Director, Business Strategy and Planning

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Accountable for leading a team of strategic planning professionals that execute initiatives, including analysis, oversight and support of business strategy development.  Works closely with Executive Management to create, communicate, execute and sustain the strategic business plan that are aligned with USAA Strategy and the Transformation Plan. Provides insight to industry best practices and competitive analysis to support business plan.

• Fast-paced, startup-like environment: work in a high-energy, dynamic setting with the ability to shape the direction of new business in the property and casualty space. Ideal for someone who thrives on challenge and speed.
• Direct Exposure to Executive Leadership:  Collaborate closely with top talent business leaders and executives, gaining unparalleled insights and mentorship that will accelerate opportunities for professional growth
• High impact, Hands on Role: Drive key strategic initiatives and make a direct impact on the growth of the innovation arm of P&C. You will have the opportunity to influence critical business decisions.
• Fast-Track Career Development: Gain exposure to both strategic and operational aspects of business development, working alongside high-caliber teams, with opportunities for rapid skill acquisition.
• Entrepreneurial Spirit: Take ownership of key projects and navigate ambiguity while being empowered to innovate and push boundaries, making a difference in a start-up-like, growth-driven environment.
• Learning & Growth: Engage in continuous learning opportunities, taking on complex challenges that push your skillset while gaining hands-on experience in a fast-moving corporate innovation setting.
• Long Hours, Big Rewards: Be prepared for an intense, fast-paced work environment where hard work pays off in growth, exposure, and opportunities to lead.

What you’ll do:

• Leads Executive council member(s) and/or senior executives in the development of short and long-term strategic business goals and vision, encourage high-level strategic thinking, and support development of business-unit and functional strategies.
• Facilitates, influences, collaborates and establishes accountability across senior leadership for strategic direction, planning and action.
• Accountable for the development, execution, and maintenance to the policies, standards and procedures as it relates to the USAA strategy framework.
• Oversees critical risks associated with their business objectives and activities to ensure they adhere to and support Enterprise Risk Management Framework.  
• Matures and facilitates the strategy management process in alignment with CoSA Strategy to drive a robust capability in strategy formulation, strategy management, performance management processes and deliverables in coordination with 1st and 2nd line.
• Responsible for the identification and oversight of the required planning budget for the organization to include financial management and adherence and tracking against the approved budget.
• Conducts business strategy reviews to set the business/CoSA growth strategy and assesses progress of strategy achievement
• Oversees a team of employees responsible for supporting the development and communication of business plans; drives accountability and provides guidance to team members through performance management and development.
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.    
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of directly related business planning consultation experience to include experience leading the development of business strategy for short-term and/or long-term goals.
• 3 years of direct team lead or management experience.
• Experience influencing and managing communication to senior executives, internal colleagues through concise, official and regular updates on status, progress, strategies and roadmaps.
• Strong level business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skills. 
• Extensive experience working with clients/customers to realize business issues and develop a strategy for the business’s direction from the gathered insights.

What sets you apart:

• 5-7 years of Property and Casualty Insurance experience or deep understanding of the insurance industry and key business drivers OR position of leadership in the US Military
• 1-3 years in a chief of staff capacity
• Experience navigating large organizations with multiple stakeholders and complex governance and decision rights models
• Ability to build strong relationships with executives, partners, and employees at all levels while building trust and maintaining confidentiality
• Excellent verbal and written communication; including experience creating clear and compelling messages and meeting materials for stakeholders, leadership, and board members
• Experience handling ambiguity, urgent timelines, and pivots in deliverables with composure.

Compensation:

The salary range for this position is: $127,310 – $243,340.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.