Director, Business Operations Growth Product & Partnerships - job 20 of 21

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.