Director, Value Added Services - GTM & Commercialization - job 2 of 4

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Director, Value Added Services, GTM & Commercialization will partner closely with the VAS product businesses units, regional GTM leads and solutions teams to govern and enable the process of bringing new products and services to market. This role focuses on ensuring products are aligned to client needs, ready for distribution to customers, and enabled to be sold and activated. The Director will work closely with regional sales and product leaders to support and enable those teams for success, as well as with other teams within the VAS Strategy and Commercial Operations organization.

This role sits at the intersection of multiple product organizations and all regions of Visa, requiring organizational savvy and strong interpersonal skills. The ideal candidate will have hands-on experience launching products to clients in a B2B environment, with a proven track record of success in fast-paced environments with demanding timelines.

This is a unique opportunity to drive product delivery excellence within Visa’s business while collaborating with key members of the Product Organization on a regular basis. This role reports to the Senior Director, VAS Commercialization.

Essential Functions

• Manages commercialization of VAS products through the product and delivery lifecycle, aligns to the standards and processes set by global product team
• Supports adherence to the governance steps for product/solution GTM, ensuring that we have consistent standards regarding market readiness and availability- across all products and regions- and ensures that functions such as sales and CS are 'ready'
• Runs top-line global GTM initiatives, managing reporting and coordination with both regional GTM and global stakeholders to ensure success
• Enables the hub structure of the Global GTM team for GTM teams in the regions- provides central enablement for sales enablement, marketing and support- operating across these critical teams to ensure markets have solutions with proper infrastructure to be marketed and sold

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.  The location for this role will be our Austin TX offices  

Basic Qualifications

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Business Acumen:

• Strong command of financial, market, and consumer data with the ability to grasp complex and detailed issues
• Commercially astute with experience working in a fast-paced, changing global matrix organization
• Relationship Building:
• An intellectually curious and self-assured but humble leader with a high degree of compassion, able to engage, enable, and influence others.
• Ability to build deep relationships at senior levels within the organization and navigate complex structures.
• High EQ who can act as a sounding board and a representative to the organization on the CPO’s behalf.

Problem Solving:

• Robust decision-making and analytical skills
• Willingness and credibility to get into the detail of problem-solving and issues that may arise
• Keen eye for detail with the ability to support recommendations grounded on data and facts
• Communications:
• Tremendous oral and written communication skills, able to craft compelling communications in short time frames with editorial prowess
• Advanced visual design skills that enable simple, elegant storytelling to both internal and external audiences
• Execution:
• Excellent project management and program management skills and experience in leading cross-functional teams
• Ability to adjust to multiple tasks/demands and constantly shifting priorities under tight deadlines and time constraints
• A hands-on approach to all activities with an unwavering passion for excellence that is contagious
• Entrepreneurial:
• Entrepreneurial and comfortable with ambiguous and change-led environments, self-confident with an authentic style that gravitates to championing change
• Agile and comfortable adapting to different environments with strong interpersonal traits, low ego, and a sense of humour

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 152,200.00 to 210,850.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.