Description
Who we’re looking for:
We are looking for a detail-oriented, analytical, and self-starting Quality Assurance (QA) Engineer to become the first dedicated QA hire on our team. In this foundational, high-impact role, you’ll be responsible for designing and leading QA strategies that ensure the reliability and performance of both our Salesforce platform and custom-built applications.
You’ll partner closely with developers, product managers, and stakeholders to embed quality at every stage of our development lifecycle—establishing best practices, automating testing pipelines, and ensuring scalable test coverage across web, API, and integration layers. This is your opportunity to build something from the ground up, champion product quality, and shape the long-term QA culture across the organization.
Key Responsibilities
Design, write, and maintain detailed test plans, test cases, and automated test scripts.
Perform functional, regression, integration, and performance testing for web and API-based applications.
Identify, log, and track bugs using test and defect tracking systems (e.g., Jira, TestRail).
Build and extend test automation frameworks using tools like Cypress or Playwright.
Validate custom applications, including React-based frontends and RESTful APIs.
Conduct thorough API testing with Postman; validate authentication workflows (e.g., JWT, OAuth).
Collaborate with development and product teams to ensure QA is tightly integrated with Agile/Scrum workflows.
Participate in daily standups, sprint planning, demos, and retrospectives.
Continuously research and adopt QA tools and best practices to improve coverage and efficiency.
Drive continuous integration and test automation via CI/CD tools (e.g., GitHub Actions, Jenkins).
Ensure products meet compliance, security, performance, and accessibility standards.
Provide clear and actionable QA metrics and reports to both technical and non-technical stakeholders.
Requirements
Required Qualifications
Preferred Qualifications
Tech Stack & Tools
Education & Certifications
EEO:
Veteran Benefits Guide (VBG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender (including gender identity and gender expression) genetic characteristic, sexual orientation, registered domestic partner status, age, military or veteran status, hairstyle or hair texture, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.
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Veteran Benefits Guide was founded by former United States Marine, Joshua Smith. Josh was employed by the Veteran Benefits Administration (VA) as a Rating Veteran Service Representative (Rater). While working in this capacity Josh was thoroughly t...
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