Senior Technical Writer, Documentation - US (Remote)

San Francisco, California

R&D – Product /Full-time /Remote

At Weights & Biases, our mission is to build the best tools for AI developers. We founded our company on the insight that while there were excellent tools for developers to build better code, there were no similarly great tools to help ML practitioners build better models. Starting with our first experiment tracking product, we have since expanded our solution into a comprehensive AI developer platform for organizations focused on building their own deep learning models and generative AI applications.

Weights & Biases is a Series C company with $250M in funding and over 200 employees. We proudly serve over 1,000 customers and more than 30 foundation model builders including customers such as OpenAI, NVIDIA, Microsoft, and Toyota.

At Weights & Biases, our mission is to build the best developer tools for machine learning. Weights & Biases is a series C company with $200 million in funding and a rapidly growing user base. Our platform is an essential piece of the daily work for machine learning engineers, from academic research institutions like FAIR and UC Berkeley to massive enterprise teams including iRobot, OpenAI, Toyota Research Institute, Samsung, NVIDIA, Salesforce, Blue Cross Blue Shield, Lyft, and more.

Reporting to the Director of Product, as a Senior Technical Writer you will join the Docs Team to write documentation for W&B’s machine learning developer tools.

You will partner closely with Product and Engineering to document product updates and try new functionality to build subject-matter expertise. Collaborate with Growth and Sales to drive updates on what features are most in demand for additional context and documentation.

Responsibilities

• Prioritize and execute on docs projects. Roll out new product docs, tutorials and guides, example scripts, generated reference docs, and rework existing content to keep it fresh, relevant, and engaging.
• Use the product. Test the user workflows you are documenting, and build a deeper understanding of how our tools fit into the machine learning lifecycle. Run example scripts, and collaborate on new scripts to be included in guides.
• Regularly aggregate feedback. Capture perspectives from external users and internal team members. Collaborate with Support, Customer Success, Growth, and internal ML Practitioners.
• Advocate for clarity and concision. Define and maintain a style guide to make the docs consistent, direct, and simple.

Requirements

• 6+ years writing technical docs. You’ve written API documentation for software developers, data scientists, or machine learning practitioners.
• Python expertise. You’ll spend a lot of time in the code of the wandb library, using our Python SDK functionality to understand how products work for different use cases.
• Scrappy mindset. You’ll be moving quickly to get updates into the docs, ship small incremental improvements continuously, and quickly measure the results of changes.

Core Skills

• Love of tinkering: Play with the product, explore ML frameworks, and learn about the latest changes to the ML workflow as our industry evolved.
• Customer focus: Think through how a machine learning practitioner would approach a problem, and tailor guidance to make docs accessible and familiar.
• Autonomy: If you work well in a self-directed environment, and proactively find ways to improve processes and collaborate with team members or engaged users, your initiative will really shine in this role.

Our Benefits

• 🏝️ Flexible time off
• 🩺 Medical, Dental, and Vision for employees and Family Coverage
• 🏠 Remote first culture with in-office flexibility in San Francisco
• 💵 Home office budget with a new high-powered laptop
• 🥇 Truly competitive salary and equity
• 🚼 12 weeks of Parental leave (U.S. specific)
• 📈 401(k) (U.S. specific)
• Supplemental benefits may be available depending on your location

$124,000 - $175,000 a year

The US base pay for this position ranges from $124,000 USD per year in our lowest geographic market up to $175,000 USD per year in our highest geographic market. Weights & Biases is committed to providing competitive salary, equity and benefits packages for all full-time employees. Individual compensation will be commensurate with the candidate's experience, qualifications, and geographic location.

We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal-opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at careers@wandb.com.

#LI-Remote

We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at careers@wandb.com.

#LI-Remote