Dispatch Operations Lead (Part-Time, Remote, Weekend)
About Voltus
Voltus is the leading platform connecting distributed energy resources to electricity markets, delivering less expensive, more reliable, and more sustainable electricity. Our commercial, industrial, and residential customers and grid services partners generate cash by allowing Voltus to maximize the value of their flexible load, distributed generation, energy storage, energy efficiency, and electric vehicle resources in these markets.
The Role
Are you passionate about the decarbonization of the electric grid? Are you interested in learning about how distributed energy resources play a critical role in the grid of the future? The Dispatch Operations team at Voltus is looking for a Lead who is passionate about delivering MW to the grid during dispatches. These dispatches are called when the grid needs Voltus to take action, and the Dispatch Operations team quickly activates our portfolio of distributed energy resources in various programs across North America.
In this role, you will become knowledgeable about grid operators and utilities in North America, you will interact regularly with large industrial and commercial energy users, and you will build a foundation of operations experience across diverse systems and processes. This rapidly expanding landscape requires constant scrutinization of our processes, systems, and tools to efficiently deliver on dispatches. You will have the opportunity to both lead tactical responsibilities and support strategic projects, and you will be part of an exceptional team that is laser focused on combating the climate crisis.
We are a 24/7 team, and we are looking for a part-time lead to join the team on Saturdays and Sundays from 8am to 4pm ET. The role is shift based and your availability and reliability are a critical element to the success of the role; however, this role is remote, which means: no commute!
- Maintain a state of readiness to receive dispatches from grid operators and utilities
- Become an expert in executing dispatches across grid operator and utility programs
- Maximize customer participation in dispatches through a dispatch management process that makes customer participation simple and successful
- Support the optimization of customer site offers in real time and day-ahead markets
- Lead seamless internal communication during dispatches, leveraging other internal team members in support of the shared goal for flawless dispatches
- Support the Market Operations team to submit day-ahead bids and ensure complex offer strategies are dispatched accurately
- Capture lessons learned following a dispatch
- Track and follow through on any customer inquiries or issues
- Monitor market participation and take necessary actions to ensure Voltus market compliance
- Support process documentation, internal and external stakeholder communications, and customer readiness
- Protect our revenue by identifying and correcting process errors
- Contribute to our internal grid conditions monitoring system and drive actions that prepare internal teams and customers to be ready for dispatches at critical times
- Take ownership of reporting tools and ad hoc analysis projects, supported by a fluency in at least one of Google Sheets, Python, and/or SQL
- Bright, Gritty, and Good
- Operations-minded; 0-2 years experience in an operational setting
- Reliable – this is a time-sensitive, quick reaction role
- Thrives in a remote work environment that is also fast paced and high-throughput
- Ambitious and willing to learn quickly
- Strong communicator and collaborates when problem solving
- Self-motivated; bias for action
- Ability to identify and appropriately productize our most pressing needs
- Disciplined
- Initiative to drive projects to resolution and seek guidance when needed
- Well organized
- Loves working with details
- Strong computer skills: comfortable working with a variety of web-based tools
At Voltus, we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, age, sexual orientation, veteran status, disability status, or marital status.
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