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Issuing Specialist Seller: National - job 3 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

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What You Should Know About Issuing Specialist Seller: National, Visa

Are you ready to take your sales career to the next level? National is actively seeking an inspiring and experienced Issuing Specialist to join our team in Wilmington. In this exciting role, you will be at the forefront of the financial services industry, particularly focused on Tier 1 Issuers. We need someone who can navigate complex organizations and confidently sell tailored solutions across various functions. As a Director in Issuing Solutions Specialized Sales, you'll collaborate with diverse teams, from Generalist Sellers to Marketing, ensuring we deliver exceptional services. Your days will involve moderate to extensive travel, attending client meetings, conferences, and partner events, so a passion for building relationships is key! You'll dive deep into the payments ecosystem, developing insights on our clients' challenges while promoting Visa's innovative solutions. Your responsibilities include prospecting promising clients, negotiating deals, and ensuring client satisfaction with proactive follow-ups. You'll leverage your understanding of compliance, emerging trends, and operational challenges to structure thoughtful strategies that foster business growth. This hybrid position allows for flexibility, balancing remote work with in-office collaboration. At National, we believe in uplifting everyone, everywhere through our solutions, and you can be an integral part of this mission by joining us as an Issuing Specialist!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the key responsibilities of the Issuing Specialist at National?

As an Issuing Specialist at National, you will be responsible for navigating the complexities of the financial services landscape. Your key duties will include actively prospecting and qualifying clients, engaging with decision-makers, and delivering tailored solutions. You will develop comprehensive strategies, collaborate with cross-functional teams for optimal service delivery, and maintain high satisfaction levels among clients. Additionally, you will utilize Microsoft Dynamics for managing sales activities and market insights, ensuring that your strategies align with Visa’s overall objectives.

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What qualifications do I need to become an Issuing Specialist at National?

To become an Issuing Specialist at National, candidates should have significant experience in sales within the financial services industry, particularly with Tier 1 Issuers. A strong understanding of the payments ecosystem is also required, including knowledge of regulatory changes and operational challenges facing clients. Excellent communication and negotiation skills, along with a collaborative mindset for working with diverse teams, will set you up for success in this role.

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How does the hybrid work model impact the Issuing Specialist position at National?

The Issuing Specialist role at National is designed with a hybrid work model, providing flexibility in how you manage your work schedule. Employees are expected to work from the office 2-3 days a week, as determined by business needs. This model allows you to benefit from in-person collaboration while also enjoying the advantages of remote work, creating a balanced environment that supports productivity and team dynamics.

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What skills are most important for an Issuing Specialist at National?

An effective Issuing Specialist at National should possess advanced sales skills, a deep understanding of the payments industry, and strong relationship-building capabilities. Key skills include excellent communication, active listening, negotiation proficiency, and strategic thinking. Familiarity with Microsoft Dynamics and the ability to analyze market trends will also enhance your performance in identifying opportunities and addressing client needs effectively.

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What are the career advancement opportunities for an Issuing Specialist at National?

Joining National as an Issuing Specialist opens the door to various career advancement opportunities. With your deepening knowledge of the financial services sector and successful sales performance, you may progress to higher sales leadership roles or specialized positions within the organization. Additionally, with continuous collaboration with different teams and exposure to cross-functional projects, you will gain invaluable experience that can pave the way for further professional development.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe a time when you successfully closed a deal in a complex organizational structure?

When answering this question, highlight a specific situation that showcases your problem-solving skills and sales strategy. Discuss the stakeholders involved, how you navigated their needs, and the steps you took to align your solution with their objectives, emphasizing the positive outcome of the deal.

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How do you stay informed about trends and changes in the payments industry?

Speak about your methods for staying updated, which may include reading industry reports, attending relevant webinars, networking with professionals, and subscribing to financial news outlets. Mention specific sources you trust and how this knowledge helps you serve clients better.

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What strategies do you use for effective client prospecting?

Outline your approach to prospecting, such as defining target audiences, utilizing data analysis tools, and leveraging referrals or networking. Discuss how these strategies help you build relationships and identify high-potential clients.

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Describe your experience collaborating with cross-functional teams.

Share a specific example where you worked with teams like marketing, product development, or client services to achieve a common goal. Highlight the importance of communication and shared objectives, and how this collaboration led to a successful project outcome.

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What is your approach to understanding and addressing client needs?

Explain your method for engaging with clients to learn about their unique challenges. Discuss using active listening, asking the right questions, and following up with tailored solutions that demonstrate your commitment to their success.

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How do you measure success in a sales position?

Talk about specific metrics you use, such as sales revenue, client retention rates, or the number of new clients acquired. Also, mention qualitative measures like client satisfaction and improved relationship quality as part of your overall success framework.

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What techniques do you use to negotiate deals?

Discuss your negotiation techniques, focusing on understanding client pain points and goals while maintaining flexibility. Highlight the importance of preparing for negotiations by researching client needs and presenting compelling value propositions.

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Can you give an example of how you have adapted your sales approach for different clients?

Provide an example where you tailored your sales strategy based on varying client attributes such as size, needs, or market trends. Emphasize your ability to be adaptable and how this flexibility enhances client relationships and outcomes.

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Describe how you utilize technology in your sales process.

Mention specific tools or software that you use, such as CRM systems or analytics platforms. Explain how these technologies enhance your sales efficiency, improve client communication, and help you track market insights effectively.

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What motivates you to achieve your sales targets?

Articulate your intrinsic motivations, such as personal goals, passion for helping clients, or the desire to contribute to your company’s success. Relate this to your past experiences and how they have propelled you to exceed sales expectations.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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