Partner Success Associate Principal, Western US - job 1 of 2

As a Partner Success Associate Principal at Via, your core responsibilities include acting as the primary point of contact for city and agency leadership, converting community needs into revenue opportunities, and delivering insightful analysis on mobility trends. Your role will also focus on negotiating complex partnership agreements, thereby ensuring the long-term success of Via's solutions in various cities.

To qualify for the Partner Success Associate Principal position at Via, candidates should have a minimum of 4 years of relevant client-facing experience, ideally in consultative roles or fast-paced environments. Additionally, a strong ability to analyze data, excellent relationship-building skills, and a demonstrated growth mentality are essential to succeed in this role.

The Partner Success Associate Principal plays a vital role in Via's mission by ensuring that advanced transportation systems succeed in partner cities. By consulting with community leaders and leveraging data analytics, you help optimize transportation networks, which in turn reduces carbon emissions and enhances mobility accessibility, all of which align with Via’s vision for a more sustainable future.

A typical day for a Partner Success Associate Principal at Via may involve meetings with city executives to discuss project updates, analyzing transportation data to extract insights, brainstorming revenue opportunities, and negotiating partnership agreements. Additionally, you'll spend time collaborating with internal teams to align strategies that support your partners' needs and objectives.

At Via, the work environment is dynamic and collaborative. The Partner Success Associate Principal role is designed for someone who thrives in fast-paced settings, values teamwork, and enjoys taking on leadership responsibilities. You’ll be working alongside diverse professionals who are equally passionate about innovation in transportation, and we celebrate all backgrounds and ideas.

When answering this question, emphasize your previous roles in managing strategic partnerships, highlighting specific examples of successful collaborations and outcomes. Discuss your ability to build trust, communicate effectively, and adapt strategies based on partners' evolving needs.

Be sure to mention the tools or methodologies you've used for data analysis in previous roles. Explain how you break down complex data sets into meaningful insights that aid in decision-making, focusing on your quantitative skills and analytical mindset.

Describe your negotiation style, emphasizing active listening, empathy, and creating win-win situations. Share past experiences where you navigated complicated negotiations, detailing your preparation process and the outcomes achieved.

While discussing a successful project, focus on your leadership role, how you coordinated with different teams, any obstacles faced, and the final impact on the community or company. Highlight metrics or feedback that demonstrate success.

Your response should reflect your understanding of current trends in urban transportation, such as congestion, sustainability issues, or equity of access. Explain why you believe these challenges are significant and suggest potential solutions or strategies to address them.

Explain the resources you utilize to stay informed about industry trends, such as relevant publications, webinars, networking events, or online courses. Discuss how this knowledge has influenced your professional growth and ability to support partners effectively.

Discuss instances where you've engaged with executives, focusing on your ability to communicate complex ideas clearly. Highlight how you tailored your approach to meet their specific needs and how you built relationships that foster collaboration.

Share your passion for transportation and sustainability, and discuss how you find motivation in helping cities improve their mobility systems. Convey your desire to be part of a team that drives innovative solutions toward better transportation options.

Describe your organizational strategies and tools used to prioritize tasks effectively. You might want to provide an example of when you successfully juggled multiple projects, detailing your thought process and any frameworks you employed.

Express your admiration for Via's mission and your excitement for being a part of a team that focuses on transforming the transportation industry. Elaborate on how your specific skills and experiences align with Via’s goals, reflecting your enthusiasm for making a meaningful impact.