Security Officer- Charleston, TN (Full-time)

As a Security Officer at Walden Security in Charleston, TN, your primary responsibility is to protect our clients' properties from threats such as fire, vandalism, and illegal entry. You will patrol the premises, monitor security systems, and respond to any incidents, ensuring a safe environment for both staff and the public. You’ll also be expected to report any irregularities and maintain a visible presence to deter criminal activity.

To qualify for the Security Officer position at Walden Security in Charleston, TN, candidates must have a high school diploma or GED and must be at least 18 years of age. Additionally, you will need to pass a criminal background check and a drug test as part of the hiring process. These requirements ensure that our team members can uphold the high standards of safety and security our company is known for.

Walden Security provides extensive training for new Security Officers in Charleston, TN. Our initial training program is designed to equip you with the skills necessary for the role, enabling you to earn your Security Officer Certification. With our programs being recognized as some of the best in the industry, you can be confident that you're receiving top-notch training that will prepare you well for your career in security.

As a Security Officer with Walden Security in Charleston, TN, you will enjoy an array of benefits such as competitive pay, paid time off for employees averaging at least 32 hours per week, medical, dental, and vision insurance options, and a 401(k) plan. We also prioritize your professional development with tuition reimbursement and offer unique employee recognition programs to celebrate your successes and contributions.

Walden Security is committed to promoting from within, offering opportunities for career growth to our Security Officers in Charleston, TN, who exhibit dedication and excellence in their roles. Through our culture of caring and employee recognition programs, alongside extensive training initiatives, we aim to provide a supportive environment where you can advance your career in the security field.

When faced with suspicious activity, it's important to remain calm and not act impulsively. Describe the situation factually and ensure your safety first. Notify your supervisor or local authorities as necessary. Be prepared to explain why you chose to intervene or report the behavior and the steps you took to address it.

When asked about providing excellent customer service, share a specific instance where you went above and beyond to assist someone. Highlight your listening skills, ability to solve problems, and how you ensured that person left satisfied. This showcases your commitment to both security and service, essential traits for a Security Officer at Walden Security.

It's key to de-escalate situations with aggressive individuals. Discuss how you would remain calm, use non-confrontational language, and assess the situation to ensure safety. Explain your training in conflict resolution and your ability to communicate effectively to mitigate potential threats without escalating tensions.

Express genuine enthusiasm for the role and the company. You can talk about Walden Security's strong reputation, employee recognition programs, and commitment to training. Mention how these align with your career goals, and how you are eager to contribute to a culture that values safety and community service.

To stay current, explain how you actively engage with training resources, attend seminars, or follow industry news and publications. Highlight your proactive approach to continuous learning and how it helps you maintain awareness of best practices in safety and security.

Share a concrete example of a team project in your past experience. Talk about your role, how you collaborated with team members, and what the outcome was. This demonstrates your ability to work well within a team, an important aspect of being a successful Security Officer at Walden Security.

Discuss methods like conducting thorough risk assessments before the event, having clear communication channels established among your team, and ensuring all staff is trained in emergency procedures. This not only shows your ability to think critically about safety but also reflects your readiness to handle varying circumstances.

In a medical emergency, prioritize the safety of those involved and assess the situation to determine the level of response required. Explain the importance of calling for professional medical help while providing aid within your scope of training, illustrating your readiness to respond effectively in emergencies.

Highlight skills such as observation, communication, problem-solving, and the ability to remain calm under pressure. Each of these contributes significantly to the effectiveness of a Security Officer. Relate these skills to your previous roles, ensuring that your answer aligns with the position at Walden Security.

Emphasize the importance of teamwork and communication. Describe a respectful approach, such as discussing concerns privately with the colleague, and if necessary, escalating the issue to a supervisor. This response conveys your commitment to maintaining high standards of safety and your willingness to uphold company policies.