Maintenance Supervisor - Bexley Square at Concord Mills

As a Maintenance Supervisor at Bexley Square at Concord Mills, your primary responsibilities will include managing the maintenance service team, coordinating upkeep and repairs of the property, diagnosing technical problems, and ensuring quality control. You'll also assist in scheduling both in-house and vendor maintenance work while being actively involved in hands-on repairs related to HVAC, plumbing, and electrical systems.

To qualify for the Maintenance Supervisor position at Bexley Square at Concord Mills, applicants should have a minimum of four years of trade-related experience, with at least one year in a lead or supervisory role in apartment maintenance. Additionally, candidates must possess an EPA/CFC Refrigerant certification, strong computer skills for work order management, and a valid driver's license.

A successful Maintenance Supervisor at Bexley Square at Concord Mills should have strong technical skills, particularly in plumbing, electrical, and HVAC areas. Leadership abilities are crucial, as is a commitment to customer service to create a positive experience for residents and visitors alike. Effective communication skills are also important to coordinate work and manage the service team efficiently.

Yes, the Maintenance Supervisor at Bexley Square at Concord Mills will participate in an on-call rotation with other team members. This ensures that maintenance issues can be addressed promptly, maintaining the quality of service for residents throughout the property.

At Bexley Square at Concord Mills, the work environment is dynamic and customer-focused. As a Maintenance Supervisor, you'll lead a team in a collaborative setting, engaging directly with residents and staff to maintain the property at high standards. The company provides a supportive atmosphere, fostering professional growth and stability within the maintenance team.

When discussing your experience with building maintenance, focus on specific examples of tasks you've handled, such as plumbing repairs, HVAC system servicing, or electrical work. Highlight your hands-on experience and any supervisory roles you've held that demonstrate leadership capabilities.

In a busy maintenance environment, it’s important to prioritize tasks based on urgency and impact. Discuss how you assess each situation, consider the needs of residents, and use a systematic approach to manage work orders effectively while ensuring high standards of service.

A Maintenance Supervisor should have a comprehensive toolkit, including basic hand tools, HVAC diagnostic tools, plumbing supplies, and safety equipment. You can also mention the importance of using business software for scheduling and managing work orders, as it enhances organization and communication.

Provide an example of a significant maintenance challenge you've faced, explaining the steps you took to resolve it. Emphasize your problem-solving skills, your ability to coordinate with team members or vendors, and how it ultimately improved resident satisfaction.

Discuss methods you employ to maintain quality control, such as conducting regular inspections of completed work, soliciting feedback from residents, and implementing preventative maintenance strategies to avoid future issues.

You should explain your proactive approach to staying informed about building codes and regulations, such as attending workshops, reading industry publications, or being part of professional organizations that focus on property maintenance standards.

Express your enthusiasm for working with Weinstein Properties by highlighting the company’s commitment to quality service and its supportive work environment. Share how your values align with their goals and how you can contribute positively to the team.

Address how you approach conflicts with open communication and a focus on resolutions. Emphasize your belief in teamwork and your strategies for fostering a collaborative environment, ensuring that all voices are heard and understood.

Describe your customer service philosophy, emphasizing the importance of responsiveness, communication, and delivering quality repairs in a timely manner. Share how creating positive experiences for residents drives your work as a Maintenance Supervisor.

You can provide an example of a new process or technique you successfully introduced to your team. Discuss the impact it had on efficiency, the involvement of the team during the transition, and how improvements were measured.