Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Senior UX Designer - CX - Ecommerce image - Rise Careers
Job details

Senior UX Designer - CX - Ecommerce - job 2 of 17

Position Summary...What you'll do...Walmart CX Design - Senior UX DesignerAbout the TeamThe Walmart D esign team creates experiences and designs web experiences , tools, and mobile app features for millions of Walmart customers and associates. As a part of the product design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation in the world's largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you have been looking for.As a Senior UX Designer , you will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage collective creativity. You will focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. You will create and champion a highly usable experience before delivering pixel-perfect designs.As a designer on the Walmart CX Design T eam , you'l l be d esigning omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facil itate conv ersations, create concepts, run design sprints, and build rapid prototypes to lever age the collective creativity. You will employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to deter mine a sh ared plan forwa rd that balances business and technology considerations, you will create and champion an experience that is highly usable before delivering pixel-perfect designs.You will sweep us off our feet if you have...• A robust design aesthetic that brings together brand expressions and systems thinking.• A record of accomplishment working cross-functionally with shipping successful products.• A strategic mindset and a system thinking approach to take the complex and make it simple and deliver well-rounded solutions that meet user needs and business goals.• Ability to explore a variety of design ideas and iterate quickly.• Good presentation and storytelling skills. You collaborate and communicate effectively with teams and partners.• Comfort with ambiguity. You embrace constraints and the unknown; you help discover and define the problem space.• A growth mindset and keen sense of curiosity, always looking to improve things and new ways to do so.• Experience of educating and mentoring designers.You will make an impact by:• Crafting the best experiences for millions of Walmart users and customers.• Partnering with design research to create insightful design solutions.• Constantly balancing business goals with user needs.• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Working with our Design System team to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Collaborating seamlessly with cross-functional partners.• Creating scalable experiences in partnership with our Design System team.• Championing the Design Thinking philosophy throughout the business.Minimal qualifications:• Degree in HCI, Information Architecture, Digital Design, or similar and 5 + years of experience in product design.• A fantastic portfolio.• Excellent written and verbal communication. Interest, if not experience, in healthcare and e-commerce domains.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO (Paid Time Off) , multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $117,000.00-$234,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Walmart Glassdoor Company Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Walmart DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Walmart
Walmart CEO photo
Doug McMillon
Approve of CEO

Average salary estimate

$175500 / YEARLY (est.)
min
max
$117000K
$234000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior UX Designer - CX - Ecommerce, Walmart

Are you ready to take your design skills to the next level? Walmart is on the lookout for a talented Senior UX Designer specializing in Customer Experience (CX) for E-commerce to join our passionate team located in Walnut Creek, CA! As a Senior UX Designer at Walmart, you'll be at the forefront of creating exceptional online shopping experiences for millions of customers. With your expertise, you'll transform complex workflows into intuitive designs that elevate our digital presence. You'll collaborate closely with cross-functional teams, aiding in discussions that spark creativity and innovation while running design sprints and crafting rapid prototypes. Your storytelling abilities will shine as you effectively present your ideas and design rationale to our broader team. In this role, you'll be critical in shaping omni-channel commerce products that bridge our retail and consumer services, providing users with seamless interactions across our website, app, and physical stores. Applicants from varied backgrounds are encouraged to bring their unique perspectives, as we strive to foster a diverse and inclusive workspace. If you have a strong design aesthetic, a knack for simplifying complexities, and a passion for impacting millions of lives through design, we want to hear from you! Join Walmart and be part of a dynamic team that values creativity, collaboration, and community. Together, we'll build the future of commerce and consumer services, one pixel at a time.

Frequently Asked Questions (FAQs) for Senior UX Designer - CX - Ecommerce Role at Walmart
What are the main responsibilities of a Senior UX Designer at Walmart?

As a Senior UX Designer at Walmart, your primary responsibilities include creating user-focused designs for e-commerce platforms, transforming complex workflows into simple interactions, and collaborating with cross-functional teams. You'll run design sprints, create prototypes, and present your design rationale to stakeholders, ensuring that the final product meets user needs and business objectives.

Join Rise to see the full answer
What qualifications are needed to apply for the Senior UX Designer position at Walmart?

To qualify for the Senior UX Designer role at Walmart, candidates should hold a degree in HCI, Information Architecture, Digital Design, or a related field, along with at least 5 years of product design experience. A strong portfolio demonstrating user-centered design principles, excellent communication skills, and experience in e-commerce or healthcare domains are also highly desirable.

Join Rise to see the full answer
How does the Senior UX Designer role at Walmart support innovation in e-commerce?

The Senior UX Designer at Walmart plays a pivotal role in innovating e-commerce by employing the Design Thinking process to develop user-friendly solutions that enhance customer experiences. By facilitating collaboration among various teams and conducting user research, you will help design products that not only meet business goals but also respond to user needs effectively.

Join Rise to see the full answer
What skills are essential for a Senior UX Designer working at Walmart?

Essential skills for a Senior UX Designer at Walmart include a strong grasp of UI/UX design principles, outstanding storytelling abilities for presenting ideas, and a strategic mindset to tackle complex problems effectively. Familiarity with rapid prototyping tools, a knack for cross-functional collaboration, and a growth mindset to adapt to an ever-changing environment are also crucial for success in this role.

Join Rise to see the full answer
What benefits does Walmart offer to Senior UX Designers?

Walmart offers a competitive salary and a robust benefits package to its Senior UX Designers, including performance-based bonus awards, 401(k) matching, comprehensive health coverage, and paid parental leave. Additionally, associates can partake in the Live Better U education benefit program, which covers tuition for various degrees and certifications.

Join Rise to see the full answer
Common Interview Questions for Senior UX Designer - CX - Ecommerce
Can you describe your design process for creating user-friendly experiences?

In your answer, showcase how you utilize the Design Thinking methodology, including research, ideation, prototyping, and user testing. Highlight your focus on collaboration with stakeholders to ensure the product delivers on both user needs and business goals.

Join Rise to see the full answer
How do you approach working with cross-functional teams?

Discuss your communication strategies and how you facilitate discussions with diverse teams. Showcase your ability to bridge different perspectives and unite the team around a common design vision while embracing their input throughout the design process.

Join Rise to see the full answer
What tools do you use for prototyping and testing your designs?

Mention the various tools you are experienced with, such as Sketch, Figma, InVision, or Adobe XD, and explain how you use them to create wireframes and prototypes to gather user feedback during the design process.

Join Rise to see the full answer
Can you give an example of a project where your design positively impacted user experience?

Share a specific project and outline the problems you identified, the design solutions you implemented, and the measurable impact of your design on user satisfaction or engagement. Use facts and numbers to highlight your success.

Join Rise to see the full answer
How do you handle feedback, both positive and negative, regarding your designs?

Emphasize your openness to feedback and how you use it to refine your designs. Provide examples of how constructive criticism has led to better design outcomes and how you effectively communicate your design rationale to stakeholders.

Join Rise to see the full answer
What strategies do you employ to keep your designs aligned with user needs?

Describe your approach to user research, including methods like surveys, interviews, and usability testing. Explain how you analyze this feedback to make data-driven decisions that inform your design direction and adjustments.

Join Rise to see the full answer
How do you prioritize tasks when working on multiple projects?

Discuss your time management skills and how you assess project urgency and importance. Describe tools or strategies you use, like task lists or project management software, to stay organized and meet deadlines.

Join Rise to see the full answer
What role does storytelling play in your design process?

Illustrate how storytelling helps you communicate your design vision effectively. Talk about how you use narratives to convey the user's journey and to engage stakeholders in understanding the importance of user-centric design.

Join Rise to see the full answer
How do you ensure your design solutions are accessible and inclusive?

Express your understanding of accessibility standards, such as WCAG, and discuss your approach to creating designs that cater to diverse user needs. Mention any specific experiences where you had to implement accessibility features.

Join Rise to see the full answer
What is your experience with design systems, and how do they influence your work?

Highlight your familiarity with design systems and how they help ensure consistency across products. Share experiences where you contributed to or utilized a design system in your projects, focusing on the efficiency and quality improvements it brought.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Posted 6 days ago
Photo of the Rise User
Posted 4 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Posted 11 days ago
Outsourcing Advantage Remote No location specified
Posted 9 days ago
Photo of the Rise User
Twine Remote No location specified
Posted 3 days ago
Photo of the Rise User
Posted 2 days ago

"To save people money so they can live better.”

6126 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 13, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!