Technical Account Manager (Southeast)
Skills
- Network security knowledge
- Customer-facing experience
- Project management
- Analytical skills
- Communication skills
Responsibilities
- Cultivate and nurture strong relationships with enterprise customers.
- Proactively guide customers towards realizing the full potential of their Vectra investment.
- Provide technical expertise and support for seamless integration.
- Identify expansion opportunities within existing customer accounts.
- Assess renewal risks and develop proactive strategies.
- Respond to customer incidents and crises.
- Create and implement repeatable programs for product adoption.
- Monitor key performance indicators measuring customer success.
Education
- Relevant Bachelor's degree in computer science or related field
Benefits
- Competitive base pay
- Incentive plan eligibility
- Employee equity plan participation
- Health care insurance
- Access to retirement savings plans
- Generous time away from work
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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