Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Vice President, Payment Products Reliability Engineering image - Rise Careers
Job details

Vice President, Payment Products Reliability Engineering - job 3 of 21

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

 

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

 

Join Visa: A Network Working for Everyone.

 

Job Description

This role reports to the SVP of Product Reliability Engineering and is responsible for leading the Payment Products Reliability Engineering vertical, overseeing a team of 150+ engineers. As a Vice President, Product Reliability Engineering you will apply your leadership skills and knowledge of infrastructure and software development to drive ultra-scalable and highly reliable services for Visa’s payment products and services.

 

Product Reliability Engineering (PRE) holds the responsibility for the big picture: determining how our systems relate to each other and using a breadth of tools and approaches to solve a broad spectrum of problems. Practices, such as limiting time spent on operations, blameless postmortems, and proactive identification of potential outages, factor into the iterative improvement key to both product quality and interesting, dynamic day-to-day work. PRE’s culture of diversity, intellectual curiosity, problem solving, and openness unlocks its success. Our organization brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage collaboration, thinking big, and taking risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also create an environment that provides the support and mentorship to learn and grow. 

 

Visa’s diverse range of integrated products makes reliable and high-performance infrastructure more difficult and important than ever. PRE addresses these challenges in driving industry best practice reliability and scalability while enabling feature velocity and coordination, reducing outages, and increasing reliability and scalability. As these systems, services, and products have thrived, we are now having to think about scaling to better serve our internal and external customers while maintaining the reliability our users expect. 

 

Responsibilities

  • Lead a team of approximately 150 located across the globe ensuring they provide top-tier reliability engineering
  • Lead Reliability Engineering teams to provide standardized, secure, and highly available platform services for Visa’s products to achieve availability targets of 6 9s. 
  • Provide 24x7 operational support working closely with global operations and product reliability engineering teams 
  • Lead the transformation of DB/Middleware technologies to build End to End Observability and Proactive/Predictive Operations at Scale for faster resolution and reduce toil 
  • Manage, innovate, and create programs, new software, analytics that drive improvements to the availability, scalability, latency, and efficiency of Visa’s products and services. 
  • Work cross-functionally in close partnership with product group leads from technologies up and down Visa's very tall and deep stack to guide product engineering to build fast, reliable, and durable production systems. 
  • Develop strategic directions, workforce plans, and organizational structure for the reliability teams within each product group. 
  • Be a key strategic leader of Visa’s Product Reliability Engineering organization.  
  • Regularly produce key performance metrics to management and product partners 
    • Resources consumed on a per service basis 
    • SLAs of uptime for the enterprise platform services and KPI related to that 
    • Incident tracking, RCA review and meeting related SLAs for service escalations.  Goals to track and reduce them over time 
    • Dashboards and analytics for service-related statistics and operations 

 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Average salary estimate

$200000 / YEARLY (est.)
min
max
$150000K
$250000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

Join Visa as a Software Engineer in Test to contribute to innovative payment solutions in a dynamic environment.

Photo of the Rise User
Posted 9 days ago

At Visa, we're seeking a Staff ServiceNow Engineer to spearhead the development and implementation of innovative services and infrastructure.

Photo of the Rise User

Lead a talented platform team as an Engineering Manager in Top Hat's Core Engineering department to enhance software delivery and foster a collaborative environment.

Photo of the Rise User
Posted 10 days ago

Become a key player in GE HealthCare as a CT Mechanical Architect, leveraging your expertise in mechanical design for advanced diagnostic imaging systems.

Crown Consulting Inc. is looking for an experienced Senior Mechanical Engineer - HVAC to drive innovations in facility design and improvements in Atlantic City, NJ.

Photo of the Rise User
American Express Hybrid Sandy, Utah, United States
Posted 2 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Elevate your career at American Express as a Senior Engineering Manager, where you'll lead a team in creating innovative backend solutions.

Photo of the Rise User
ALTEN Remote Birmingham, West Midlands, United Kingdom
Posted 9 days ago

Become a part of ALTEN UK's dynamic team as a Mechanical Design Engineer, contributing to pioneering aerospace projects.

Photo of the Rise User
Sui Foundation Remote No location specified
Posted 9 days ago

Join the Solutions Engineering team at the Sui Foundation and be a part of developing cutting-edge solutions for the Sui blockchain.

Photo of the Rise User

Join Crusoe as a Lead Facilities Engineer and play a pivotal role in optimizing our AI-powered data centers.

Photo of the Rise User

Join Hippocratic AI as an Audio Data Engineer and play a crucial role in enhancing healthcare through advanced speech synthesis technologies.

Photo of the Rise User
Posted yesterday

Join Kimley-Horn's dynamic team in Albuquerque as a Civil Engineer, leveraging your expertise in civil engineering to contribute to exciting projects.

Nebius Remote Amsterdam, Netherlands; Berlin, Germany; London, United Kingdom; Prague, Czech Republic; Remote - Europe; Remote - United States; United States
Posted 9 days ago

As a Senior Site Reliability Engineer at Nebius, you'll play a critical role in ensuring the reliability and performance of our cutting-edge AI inference platform.

Photo of the Rise User
AECOM Hybrid Kansas City, MO, United States
Posted 6 days ago

Join AECOM as a Construction Manager/Resident Engineer to lead the charge on improving accessibility for Amtrak stations nationwide.

Posted 3 days ago

Join Hedra as a Senior Platform Engineer and help shape the future of AI-driven content creation through innovative platform solutions.

Photo of the Rise User
Apple Hybrid Beaverton, Oregon, United States
Posted 9 days ago
Inclusive & Diverse
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Empathetic
Take Risks
Growth & Learning
Transparent & Candid
Mission Driven
Passion for Exploration
Feedback Forward
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Paid Time-Off
Maternity Leave
Social Gatherings

Apple invites talented engineers passionate about IC design and mixed-signal applications to join their team in Beaverton, Oregon.

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

12548 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Dayton just viewed Plant Engineer I - HVAC at Pfizer
Photo of the Rise User
Someone from OH, Dayton just viewed Entry Level Industrial Engineer at Boeing
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer Intern at Marvin
Photo of the Rise User
Someone from OH, Dayton just viewed Assessment Engineering Intern at Learning A-Z
C
Someone from OH, Dayton just viewed Project Engineer at CRB
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer III at Agile Space Industries