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Sr. Director, Consultant Relations

Virta Health is on a mission to transform type 2 diabetes and weight-loss care. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse diabetes and obesity in one billion people.

The Sr. Director, Consultant Relations and Partnerships will play a critical role in Virta’s continued growth by ensuring the market understands our unique offerings and differentiated outcomes.  This leader will serve as a player-coach, overseeing a team dedicated to cultivating strong relationships with consultants and brokers while also forging strategic partnerships within the broader ecosystem. The ideal candidate is a skilled storyteller and relationship builder, capable of inspiring and guiding a team toward initiatives that deliver measurable impact for Virta.

Responsibilities

  • Define and execute on a strategy to improve understanding of and appreciation for Virta among consulting houses, brokerages, and ecosystem partners.

  • Provide effective people leadership and performance management for individual contributors working to advance Virta’s standing with specific consulting houses, brokerages, and ecosystem partners.

  • Align organization around key performance indicators (KPIs) that connect team’s activities to top of funnel, win rate, client retention, and other commercial objectives. Ensure accurate reporting.

  • Partner effectively with Sales and Customer Success leadership to establish cross-team strategies and workflows that support our growth goals.

  • Partner effectively with Product Marketing to create high-quality educational material for consultants and ecosystem partners. Provide feedback back to Product Marketing about market response to Virta and competitive activity to inform ongoing from product-market fit.

  • Collaborate with team and Enterprise Marketing to determine an effective conference and events strategy – including Virta-sponsored events – to support relationship and brand building. Represent Virta at appropriate forums.

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

  • Organize your team around core KPIs, ensuring alignment with broader Commercial metrics and operating cadence. Confirm team structure supports objectives; make adjustments as needed.

  • Determine key consultant/broker focus areas for coming quarters (e.g., priority consultancies, geographic markets, critical initiatives etc.). Adjust events strategy as needed.

  • Determine key ecosystem partner focus areas for coming quarters (e.g., priority orgs/verticals, critical initiatives etc.). 

  • Begin to grow pipeline (new opportunities from consultant-driven and ecosystem-partner driven leads) and influence win-rate and existing customer satisfaction (consultant engagement).

Must-Haves

  • Strong team leadership – Able to create clarity around objectives, instill a sense of urgency, and effectively coach team members while fostering a high-trust, high-performance culture.

  • Exceptional storytelling and listening skills – As a key representative of Virta, the Sr. Director, Consultant Relations and Partnerships must be a compelling presenter, adept at tailoring narratives to diverse consultant and partner audiences while addressing strategic and technical questions with confidence.

  • Data-driven decision-making – Skilled at identifying critical success metrics and making informed decisions about the team’s time and Virta’s investments to maximize impact.

  • Relevant experience – Ideal candidates will have 15+ years in healthcare benefits, preferably with experience as a benefits consultant and/or leading Consultant Relations at a digital health company selling to self-insured employers. Established relationships with employer benefit consultants and contracting experience are highly valued.

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

  • You put people first and take care of yourself, your peers, and our patients equally

  • You have a strong sense of ownership and take initiative while empowering others to do the same

  • You prioritize positive impact over busy work

  • You have no ego and understand that everyone has something to bring to the table regardless of experience

  • You appreciate transparency and promote trust and empowerment through open access of information

  • You are evidence-based and prioritize data and science over seniority or dogma

  • You take risks and rapidly iterate

Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected!

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.

#LI-remote

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What You Should Know About Sr. Director, Consultant Relations, Virta Health

At Virta Health, we're on a mission to revolutionize care for type 2 diabetes and weight loss, and we're looking for a dynamic Sr. Director, Consultant Relations to join our team. This role is all about building and nurturing strong relationships with consultants and partners while ensuring they fully understand the unique value and outcomes that Virta brings to the table. You’ll not only lead a passionate team but also collaborate closely with Sales and Customer Success to create strategies that drive growth and satisfaction. If you thrive on storytelling and have a knack for inspiring others, this is the perfect opportunity for you! You'll help shape our outreach strategy, engage with key stakeholders, and utilize your extensive experience in healthcare benefits to make a measurable impact on our mission to help a billion people reclaim their health. The ideal candidate brings at least 15 years of experience, is a skilled coach, and believes in the importance of fostering a transparent and data-driven culture. You’ll find no tedious busy work here—just a values-driven environment where your contributions truly matter. Let’s transform lives together at Virta Health!

Frequently Asked Questions (FAQs) for Sr. Director, Consultant Relations Role at Virta Health
What are the main responsibilities of a Sr. Director, Consultant Relations at Virta Health?

The Sr. Director, Consultant Relations at Virta Health is tasked with defining strategies to improve the understanding and appreciation of Virta’s offerings among consulting houses and brokers. Key responsibilities include leading a dedicated team, developing KPIs connecting to commercial objectives, collaborating with Sales and Customer Success, and creating educational materials for partners.

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What qualifications are required for the Sr. Director, Consultant Relations role at Virta Health?

Candidates for the Sr. Director, Consultant Relations position at Virta Health should have a minimum of 15 years of experience in healthcare benefits, with a focus on digital health. A background as a benefits consultant and established relationships with employer benefit consultants are highly valued, along with strong leadership, storytelling, and data-driven decision-making skills.

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How does the Sr. Director, Consultant Relations contribute to Virta Health's mission?

The Sr. Director, Consultant Relations significantly contributes to Virta Health's mission by fostering relationships with consultants and ecosystem partners, ensuring they recognize the transformative potential of Virta’s solutions. This role helps unlock new opportunities and enhances client satisfaction, which is crucial in reversing diabetes and obesity.

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What kind of company culture can a Sr. Director, Consultant Relations expect at Virta Health?

Virta Health promotes a values-driven culture that emphasizes putting people first, fostering ownership, and embracing transparency. As a Sr. Director, Consultant Relations, you will find a supportive environment that encourages initiative and prioritizes positive impact over busywork, aligning perfectly with our mission.

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How does Virta Health ensure confidentiality and security for patient data?

At Virta Health, all employees, including the Sr. Director, Consultant Relations, are required to follow strict security and privacy procedures to protect sensitive patient information in accordance with HIPAA regulations. Continuous training is provided to ensure compliance and safeguard our patients’ data.

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Common Interview Questions for Sr. Director, Consultant Relations
Can you describe your experience in building relationships within the healthcare consulting industry?

When answering this question, focus on specific examples where you have successfully built and nurtured relationships. Highlight the strategies you employed and the impact those relationships had on business growth and client satisfaction.

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How do you approach performance management for your team members?

Discuss your philosophy on leadership and performance management. Emphasize your ability to set clear objectives, provide constructive feedback, and create a high-trust environment that fosters development and accountability.

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What strategies do you use to promote effective cross-team collaboration?

You should highlight specific methodologies or tools you have used in the past to facilitate collaboration between teams. Explain how these strategies contributed to achieving shared goals and improving overall performance.

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How do you utilize data to inform your decision-making as a leader?

Explain your approach to collecting and analyzing relevant metrics. Discuss how you use this data to make informed decisions that drive the team’s performance and align with organizational objectives.

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What is your experience in creating educational materials for consultants and partners?

Share instances where you have developed educational content, detailing your process for understanding audience needs and tailoring the material to effectively communicate complex topics in an accessible way.

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How do you handle challenges or objections from consultants regarding your offerings?

Illustrate your problem-solving skills by detailing a specific challenge you faced. Discuss your approach to understanding objections, responding to concerns, and ultimately protecting the interests of both your organization and the consultants.

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What key performance indicators (KPIs) do you consider most important in this role?

Discuss the KPIs you believe are essential for measuring the success of consultant relations. Include examples of how these metrics can directly influence team performance and overall business growth.

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Can you provide an example of an initiative you've led that resulted in a measurable outcome?

Prepare a concrete example that illustrates your leadership skills and the initiative's outcome. Focus on the steps you took, the metrics tracked, and how you evaluated the success of the initiative.

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How do you ensure your team stays aligned with the organization's overall objectives?

Discuss methods you use to align your team’s activities with broader company objectives, such as regular check-ins, strategic planning sessions, and transparent communication of goals and progress.

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What role does storytelling play in your approach to consultant relations?

Emphasize the importance of storytelling in building connections and conveying the value of your offerings. Share techniques you use to craft compelling narratives that resonate with various audiences in the healthcare consulting space.

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Virta Health provides remote treatment for type 2 diabetes without medications or surgery. Their approach results extend beyond diabetes reversal to other areas of metabolic and cardiovascular health, including sustained improvements in blood pres...

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Full-time, remote
DATE POSTED
March 19, 2025

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