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Student Assistant - Housing Summer Staff

Job Title: Student Assistant - Housing Summer StaffLocation: UWG Recruiting LocationRegular/Temporary: TemporaryFull/Part Time: Part-TimeJob ID: 282468About UsSince 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation.Nestled among the pines on a picturesque 645 acres is the University of West Georgia- a hidden gem approximately 40 miles west of Atlanta. Serving approximately 13,000 students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post-graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first-choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University's mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state.Living in Carrollton, "The City of Dreams," offers the advantages of city life with a small-town vibe. This progressive community with Southern flair offers plenty of shopping, restaurants, nightlife opportunities, and cultural events. Named a City of Excellence in Georgia and listed as one of the 50 Best Small Southern Towns, Carrollton is the cultural, educational, health care, and commercial center for the west Georgia region.At the heart of Carrollton is its historic downtown and Adamson Square lined with shops, galleries, and restaurants. Each season offers unique local events and opportunities for year-round recreation. Outdoor activities abound through award-winning spaces, including an 18-mile paved walking and biking Greenbelt trail that encircles the city and passes through the UWG campus.The city embraces the University's students, faculty, and staff, and welcomes the diversity UWG brings to the community.Invested in education with highly rated city and county K-12 systems, both city and county public school graduation rates are 90% and above and rank among the top in the nation by U.S. News & World Report.Job Summary• Student Assistants will be charged with engaging enthusiastically with all residents.• Student Assistants will have programmatic responsibilities on nights and weekends.• Students Assistants must have a wide knowledge of campus resources.• Student Assistants will be working desk shifts.• Student Assistants will be responsible for participating in an on call, duty rotation.• Student Assistants will be assigned one of the functional areas below:• Orientation Tour Guide: Student Assistants will be charged with giving engaging and enthusiastic tours of all the Residence halls on campus. Student Assistants must be strong public speakers and confident talking to families and prospective students, must have a wide knowledge of involvement offers within Housing and Residence Life and seek to connect these prospective students to these engagement opportunities. Student Assistants must be able to connect perspective students to existing student organizations or to events that are hosted by the university during/through tour conversations. Students Assistants will be to assist with the physical labor of setting up for tours. For example, tables, tents, etc.• Camps and Conference: As a Conference Assistant (CA), you are responsible for assisting conference guests upon their arrival and departure and providing excellent customer service. You are also expected to provide support for completing tasks such as preparing client materials, assembling key packets, building walk-throughs, administering check-in/check-out locations and assisting with other HRL areas as needed. You will also assist guests with lockouts and provide security within your residence, assist with preparing buildings for fall opening, assist with ongoing HRL projects such as inventory, room inspections, creating decorations, compiling packets for staff training, etc.Required Qualifications• Must have a 2.0 GPA and be enrolled in at least five hours for Summer or six credit hours for Fall 2025 classes.• Must live on campus throughout the duration of summer camps and conference season.• Must Serve On-Call• Must be willing to work a flexible schedule including evenings, weekends and holidays.• Must be willing to take all departmental assessments and certifications i.e. Risk Management, Right to Know, Vehicle Cart and Key Asset.• Will be required to work times of high demand during camps, dates will be provided during the interview process.Preferred Qualifications• Previous work experience with customer service• Previous employment or volunteer position with Housing and Residence Life. For example Resident Assistant or Hall Council member.Physical Requirements/Working Conditions• Student Assistants will be on their feet for the majority of the day during this job and will be exposed to the elements while inspecting the residence hall exterior as well as traveling from building to building.• Student Assistants will be asked to unload and set up equipment. For example; tents, inflatables, or yard games. Student Assistants will be outside for the majority of their workday in the elements.USG Core ValuesThe University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Conditions of EmploymentOffers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.Equal Employment OpportunityThe University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50)
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What You Should Know About Student Assistant - Housing Summer Staff, University of West Georgia

Join the University of West Georgia (UWG) as a Student Assistant - Housing Summer Staff and embark on an exciting journey that connects you with a vibrant campus community! Based in beautiful Carrollton, GA, this part-time, temporary position is perfect for students who are looking to enhance their college experience while gaining valuable skills. As a Student Assistant, you’ll play a key role in engaging with residents, conducting tours of residence halls, and providing exceptional customer service to our conference guests. Imagine giving enthusiastic tours filled with energy and information, helping new students connect with different campus resources and events! Not only will you work desk shifts and be part of a duty rotation, but you’ll also contribute to various programmatic initiatives designed for our residents. The ideal candidate will be someone who thrives in dynamic environments, is comfortable working with diverse groups, and possesses strong public speaking skills. With UWG’s beautiful 645-acre campus as your backdrop, you’ll find opportunities to grow personally and professionally. Besides enriching your résumé, this role will offer you a closer look at the inner workings of the university while you enjoy the advantages of life in one of Georgia's best small towns! If you're ready to embrace flexibility, work during evenings and weekends, and participate in a meaningful summer experience, consider applying for the Student Assistant - Housing Summer Staff position today!

Frequently Asked Questions (FAQs) for Student Assistant - Housing Summer Staff Role at University of West Georgia
What are the responsibilities of a Student Assistant - Housing Summer Staff at the University of West Georgia?

As a Student Assistant - Housing Summer Staff at the University of West Georgia, you will engage with residents enthusiastically, conduct tours of the residence halls, and provide excellent customer service. Responsibilities also include desk shifts, being part of an on-call rotation, and supporting various programmatic initiatives during weekends and evenings.

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What qualifications are required for the Student Assistant - Housing Summer Staff position at UWG?

To qualify for the Student Assistant - Housing Summer Staff position at UWG, you must maintain a minimum GPA of 2.0 while being enrolled in at least five credit hours during the summer or six for the fall. Additionally, you will need to reside on campus during the summer term and demonstrate a willingness to work flexible hours, which may include evenings and weekends.

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How does the Student Assistant position at UWG support student engagement and community building?

The Student Assistant position at UWG plays a vital role in fostering student engagement by giving campus tours, sharing information about housing resources, and creating connections between incoming students and existing student organizations. This encourages a sense of community and belonging among residents.

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What kind of training can Student Assistants expect at UWG?

Student Assistants at UWG will undergo training that includes customer service skills, risk management, and safety protocols, particularly regarding campus housing. This training ensures that Student Assistants are well-prepared to handle their responsibilities effectively and provide support to both residents and guests.

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What are some preferred qualifications for the Student Assistant - Housing Summer Staff role at the University of West Georgia?

Preferred qualifications for the Student Assistant - Housing Summer Staff position include previous experience in customer service and prior involvement with Housing and Residence Life, such as holding a position as a Resident Assistant or being part of Hall Council, which can enhance the experience and capabilities of the candidate.

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Common Interview Questions for Student Assistant - Housing Summer Staff
How would you engage a resident who seems shy or withdrawn?

To engage a shy or withdrawn resident, approach the conversation with a friendly demeanor and allow them to express themselves at their own pace. Sharing relatable experiences and encouraging participation in community events can also help them feel more comfortable and included.

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Can you describe a time you provided excellent customer service?

When discussing a time you provided excellent customer service, be specific about the situation. Focus on how you identified the needs of the person you were assisting, the steps you took to help them, and the positive outcome that resulted from your efforts.

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What strategies would you use to communicate effectively during tours?

To communicate effectively during tours, I would focus on storytelling techniques that highlight the community benefits and unique aspects of the residence halls. Engaging with prospective students by asking questions and encouraging participants to share their thoughts would also create a more interactive experience.

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How do you prioritize tasks when working with multiple responsibilities?

I prioritize tasks by creating a to-do list that categorizes responsibilities based on urgency and importance. Regular check-ins and adjustments throughout the day help me stay organized and ensure I handle all tasks efficiently without neglecting any duties.

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What do you believe is the most important quality for a Student Assistant to have?

The most important quality for a Student Assistant is empathy. Understanding and being able to connect with the diverse experiences of the residents allows me to be more effective in my role and offer appropriate support and guidance.

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How would you handle a conflict between two residents?

In handling a conflict between two residents, I would first listen to both sides of the story with a neutral perspective. Facilitating a calm conversation to seek a mutual understanding and encouraging compromise would be my approach to resolving the issue.

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How do you keep updated on campus resources available to students?

I stay updated on campus resources by regularly reviewing university communications, attending training sessions, and engaging with other departments. Staying connected with fellow Student Assistants and staff also helps me exchange information effectively.

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Why do you want to work at the University of West Georgia?

I want to work at the University of West Georgia because I believe in the mission of fostering a supportive and inclusive community for students. I’m excited about contributing my skills to a position that values student engagement and community development.

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What would you do if you were overwhelmed with workload during peak periods?

If I were overwhelmed with workload during peak periods, I would communicate with my supervisor to seek assistance and prioritize immediate needs. Collaborating with team members and leveraging support systems in place would help manage the demands effectively.

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How do you contribute to creating a positive living environment for residents?

I contribute to creating a positive living environment for residents by promoting inclusivity, encouraging participation in events, and actively listening to their concerns. Building rapport with residents fosters trust and a sense of belonging within the community.

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Go West, young men and women, and join the 10,000 students who attend University of West Georgia (UWG). UWG students can major in some 110 areas through the university's schools and colleges (Arts and Sciences, Business, Education, and the Graduat...

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March 19, 2025

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