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Remote Sales Representative, Inbound - job 1 of 3

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Why Liberty Mutual? 

 

Pay Details:

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Remote Inside Sales Agent position is available for candidates based on the state of Texas. Applicants must reside within these specified locations to be considered for this role.

 

 

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

 

Pay Details: 

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

  

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. 

 

You’d be a great fit if you are:  

 

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.  

 

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. 

 

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. 

 

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. 

 

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

  • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
  • Comprehensive medical benefits from Day 1.
  • No cold calls, all incoming warm leads.
  • Opportunities for rewards and recognition.
  • Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
  • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

  • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
  • Strong, engaging interpersonal and persuasion skills needed to close sales
  • Ability to communicate well to both prospects and customers
  • Excellent analytical, decision-making and organizational skills
  • Strong typing capabilities and PC proficiency Property and Casualty License required after hire

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Average salary estimate

$65000 / YEARLY (est.)
min
max
$45000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Remote Sales Representative, Inbound, UNAVAILABLE

Are you a persuasive communicator with a flair for sales? If so, Liberty Mutual is looking for you to join our team as a Remote Sales Representative, Inbound, based in the vibrant city of Plano. In this role, you'll immerse yourself in a culture that champions positivity and flexibility while delivering exceptional service. You'll handle inbound calls and connect with warm leads rather than cold calls, giving you an exciting opportunity to convert interests into satisfied policyholders. With a starting base salary of $45K and the potential to earn between $55K and $75K through commissions, your work could lead to earnings of up to $85K in your second year! While you’ll need to bring your 2-3 years of sales experience, Liberty Mutual provides comprehensive training, including obtaining your Property & Casualty Insurance license, making it perfect whether you're seasoned or still finding your stride. Let’s not forget the impressive benefits starting from day one and the professional development opportunities that will enrich your career. If you’re someone passionate about helping customers find the right insurance products and enjoy working in a supportive remote environment, then don't miss out on this chance to take your career to the next level with Liberty Mutual!

Frequently Asked Questions (FAQs) for Remote Sales Representative, Inbound Role at UNAVAILABLE
What are the responsibilities of a Remote Sales Representative, Inbound at Liberty Mutual?

As a Remote Sales Representative, Inbound at Liberty Mutual, your primary responsibility involves handling inbound calls from warm leads and consulting with customers about their insurance needs. You'll be tasked with matching appropriate coverages and products to ensure customers feel satisfied and confident in their choices, ultimately converting these leads into policyholders.

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What qualifications do I need to become a Remote Sales Representative, Inbound at Liberty Mutual?

To qualify for the Remote Sales Representative, Inbound position at Liberty Mutual, you will need 2-3 years of sales experience, along with strong interpersonal and persuasion skills. Furthermore, possessing a Property & Casualty Insurance license is crucial, and if you don’t have one, Liberty Mutual offers paid training for it.

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Is prior insurance experience necessary for the Remote Sales Representative, Inbound role at Liberty Mutual?

While prior insurance experience is beneficial, it is not a strict requirement for the Remote Sales Representative, Inbound position at Liberty Mutual. The company values sales experience and interpersonal skills, and provides comprehensive training to help you succeed in the insurance industry.

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What does the training process look like for the Remote Sales Representative, Inbound position at Liberty Mutual?

The training process for a Remote Sales Representative, Inbound at Liberty Mutual lasts approximately 16 weeks for licensed hires and 18 weeks for unlicensed hires. This includes paid training, during which you’ll gain the essential knowledge and skills needed to thrive in your role.

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What is the earning potential for a Remote Sales Representative, Inbound at Liberty Mutual?

Remote Sales Representatives, Inbound at Liberty Mutual can expect a starting salary of $45K, with average total earnings between $55K and $75K through commissions. High performers can even earn up to $85K, providing significant earning potential as you grow in your role.

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Common Interview Questions for Remote Sales Representative, Inbound
How would you handle a customer who is unsure about whether to purchase insurance?

When encountering a hesitant customer, focus on understanding their concerns. Ask open-ended questions to elicit their doubts, then provide tailored solutions highlighting the benefits of the insurance products. Relating it to their specific needs can often help them feel more secure in their decision.

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What sales techniques do you find most effective in closing deals?

Highlight your ability to cultivate rapport with potential clients and actively listen to their needs. A consultative approach, where you present solutions that genuinely address their concerns, often leads to successful outcomes. Demonstrating empathy and a genuine desire to help can significantly influence the closing process.

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Can you describe your experience with handling objections from potential customers?

When addressing objections, it's crucial to remain calm and respectful. Acknowledge the customer's concerns and provide clear, factual information that addresses their objections while reinforcing the value of the insurance products. The goal is to turn their worries into reasons to trust and purchase.

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What motivates you to excel in sales?

A desire to assist others in finding solutions that improve their lives motivates me the most. Additionally, the potential for personal and financial growth in a sales role pushes me to achieve and exceed my targets every day.

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How do you stay organized while managing multiple leads?

Utilizing tools like spreadsheets or CRM systems helps me keep track of my leads. Setting reminders and prioritizing follow-ups ensures that I maintain a consistent communication flow while providing each prospect with personalized attention.

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How would you describe your communication style with clients?

My communication style is engaging and approachable. I aim to simplify complex information and ensure clients feel comfortable asking questions. I believe in active listening to truly understand what the client needs before proposing solutions.

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What do you know about Liberty Mutual and its products?

I understand Liberty Mutual provides a wide range of insurance products tailored to meet diverse needs, including auto, home, and life insurance. Their reputation for customer service and commitment to a diverse workplace truly stand out, reflecting a company that values both its clients and its employees.

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Describe a time you overcame a challenging sale.

In instances of challenging sales, I focus on identifying the root of the customer's hesitation. I recall a specific instance where addressing a client's concerns through additional research and follow-up established trust and ultimately led to them signing a policy.

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Are you comfortable with remote work, and how do you stay motivated?

Absolutely! My home office is set up to minimize distractions, and I maintain motivation by setting daily goals and connecting virtually with teammates for support and accountability. The flexibility of remote work aligns perfectly with how I like to manage my time.

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Why do you want to work for Liberty Mutual?

I am impressed by Liberty Mutual's commitment to employee growth and customer service. Their focus on diversity and creating a supportive workplace environment resonates with my values, and I see this opportunity as a way to contribute positively while advancing my career.

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Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
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Collaboration over Competition
Take Risks
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Passion for Exploration
Customer-Centric
Reward & Recognition
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Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
Calculating your matching score...
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 20, 2025

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