medical Group in Gilbert?

The work environment for Medical Assistants at Dignity Health Medical Group in Gilbert is collaborative and patient-focused. You will find a supportive team dedicated to providing high-quality healthcare. Our tobacco-free campus promotes a healthy atmosphere, making it a great place to work and grow in your medical career.

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Common Interview Questions for Medical Assistant Chandler
How would you prioritize tasks as a Medical Assistant in a busy clinic?

Prioritizing tasks effectively is key in a busy clinic setting. I would assess the urgency of patient needs, organize my day based on scheduled appointments, and ensure critical tasks like preparing patient charts and obtaining vital signs are completed first. Being adaptable and ready to reassess priorities as situations change is also important.

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Can you describe your experience with patient care procedures?

I have experience assisting with various patient care procedures, such as obtaining vital signs, preparing for exams, and maintaining a sterile environment. I understand the importance of empathy and communication during these procedures to help patients feel comfortable and informed.

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What knowledge do you have regarding Electronic Medical Records (EMR)?

I am familiar with the use of Electronic Medical Records (EMR) systems for scheduling patient appointments, documenting vital signs, and managing patient histories. I understand that maintaining accurate and up-to-date records is crucial for efficient patient care and communication within the team.

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How do you handle difficult or upset patients?

When handling difficult or upset patients, I prioritize listening to their concerns and acknowledging their feelings. I can calmly explain our processes and seek solutions to their problems, while ensuring they feel heard and supported throughout their visit.

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What do you think is the most important characteristic for a Medical Assistant?

Empathy is the most important characteristic for a Medical Assistant. Understanding patients' feelings and providing compassionate care fosters trust and improves the overall patient experience, ultimately leading to better healthcare outcomes.

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How would you prepare a patient for an examination?

Preparing a patient for an examination involves explaining the procedure, ensuring privacy, checking their vital signs, and obtaining necessary medical history. I also ensure the exam room is ready, with all required instruments and supplies in place.

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What is your experience with taking vital signs and why is it important?

I have experience taking vital signs such as blood pressure, pulse, temperature, and respiratory rate. This is crucial for assessing a patient’s health status and identifying any immediate concerns that need to be addressed by the physician.

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How do you manage front desk duties alongside patient care?

I manage front desk duties by effectively scheduling appointments and patient check-ins while ensuring that I remain responsive to patient care needs. Time management and multitasking are essential, and I prioritize tasks based on their urgency and importance throughout my day.

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Why do you want to work as a Medical Assistant at Dignity Health Medical Group?

I am drawn to Dignity Health Medical Group because of its commitment to compassionate care and community health. I want to contribute to a team that prioritizes innovation in healthcare and provides support to diverse patient needs, ensuring that every individual receives high-quality care.

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How do you ensure patient confidentiality?

Ensuring patient confidentiality is paramount. I follow HIPAA regulations meticulously, making sure that patient records are securely stored and that discussions about patient care are conducted privately. I also educate patients about their privacy rights to promote transparency.

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DEPARTMENTS
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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