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Systems Engineer, Virtualization/Linux Engineering (Junior Level) - job 2 of 19

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Systems Engineer, Virtualization/Linux Engineering (Junior Level), Visa

Are you ready to kickstart your career as a Systems Engineer focusing on Virtualization and Linux Engineering at Visa? Located in beautiful Highlands Ranch, this junior-level position is ideal for anyone passionate about infrastructure and looking to make an impact in a vibrant team. As part of the Operations and Infrastructure Organization, you'll be diving into tasks like maintaining and securing sophisticated systems infrastructure to ensure its availability based on our diverse business needs. Your analytical skills will shine as you tackle incident and problem tickets, using tools like Ansible and Chef for automation, and experienced with monitoring platforms such as Splunk and Grafana. The role includes responsibilities that require you to connect with various teams across Visa, enhancing your collaborative skills as you work together to deliver streamlined infrastructure support. Weekend shifts are part of the gig, either in a 4x10 or 5x8 schedule, accommodating the overall business model. What’s more, this hybrid role offers flexibility, allowing you to blend remote work with office time, fostering a work-life balance that suits you. If you're seeking a stimulating environment where you can grow, learn, and do what you love, the Systems Engineer role at Visa is waiting for you to bring your unique talents to our team!

Frequently Asked Questions (FAQs) for Systems Engineer, Virtualization/Linux Engineering (Junior Level) Role at Visa
What are the responsibilities of a Systems Engineer, Virtualization/Linux Engineering at Visa?

A Systems Engineer, Virtualization/Linux Engineering at Visa is responsible for maintaining, securing, and ensuring the availability of systems infrastructure. This includes handling incident and problem tickets, supporting automation of manual tasks using tools like Ansible and Chef, and collaborating with various teams to deliver seamless infrastructure support. Knowledge of monitoring tools and systems is essential, along with adhering to ITIL practices.

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What qualifications do I need to apply for the Systems Engineer, Virtualization/Linux Engineering position at Visa?

To apply for the Systems Engineer, Virtualization/Linux Engineering position at Visa, candidates should have a strong understanding of Linux operations, automation tools, and monitoring techniques. Analytical skills, independence in working, and good communication are essential. Familiarity with VMware ESX vSphere, Docker/Kubernetes, and experience in ITIL practices are highly desired.

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Is the Systems Engineer position at Visa a remote or office job?

The Systems Engineer position at Visa is a hybrid role. This means that you’ll alternate between working from home and the office, as per business needs. You'll be expected to spend around 2-3 days a week in the office, ensuring you benefit from both collaborative team interactions and the flexibility of remote work.

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What tools and technologies will I be working with as a Systems Engineer at Visa?

As a Systems Engineer at Visa, you will be engaging with a variety of tools and technologies, including automation tools like Ansible and Chef, monitoring tools such as Splunk and Grafana, as well as virtualization technologies like VMware ESX/VCNTR. Experience with Linux and container orchestration platforms like Docker and Kubernetes will also be important for this role.

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What are the shift requirements for the Systems Engineer, Virtualization/Linux Engineering role at Visa?

The Systems Engineer role at Visa requires weekend shift work. Candidates can expect to work either a 4-day shift for 10 hours each day (4x10 schedule) or a 5-day shift for 8 hours each day (5x8 schedule). The specific work hours will be based on the business needs. It's a great opportunity to balance personal time while contributing to critical infrastructure operations!

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Common Interview Questions for Systems Engineer, Virtualization/Linux Engineering (Junior Level)
What experience do you have with Linux and how does it relate to the Systems Engineer role?

When discussing your Linux experience, highlight specific distributions you've worked with and any projects where you implemented or maintained systems. This shows your hands-on expertise, which is crucial for the Systems Engineer role at Visa.

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Can you explain your understanding of Infrastructure as Code?

To answer effectively, describe the principles of Infrastructure as Code, emphasizing its role in automating infrastructure management. Provide examples of tools you’ve used, such as Ansible or Chef, to solidify your understanding relevant to the Systems Engineer position.

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How do you handle incident tickets and what processes do you follow?

Illustrate your approach to incident management by describing a specific incident you resolved. Discuss your problem-solving process, use of monitoring tools, and collaboration with teams, which aligns with the responsibilities at Visa.

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What is your experience with automation tools, specifically Ansible or Chef?

Detail your hands-on experience with automation, mentioning specific tasks you automated using Ansible or Chef. Highlighting measurable outcomes from these automations would resonate well with the interviewer.

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Describe a situation where you had to work with cross-functional teams.

Share an example where you collaborated with different teams, emphasizing communication and collaboration skills. This is vital for the Systems Engineer role, as cross-team interaction is essential.

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How do you ensure security and availability in system infrastructure?

Discuss your understanding of security best practices, including regular updates, monitoring, and incident response procedures. Relate this back to Visa’s focus on maintaining a secure and available infrastructure.

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What monitoring tools are you familiar with, and how do you use them?

Mention specific monitoring tools you have used, such as Splunk or Grafana. Explain how you've employed these tools to identify issues or improve overall system performance, demonstrating practical knowledge relevant to the role.

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Can you describe a challenge you faced when troubleshooting a system issue?

Choose a specific instance that showcases your analytical skills. Describe the problem, the steps you took to troubleshoot, and how you eventually resolved it, emphasizing your readiness for the Systems Engineer position at Visa.

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What are the ITIL practices you are familiar with?

Outline the ITIL principles you’ve studied and any relevant experiences applying these practices. Providing examples of how you improved processes in previous roles will demonstrate your understanding of ITIL’s role in the Systems Engineer position.

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What interests you most about working at Visa as a Systems Engineer?

Share your enthusiasm for Visa's commitment to innovation and secure infrastructure. Discuss how working at Visa aligns with your career goals and your desire to grow as a Systems Engineer in a leading tech environment.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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