Store Manager - Copley Place

The Store Manager at UNTUCKit in Copley Place is responsible for overseeing daily operations, leading a team, managing inventory, ensuring excellent customer service, and achieving sales targets. This role involves training and developing staff while also managing store compliance and budgeting.

To become the Store Manager at UNTUCKit in Copley Place, candidates should have prior retail management experience, strong knowledge of retail best practices, outstanding communication skills, and a flexible approach to scheduling. A degree in business administration or a related field is preferred but not mandatory.

A Store Manager at UNTUCKit should uphold the core values of Kindness, Ownership, Teamwork, Communication, Mentoring, and having Fun. These values guide the team’s approach to customer service and operational excellence.

UNTUCKit supports the professional development of its Store Managers through various training resources, including UNTUCKit University. They emphasize personal development in partnership with supervisors and encourage a growth mindset.

A Store Manager at UNTUCKit can expect a competitive salary range of $65,000-$75,000, monthly incentives, comprehensive healthcare plans, a 401k retirement plan, paid time off, training and development resources, and wellness support.

As a Store Manager, I believe that open communication is key. I would first meet with the team members involved to understand their perspectives, facilitate a discussion to resolve the conflict, and encourage a focus on our shared goals and UNTUCKit's core values.

I motivate my team by recognizing their individual strengths, providing opportunities for professional growth, and creating a positive and engaging work environment where everyone feels valued and part of the UNTUCKit mission.

In a retail environment, I prioritize tasks based on urgency and impact. I ensure that customer service remains the top priority, followed by team training initiatives and inventory management, always aligning with UNTUCKit's operational goals.

I have extensive experience with various retail point of sale systems, including multi-channel platforms. I ensure all team members are trained in operating these systems to enhance efficiency and improve customer service.

I analyze sales and expense reports by looking for trends and patterns. I focus on areas of improvement and strengths to inform our strategies moving forward, always sharing insights with my team to foster a collaborative approach.

UNTUCKit's unique focus on casual attire that’s designed to be worn untucked sets it apart. Our commitment to customer service and our core values create a unique shopping experience that resonates with our customers.

In my previous role, I successfully managed a budget by tracking expenses closely, analyzing areas to cut costs without compromising service, and adjusting our inventory purchasing plans based on sales trends to maintain profit margins.

I ensure compliance by regularly reviewing operational procedures, training staff on best practices, and conducting audits to identify and resolve any compliance issues proactively, thereby maintaining UNTUCKit's standards.

For effective team training, I utilize hands-on approaches and UNTUCKit University resources to tailor training to individual needs. I focus on ongoing mentorship and constructive feedback to help each member grow.

I stay updated with retail trends by networking with peers in the industry, attending trade shows, and consuming relevant industry publications. This knowledge helps me keep our team informed and agile in adapting to changes.