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Marketing Technology (Assistant) Manager - CRM & Retail System Enhancement

Here at Vita Green, we are all about creating something remarkable—be it careers, innovations, or impactful sales and marketing strategies! We believe every part of your journey can come together to make something truly exceptional. 

Standing at the forefront of the health and wellness supplements industry, we are headquartered in Hong Kong and operating in multiple regional offices across the globe. With a diverse portfolio of established brands, including Dr. Choice, Naturo Vita, and Tea Chateau, our product offerings are continually expanding, reaching markets worldwide and paving the way for a healthier future. 

Position Overview:

As a Marketing Technology (Assistant) Manager, you will be instrumental in enhancing our CRM strategies and systems to optimize customer relationships and drive business growth. Your responsibilities will include analyzing market data, implementing CRM technologies, and collaborating with various teams to ensure seamless integration of CRM initiatives.

What you’ll do: 

Project Coordination:

  • Lead project coordination activities, including meetings, communication, progress tracking, and timely milestone delivery.

Stakeholder Management:

  • Build relationships with business users and other stakeholders, seeking feedback, addressing concerns, and aligning project objectives.

Process Improvement:

  • Identify opportunities for operational improvement, working with stakeholders to define and implement optimized processes.

Documentation and Communication:

  • Create clear, concise documentation and communicate effectively with technical and non-technical stakeholders.

Solution Evaluation:

  • Assess proposed solutions for alignment, compliance, and operational suitability.

User Acceptance Testing (UAT):

  • Coordinate and participate in UAT, defining test scenarios, executing tests, and validating system functionality.

Who we’re looking for: 

Experience:

  • Minimum of 3-4 years of experience managing stakeholders in the FMCG or Retail industry or 5 years of experience in CRM/marketing area
  • Solid experience in system implementation/launch/enhancement.
  • Experience in HubSpot is preferred

Business Acumen:

  • Strong understanding of Retail operations, Loyalty program management, and FMCG/Retail/loyalty program experience, experience in Oracle ORCE/Eloqua/Xstore experience will be an advantage
  • Loyalty Program or Retail Operation system background either as a User BA or as a Vendor Specialist.

Project Coordination:

  • Proven ability to coordinate and manage projects, ensuring effective communication, resource allocation, and timely delivery.

Stakeholder Engagement:

  • Excellent interpersonal and communication skills to engage with stakeholders at all levels.

Analytical Skills:

  • Proficient in analyzing complex business problems, gathering requirements, and proposing innovative solutions.

Documentation:

  • Strong documentation skills, creating clear and concise business requirements, process flows, and functional specifications.

Adaptability:

  • Quick learner, able to grasp new concepts, technologies, and business processes, excellent communication skills

Presentation Skills:

  • Ability to articulate ideas, present findings, and influence stakeholders effectively.

Education:

  • Bachelor's degree in Business Administration or a related field.

Why Join Us:

    • Be part of a forward-thinking company dedicated to health and wellness.
    • Engage in pioneering projects that push the boundaries of innovation.
    • Opportunities for professional growth and development.
    • Flexible working schedule that promotes work-life harmony.
    • Causal wear every day!
    • Collaborate with a talented and diverse team.
    • Exclusive employee discounts on our products and much more!
  • And more!

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world!

#LI-Amber

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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Full-time, remote
DATE POSTED
April 16, 2025

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