Job details

Product Expert - Vault Regulatory Information Management (RIM) - Europe

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for a highly motivated individual with life science industry experience in software product management, consulting or a similar discipline to drive customer success with our Veeva Vault Regulatory Information Management (RIM) products in Europe.

As part of the European and global Product Expert teams, you will play a key role in the Product organization. You will advocate the voice of the customer and European/ ROW regulations to shape the product roadmap, while representing the Product organization in customer meetings, online communities, and industry events. To realize the value of our product innovations, you will be creating valuable resources for both internal and external stakeholders.

This role is ideal for someone passionate about RIM systems and processes, eager to collaborate with customers, and excited to drive their success.

What You'll Do

Be the product evangelist and provide subject matter expertise for the Vault RIM products
Stay up to date with the latest features and roadmap direction, and engage with customer stakeholders to communicate product capabilities and vision
Share product information and best practices and educate customers on our Vault RIM applications through customer meetings and online communities
Be the customer advocate for future product innovations. Gather, analyze, and prioritize customer feedback and product gaps and incorporate these insights into release planning and the roadmap strategy
Collaborate with Product teams across Veeva Vault applications to deliver valuable resources for product and release communication
Provide cross-functional support to internal teams, including Services, Strategy, Sales, and Product Support

Requirements

5+ years within the regulatory industry for life sciences
Experience in using and/or implementing RIM applications and processes
Ability to understand customer business requirements and to translate them to technical product requirements, preferences, and limitations – communicated to both business and technical stakeholders
Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams, both in-person and remote
Strong analytical skills and English skills (written, verbal, and formal presentations)
Self-directed team player with a positive attitude
Willingness to travel up to 15%
Based in Europe (with the ability to work across time zones)

Nice to Have

Veeva Vault Product experience
Fluency in another European language
Experience performing software demonstrations and creating engaging videos

#RemoteSpain

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Expert - Vault Regulatory Information Management (RIM) - Europe, Veeva Systems

Veeva Systems, a mission-driven organization and pioneer in industry cloud technology, is thrilled to invite applications for the position of Product Expert for Vault Regulatory Information Management (RIM) based in Barcelona, Spain. As one of the fastest-growing SaaS companies, we surpassed $2B in revenue last year and are committed to a future of ongoing growth and success. In this role, you will immerse yourself in the life sciences industry, collaborating with customers to understand their needs and advocate on their behalf in shaping our product roadmap. As a Product Expert, you’ll leverage your extensive experience in regulatory environments to educate and guide stakeholders about our innovative Vault RIM products. Your voice will significantly impact our customer interactions, whether through online communities, industry events, or one-on-one meetings. You will be responsible for gathering and prioritizing customer feedback, sharing best practices, and providing critical cross-functional support. The ideal candidate is passionate about RIM systems, possesses strong analytical skills, and excels in communication, both written and verbal. If you're excited about leveraging your experience to drive customer success in the innovative world of life sciences, we would love to have you join our team at Veeva Systems. Here, flexibility, a commitment to employee development, and a genuine desire to make a positive impact are at the core of our company culture.

Frequently Asked Questions (FAQs) for Product Expert - Vault Regulatory Information Management (RIM) - Europe Role at Veeva Systems

What are the responsibilities of a Product Expert - Vault Regulatory Information Management (RIM) at Veeva Systems?

As a Product Expert - Vault RIM at Veeva Systems, you will be tasked with advocating for the voice of the customer, effectively communicating product capabilities, and gathering valuable feedback to influence the product roadmap. Your role also involves educating customers about our RIM applications, collaborating with internal teams, and creating resources that facilitate better understanding of the product functionalities.