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ID Administrator

  • Administer and manage user accounts and access rights in Active Directory (AD) based on organizational policies and business needs.
  • Provide helpdesk support for end-users, assisting with user account creation, modifications, and deletions in AD.
  • Troubleshoot and resolve user access issues related to Active Directory, such as login problems, permissions issues, and group memberships.
  • Create and manage user profiles, security groups, and distribution lists in AD.
  • Monitor and audit user activity and access rights within Active Directory to ensure compliance with security policies.
  • Collaborate with other IT teams to address system and application access issues.
  • Offer timely and effective technical support to users by identifying and resolving problems related to Active Directory, network access, and related systems.
  • Assist in the creation and maintenance of user documentation and best practices for AD administration.
  • Provide general support to users with issues related to Microsoft Office and other company applications.
  • Maintain and update relevant records for internal and compliance audits related to user access.
  • Good exposure in user support and helpdesk duties.
  • Some relevant experience working with Active Directory (user account management, security groups, group policies).
  • Strong technical proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
  • Excellent problem-solving and system troubleshooting skills.
  • Solid understanding of user authentication and authorization processes within Active Directory.
  • Ability to work efficiently in a fast-paced environment with minimal supervision.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About ID Administrator, Unison Consulting Pte Ltd

As an ID Administrator at our innovative tech company, you'll embark on an exciting journey managing user accounts and access rights in Active Directory (AD). This role is all about ensuring that our team can securely access the systems they need, and you’ll be the go-to expert for all things AD! You will be responsible for providing top-notch helpdesk support, assisting end-users with their account creation, modifications, and deletions in AD. Troubleshooting is a big part of the job, so if you're skilled at resolving login issues, permissions problems, and group memberships, you'll fit right in! You'll also play a vital role in creating and managing user profiles, security groups, and distribution lists within AD, while keeping a keen eye on user activities to ensure compliance with our stringent security policies. Collaboration is key, as you'll work alongside various IT teams to tackle system and application access issues. Your technical prowess will shine as you support users with not only AD-related queries but also with issues involving Microsoft Office and other company applications. With your strong background in user support and relevant experience with Active Directory combined with excellent problem-solving skills, you'll make a significant impact in maintaining a secure and efficient workplace. We can't wait to see how your unique insights and expertise will help our users thrive in their roles!

Frequently Asked Questions (FAQs) for ID Administrator Role at Unison Consulting Pte Ltd
What are the primary responsibilities of an ID Administrator at our company?

The primary responsibilities of an ID Administrator at our company include managing user accounts and access rights in Active Directory, providing assistance with user account creation, troubleshooting access issues, creating and managing security groups, and ensuring compliance with security policies. You will also monitor user activity and collaborate with IT teams to resolve system access problems.

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What qualifications are needed for the ID Administrator position?

To qualify for the ID Administrator position, candidates should have experience in Active Directory, including user account management and group policies. A strong technical proficiency in Microsoft Office applications is important, as well as exceptional problem-solving and system troubleshooting skills. Familiarity with user authentication processes within Active Directory is also crucial.

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How does an ID Administrator assist end-users with Active Directory issues?

An ID Administrator assists end-users by providing helpdesk support that addresses issues such as login problems, access permissions, and group memberships within Active Directory. They guide users through the troubleshooting process, help create and modify accounts, and ensure users can seamlessly access the resources they need.

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Is experience in helpdesk support necessary for an ID Administrator?

Yes, experience in helpdesk support is beneficial for an ID Administrator. This role requires providing timely and effective technical support to users, which includes troubleshooting a variety of system access issues, handling user queries, and maintaining a strong user experience.

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What kind of technical skills should an ID Administrator have?

An ID Administrator should have strong technical skills in Active Directory management, including user account creation, security groups, and permissions. Proficiency in Microsoft Office applications and a solid understanding of user authentication and authorization processes are also essential for success in this role.

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Common Interview Questions for ID Administrator
Can you explain your experience with Active Directory management?

When answering this question, highlight your specific experiences with Active Directory. Discuss tasks you've completed such as user account creation, managing permissions, and troubleshooting access issues. Providing concrete examples will demonstrate your expertise.

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How do you troubleshoot login issues in Active Directory?

Explain your systematic approach to troubleshooting login issues—for instance, checking user credentials, reviewing account status, and looking at group policies affecting access. Highlighting your analytical skills can also show your problem-solving abilities.

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What steps would you take to ensure compliance with security policies?

Discuss the importance of regularly auditing user access and monitoring security groups. Explain how you'll maintain records, enforce password policies, and collaborate with other IT teams to ensure security compliance is upheld.

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Describe a situation where you resolved a challenging user access issue.

Share a specific instance in which you successfully identified and resolved a complex user access issue. Emphasize the steps you took during the process, highlighting your communication skills and technical knowledge.

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How do you manage multiple priorities in a fast-paced environment?

Share strategies that have worked for you in the past, such as setting urgent versus important tasks, using task management tools, and remaining organized. Discuss how you adapt to changing priorities and stay focused under pressure.

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What is your experience with user documentation and best practices?

Explain your involvement in creating and maintaining user documentation for Active Directory processes. Detail how documenting best practices not only supports current users but serves future training needs as well.

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How do you stay updated with changes in Active Directory technology?

Discuss the resources you utilize to keep abreast of the latest trends and changes, such as online courses, professional forums, and attending relevant workshops or webinars. Showing a willingness to learn indicates a proactive approach to personal development.

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What tools do you use for monitoring user activity in AD?

Mention specific tools or software you have experience with that provide insights into user activity. Explain how you leverage these tools to maintain security compliance and ensure authorized access.

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What qualities do you think are essential for an ID Administrator?

Talk about qualities such as attention to detail, strong communication skills, patience in troubleshooting, and a thorough understanding of security protocols. Suggest that these qualities enable an ID Administrator to perform effectively in their role.

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Can you provide an example of successful collaboration with IT teams?

Share an experience where you worked closely with other IT teams to solve access issues or implement new systems. Highlight your ability to communicate effectively across departments and how teamwork helped achieve the desired outcomes.

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Unison helps you create extraordinary experiences for your employees, your customers, your community, our world.

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Full-time, remote
DATE POSTED
December 4, 2024

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