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Senior Technical Product Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The newly formed Solution Validation Growth (SVG) team within Consumer payments is looking for an individual with a technical bent of mind and interest in product ownership to help us continue to grow and launch new features and services. This role reports to Validation vertical with in SVG  

The Sr. Technical Product Manager requires hands-on experience which includes the following responsibilities:  

  • Work closely with Visa’s technology and product teams to understand new business initiatives as well as the impact on current and new client projects and build Validation platform for Sandbox and Production, be the Product owner for the Validation platform  
  • Discuss technical implementation details with architects and other technical teams. 
  • Collaborate with engineering teams to build robust, reliable, and scalable payment processing platforms. 
  • Proactively identify and recommend opportunities for process improvement resulting in improved efficiency and effectiveness, cost/benefit analysis and increased customer satisfaction. 
  • Build and enhance positive working relationships with internal and external stakeholders. 
  • Prepare and maintain detailed project artifacts, including project plans, status reports, meeting minutes, issues logs in support of client projects and/or initiatives.  
  • Manage internal and external project communications (meeting minutes, dashboards, etc.), providing regular and consistent updates to appropriate parties. 
  • Report on client project accomplishments and deliverables to management and different stakeholders. 
  • Lead the User Acceptance Test strategy 
  • Define product/technical requirements which involve writing clear, thorough, and detailed user stories for complex features and product sets. 
  • Work very closely with development and QA organization to ensure technical specifications and final product meet business requirements. 
  • Support the development team in building deliverables in accordance with compliance, security and quality standards for Visa required deliverables and the card payment ecosystem 
  • Participate in daily scrum meetings for the teams executing on projects being driven. 
  • This position may require off-scheduled work including late evenings / weekends in support of client and company configuration changes and associated post-production validation. 
  • This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

  • 8 or more years of work experience with a bachelor's degree or 6 or more years of relevant experience with an Advanced Degree experience in the job offered or in a related product manager, systems analyst, or software engineer occupation.
  • Product management software tools such as Rally and Jira Align.
  • Software development lifecycle in an e-commerce or web environment.
  • Project management principles.
  • Agile development methodologies.
  • Technical implementations of large scale, highly available, robust web or mobile applications.
  • Experienced in technology design of new solutions
  • Technical experience in managing products built using Java technologies,
  • API(SOAP & REST), Web & Mobile Development.
  • Hands on experience in developing roadmaps, writing user stories, grooming product backlogs, and coordinating/prioritizing conflicting requirements in a fast paced, ever-changing environment.
  • Proficiency working in an agile environment.
  • Experience working in the Payments space.

Additional Information

  • Must be proficient in writing code and building POCs, ideally using JavaScript/TypeScript, React, and Node.js
  • Must have experience in scripting for API testing tools such as Postman or similar
  • Must have experience building front-end and back-end applications
  • Expert in web service standards and related patterns (REST, gRPC)
  • Solid understanding of database technologies including SQL
  • Proven analytical and problem-solving skills. Ability to respond resourcefully to new demands, priorities, and challenges.
  • Experience in Identity solutions like oAuth, OpenID Connect, SAML, security tokens (JWS, JWE, access token, id token) or other IAM
  • Must have Cryptographic knowledge & Key Management
  • Basic Understanding of B2B API integration
  • Customer facing (communicative) skills
  • Strong organizational and coordination skills
  • Solution consolidated transverse vision Rigor and autonomy
  • Analytical mind -Curious mindset with an interest in solving problems alongside strong analytical and quantitative skills, driving insight from data analysis.
  • Ability to shift priorities and demonstrate proactive willingness to help others
  • Understanding of how decision may affect other teams and contribute to broader success

Average salary estimate

$85000 / YEARLY (est.)
min
max
$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Technical Product Manager, Visa

As a Senior Technical Product Manager at Visa in London, United Kingdom, you’ll be joining a dynamic team within the newly formed Solution Validation Growth (SVG) group. Your main mission will be to take ownership of the Validation platform while collaborating closely with our technology and product teams. This role is perfect for someone who's tech-savvy and has a passion for product ownership. You’ll play a pivotal role in launching new features and services that will not only enhance our systems but also improve client projects. Your day-to-day responsibilities will include working hand-in-hand with architects to discuss technical implementations and with engineering teams to develop scalable payment processing platforms. You’ll also proactively identify areas for process improvement to boost efficiency and increase customer satisfaction. Prepare to build strong relationships with stakeholders, manage project communications, and report on project deliverables. Your ability to define product requirements through clear user stories will help in guiding the development team to meet business needs effectively. Since this is a hybrid position, you’ll enjoy the flexibility of working remotely and in the office. If you're looking for a role where you can make a meaningful impact in the payments sector while pushing the boundaries of technology, this is the opportunity for you!

Frequently Asked Questions (FAQs) for Senior Technical Product Manager Role at Visa
What are the primary responsibilities of a Senior Technical Product Manager at Visa?

The Senior Technical Product Manager at Visa will oversee the Validation platform, work collaboratively with technology and product teams, and manage various client projects. They will also be responsible for discussing technical implementations, enhancing relationships with stakeholders, and defining product requirements through user stories, all aimed at improving processes and customer satisfaction.

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What qualifications are needed for a Senior Technical Product Manager at Visa?

Candidates should ideally have 8 or more years of experience with a bachelor's degree or 6+ years with an advanced degree, specifically in product management, systems analysis, or software engineering. Proficiency in product management tools like Rally and Jira Align, as well as solid understanding of software development lifecycles in e-commerce environments, is also required.

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Is experience in the payments space necessary for the Senior Technical Product Manager role at Visa?

Yes, experience in the payments industry is critical for the Senior Technical Product Manager position at Visa. This role requires deep understanding of payment processing platforms, technical implementations, and regulatory standards pertinent to the card payment ecosystem.

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What technical skills are required for the Senior Technical Product Manager at Visa?

A strong candidate should have experience with Java technologies, knowledge of APIs (SOAP & REST), proficiency in scripting for API testing tools like Postman, and a solid understanding of both front-end and back-end development. Furthermore, familiarity with identity solutions, cryptographic knowledge, and database technologies such as SQL are essential.

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What is the work environment like for a Senior Technical Product Manager at Visa?

The work environment for a Senior Technical Product Manager at Visa is hybrid, allowing employees to alternate between remote work and in-office days. Employees are expected to work in the office 2-3 days a week based on leadership's guidance, providing a balance that supports collaboration and flexibility.

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Common Interview Questions for Senior Technical Product Manager
What steps do you take to prioritize various product requirements?

To prioritize product requirements effectively, I assess each item's impact on customer satisfaction, alignment with business goals, and feasibility within the current development cycle. Engaging with stakeholders to understand their needs is crucial, along with using tools like product backlogs to visualize priorities.

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How do you handle conflicting priorities among stakeholders?

To manage conflicting priorities, I start by facilitating open discussions with stakeholders to understand the underlying motivations for their requests. Then, I apply a structured decision-making process that evaluates each item's business impact and aligns it with the overall product strategy, often leading to a collaborative compromise.

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Can you describe your experience with Agile methodologies?

Certainly! I have extensive experience working in Agile frameworks, participating in daily scrum meetings, and leveraging sprints to deliver iterative enhancements. My focus has been on fostering collaboration among team members while ensuring a clear understanding of sprint goals.

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How do you ensure that your team meets technical specifications?

I ensure that we meet technical specifications by involving the development and QA teams early in the requirements-gathering process. Regular check-ins, documentation of specifications, and engaging in user acceptance testing are all part of my approach to confirm that the final product aligns with the intended requirements.

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What is your process for developing user stories?

My process for developing user stories includes collaborative workshops with stakeholders and users to gather insights into their needs. Each user story is crafted to focus on the end user’s requirements, complete with clear acceptance criteria to ensure that the development team has a comprehensive understanding of what success looks like.

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Describe a challenging product you managed and how you dealt with it.

I encountered a challenging product rollout where technical constraints impacted timelines. By assembling a cross-functional team, we identified bottlenecks and re-evaluated our project timeline and resources. Open communication with stakeholders helped manage expectations and allowed us to navigate through solutions collaboratively.

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How do you keep updated with industry trends in payments technology?

I stay updated with industry trends by attending conferences, participating in relevant online communities, and subscribing to industry journals. Networking with other professionals in the payments space helps me track emerging technologies and regulatory changes, which informs my product decisions.

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How do you measure the success of a product?

I measure product success through key performance indicators (KPIs) such as user adoption rates, customer satisfaction scores, and overall revenue impact. Post-launch evaluations, collecting user feedback, and analyzing usage patterns are crucial components of my assessment approach.

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What role does data analysis play in your product management?

Data analysis is foundational in my product management practice. I utilize data to inform decision-making, identify trends, and assess product performance. By leveraging analytics tools, I can derive actionable insights that guide our roadmap and feature enhancements.

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What strategies do you implement for effective stakeholder communication?

For effective stakeholder communication, I employ consistent updates through dashboards and project reports, ensuring that stakeholders are informed of progress and changes. I also encourage feedback and open dialogue to address any concerns promptly, fostering a culture of transparency.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
January 15, 2025

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