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At Vectra, we're on a mission to redefine cybersecurity with our AI-driven threat detection and response solutions, and we're looking for a Technical Account Manager (TAM) to join our dynamic team in Florida, Louisiana, Georgia, Tennessee, or South Carolina. In this pivotal role, you'll be the friendly lead helping our enterprise customers navigate their journey with our cutting-edge Vectra AI Platform. It's all about building and nurturing genuine relationships, understanding their unique business objectives, and providing tailored guidance to enhance the value they get from our solutions. You'll leverage your technical know-how to ensure a seamless integration, deliver exceptional customer experiences, and empower clients to fully realize their Vectra investments. Not only will you identify growth opportunities within existing accounts, but you'll also play a key role in crisis management and program development, tracking key performance metrics to continuously enhance customer satisfaction. Your technical foundation in network security and strong relationship skills will serve you well, as you interact with C-level executives and work closely with our sales team. If you're passionate about making a tangible impact, join us at Vectra and help shape the future of enterprise cybersecurity!
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