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Inside Sales Representative

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Uniphar – Who we are

With 3,000+ employees across Ireland, the UK, Europe, MENA, and the U.S., Uniphar partners with 200+ top pharmaco-medical manufacturers, delivering specialised, tech-enabled solutions through its three divisions: Medtech, Supply Chain & Retail, and Pharma.

This opportunity sits within Uniphar Medtech t/a MED Surgical, a dedicated division focused on delivering innovative medical technologies and solutions.

The role

The ideal candidate will be a sales and customer oriented self-starter capable of contributing to a high performance inside sales, e-commerce & customer support function, playing an integral role in growing a dynamic business. You will provide a key interface with the customer, supporting all aspects of the sales and customer care process. Working in a team environment, the successful candidate will demonstrate excellent external and internal customer focus throughout. The candidate will be responsible for lead generation, closing of sales and generating new revenue.

Role Requirements

Actively contribute to maximising sales revenue, in conjunction with the Clinical Sales Team Support inside sales process from lead generation to close including generating new revenue from existing business, introducing new products to both existing & new businesses and supporting marketing campaigns.
Meet and exceed customer expectations, providing exceptional service and support in a professional, knowledgeable, timely manner, as first internal point of contact for the customer.
Proactively and professionally respond and manage customer calls/queries.
Ensuring customer commitments are met, keeping customers informed on order status and liaising with suppliers on deliveries.
Carry out and compile tender submissions in conjunction with Sales management and other departments.
Provide quotations to customers in a timely manner and to a professional standard. Support the Sales Team in managing key customer accounts.
Nurture and maintain a positive relationship with principals and suppliers.
Actively contribute to a very positive team environment and performance.
Contribute and assist in conference and event planning.
Other duties that may be assigned from time to time.

Why work with us

Our core values, titled our Medtech Mindset, guides our culture and work environment:

We Go Forward Together: We operate as a unified team, leveraging diverse specialties to make swift, collaborative decisions and embrace progress over perfection.
We Take Our Business Seriously: We prioritise compliance and risk management to ensure the best outcomes for our patients and partners, supported by our innovative portfolio and commitment to sustainability.
We Deliver Exceptional Results: We focus on quality, customer satisfaction, and commercial success to achieve outstanding results for our patients, customers, and business.

If you have similar values and are passionate about making a meaningful impact, we invite you to join our team and help us drive forward together.

M.E.D Surgical

M.E.D. Surgical is a medical device distribution company. M.E.D Surgical, a leading Irish Healthcare Company and part of the growing Uniphar Medtech company, are involved in the sales, marketing and distribution of innovative medical devices from leading multinational companies. It is primarily focused on the sales, marketing and distribution of operating theatre supplies, laparoscopic equipment and laparoscopic devices. Business website: https://www.medsurgical.ie/

Average salary estimate

$70000 / YEARLY (est.)

min

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$60000K

$80000K

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What You Should Know About Inside Sales Representative, Uniphar Medtech

At Uniphar, we're on a mission to transform healthcare through innovative solutions and exceptional service. As an Inside Sales Representative within our Medtech division, M.E.D. Surgical, you will play a pivotal role in helping us achieve this goal. In this exciting role, you will be the face of our sales and customer support team, and your primary mission will be to nurture relationships, maximize sales revenue, and ensure our customers receive top-notch service. If you thrive in a dynamic environment and have a passion for sales, this role is perfect for you! You'll be involved in everything from lead generation to closing sales and maintaining ongoing customer relationships. You’ll collaborate closely with the Clinical Sales Team, working diligently to meet and exceed customer expectations. Your responsibilities will include responding professionally to customer queries, providing timely quotations, managing key accounts, and simply ensuring that our customers are delighted with their experience. This is more than just a sales position; it's about establishing connections, driving revenue, and being part of a team that values collaboration and exceptional results. Uniphar's core values will guide you as you contribute to our vibrant team culture and help us push forward together. If you're looking to make a meaningful impact in the medical tech field, we would love to hear from you!

Frequently Asked Questions (FAQs) for Inside Sales Representative Role at Uniphar Medtech

What responsibilities does the Inside Sales Representative at Uniphar have?

As an Inside Sales Representative at Uniphar, you will be responsible for lead generation, closing sales, and providing excellent customer support. You'll need to actively engage with the Clinical Sales Team, address customer queries, and manage key customer accounts. Furthermore, you will ensure customer commitments are met by keeping them updated on order statuses and collaborating with suppliers.