Final Mile Quality & Logistics Manager

As a Final Mile Quality & Logistics Manager at Warby Parker, your responsibilities will include managing bulk quality inspections, optimizing freight forwarder routing and booking, and ensuring compliance with customs regulations. You will also lead risk mitigation strategies, oversee trade compliance programs, and enhance the visibility of shipment data through innovative systems.

To apply for the Final Mile Quality & Logistics Manager role at Warby Parker, you’ll need at least 5 years of hands-on experience in international logistics and customs compliance. Relevant expertise in HTS codes, trade compliance software, and strong analytical skills are essential. A bachelor’s degree in a related field, along with any relevant certifications, will give you an edge.

As the Final Mile Quality & Logistics Manager, you play a crucial role in continuously improving operations by leading efficiency projects aimed at lowering costs while maintaining high-quality standards. Your expertise will guide the integration of new technologies to enhance shipment visibility and support informed decision-making across the global supplier network.

You will be joining a collaborative and passionate team as a Final Mile Quality & Logistics Manager at Warby Parker. Reporting to the Sr. Director of Overseas Operations, you will work closely with cross-functional teams to ensure a seamless supply chain process that aligns with our company’s commitment to quality and customer satisfaction.

As a Final Mile Quality & Logistics Manager at Warby Parker, you’ll enjoy a comprehensive benefits package including health, vision, and dental insurance, a flexible vacation policy, education reimbursement, and even free eyewear. Plus, there’s a retirement savings plan with company matching, so you can focus on what matters most while feeling secure about your future.

Be sure to highlight your relevant experience in international logistics and customs compliance. Discuss specific projects where you've navigated challenges and improved operational efficiency, showcasing your ability to analyze data and lead cross-functional teams.

Think of a specific scenario where you identified a potential risk in the logistics process. Describe how you developed and implemented contingency plans to mitigate that risk, ensuring compliance and operational efficiency.

Explain your approach to building and maintaining solid relationships with freight forwarders and customs brokers. Emphasize your negotiation skills and how clear communication plays a role in successful partnerships.

Discuss your knowledge of customs regulations, HTS codes, and FTA adoption. Provide examples of how you've ensured compliance in past roles and how you keep up with changing trade practices.

List relevant tools and software like global trade management systems or transportation management systems you have experience with. Share specific examples of how you used these tools to streamline operations or improve visibility.

Describe your method for prioritizing tasks by assessing urgency and importance. Emphasize your organizational skills and how you leverage data to make priority decisions effectively.

Illustrate your proactive approach to managing delays by discussing communication with stakeholders and implementing contingency plans. Stress your dedication to transparency and timely problem-solving.

Share specific projects that showcase your commitment to continuous improvement. Discuss metrics you tracked and the results achieved, such as cost savings or improved delivery times.

Explain the resources you use to keep yourself informed, like industry publications, webinars, networking events, or professional organizations. Showcase your dedication to professional development in international logistics.

Emphasize your alignment with Warby Parker’s mission and values. Discuss how you are inspired by their commitment to accessibility in eyewear and how you see your skills contributing to the company's goals.