Security Officer, Addison, TX

As a Security Officer at Walden Security in Addison, TX, your primary responsibilities include protecting commercial and industrial properties, ensuring the safety of clients against threats like fire, vandalism, and unauthorized entry. You'll monitor premises, conduct regular patrols, and collaborate with law enforcement when necessary. Our clients vary widely, so each day brings new challenges that allow you to make a significant impact in maintaining safety.

To qualify for the Security Officer position at Walden Security, you need a high school diploma or GED and must be at least 18 years old. Additionally, you will need to pass a criminal background check and a drug test. We value dedicated individuals with a strong sense of responsibility, making this an ideal position for you if you are serious about a career in security.

Walden Security offers extensive training for its Security Officers, designed to set you up for success in your role. The training includes initial sessions that help you earn your Security Officer Certification and ongoing professional development opportunities. Our commitment to training has earned us recognition from Training Magazine, highlighting the effectiveness of our programs.

As a Security Officer with Walden Security, you can expect an array of perks that enhance your work-life balance and personal growth. These include tuition reimbursement, paid time off for those averaging at least 32 hours per week, competitive health insurance options, and 401K plans to help plan for retirement. We also have employee recognition programs that celebrate your hard work and contributions to our team.

Walden Security encourages professional growth through its 'Promote From Within' philosophy, offering numerous opportunities for advancement. We provide adequate training, mentorship, and a supportive environment that nurtures aspiring security professionals. By recognizing hard work and providing scholarships, we aim to help you reach your career aspirations while developing your skills on the job.

When answering this question, it’s essential to use the STAR method—Situation, Task, Action, Result. Share a specific instance where your quick thinking and training helped de-escalate a scenario. Highlight your decision-making skills and the positive impact your actions had on the situation.

Focus on qualities like vigilance, strong communication skills, integrity, and courage. You might want to elaborate on how these traits will help you perform your responsibilities effectively and respond to emergencies while ensuring client safety.

Discuss your organizational skills and use examples to demonstrate how you assess situations and prioritize tasks effectively. Highlight the importance of following protocols to ensure key responsibilities are met, especially in a demanding environment.

Emphasize the importance of diplomacy and communication in resolving conflicts. Discuss how you would remain calm and professional, assess the situation, and strive to understand the client’s perspective while ensuring the safety and order of the environment.

Illustrate your protocol for handling unauthorized individuals, such as assessing the situation, alerting your team, and contacting law enforcement if necessary. Be sure to speak about maintaining safety and keeping the situation under control.

Express your interest in Walden Security’s reputation for training and development, commitment to employee recognition, and the company's mission to create a safe environment. This shows your alignment with their values and excitement about contributing to their team.

Answer by discussing your commitment to continuous learning. Mention any training sessions or resources you utilize to stay informed, as well as your adaptability to implement new technologies or protocols on the job effectively.

Use the STAR method again to outline your approach to emergencies. Focus on your ability to react quickly, implement safety protocols, and communicate effectively with both the team and emergency services to ensure the safety of everyone involved.

Talk about your interpersonal skills and the importance of establishing trust through good communication, active listening, and professionalism. Provide examples of how you’ve successfully built relationships in past roles.

Share your perspective on professionalism, accountability, and service quality. Discuss how embodying these principles not only reflects on you but also on Walden Security and its reputation, highlighting your commitment to excellence in the field.