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Maintenance Technician II - job 1 of 2

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician II to join our team. In this role, you will perform maintenance functions in the community, including rental units, residential common areas, office, grounds, and parking lots.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to, appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures.
  • Assist in preparing vacant apartments for market ready status in accordance to company standards.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Complete all resident and site work orders in a timely manner.
  • Perform on-call activity during off-hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 1-3 years of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Good communication and interpersonal skills.
  • Excellent customer service skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT accreditation.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Maintenance Technician II, WinnCompanies

Join our dynamic team at WinnCompanies as a Maintenance Technician II in St. Louis, MO! If you thrive in a role that combines hands-on work with customer interaction, this could be the perfect fit for you. Your day-to-day responsibilities will involve diagnosing and repairing a variety of issues related to appliances, carpentry, plumbing, electrical systems, and HVAC. You'll have the opportunity to make a real difference in the lives of our residents by ensuring their homes are safe and well-maintained. Not only will you tackle service requests and help prepare vacant apartments for new occupants, but you'll also contribute to the overall curb appeal of our properties, managing tasks like landscaping and snow removal. Plus, your excellent communication and customer service skills will shine as you interact with residents and support our community’s needs. We're looking for candidates with 1 to 3 years of relevant experience and general knowledge in maintenance areas. While a technical background is a plus, your eagerness to learn and grow with us is what truly matters. If you're ready to join a mission-driven company that values teamwork and offers comprehensive benefits—from generous time off to tuition reimbursement—apply today and be part of a team that truly cares about making a positive impact.

Frequently Asked Questions (FAQs) for Maintenance Technician II Role at WinnCompanies
What are the main responsibilities of a Maintenance Technician II at WinnCompanies?

As a Maintenance Technician II at WinnCompanies, you will handle a variety of maintenance tasks that include diagnosing and repairing issues in appliances, plumbing, electrical systems, HVAC, and carpentry. You'll also be responsible for completing service requests promptly, preparing vacant apartments for new residents, maintaining the grounds, and managing on-call tasks for urgent situations.

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What qualifications do I need to apply for the Maintenance Technician II position at WinnCompanies?

To qualify for the Maintenance Technician II role at WinnCompanies, you should have 1-3 years of relevant work experience, general knowledge in maintenance areas like plumbing and electrical work, and good communication skills. While vocational training and CAMT accreditation are preferred, your willingness to learn and deliver excellent customer service is crucial.

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What type of work environment can I expect as a Maintenance Technician II at WinnCompanies?

At WinnCompanies, you'll work in fast-paced environments that require both teamwork and independent problem-solving. Our Maintenance Technician II roles involve not just technical skills but also strong interpersonal communication, making your contributions vital to community satisfaction.

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Is there a requirement for on-call work for Maintenance Technician II at WinnCompanies?

Yes, as a Maintenance Technician II at WinnCompanies, you will be required to participate in on-call activities during off-hours for urgent maintenance needs. This ensures our residents receive prompt service in emergencies, highlighting the importance of your role in community support.

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What benefits does WinnCompanies offer to Maintenance Technician II employees?

WinnCompanies offers a variety of benefits for full-time employees, including generous time off policies, a 401(k) with company match, comprehensive medical plans, tuition reimbursement, and more. Our commitment to employee wellbeing extends to programs for professional development and discounts to enhance your work-life balance.

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Common Interview Questions for Maintenance Technician II
Can you describe your experience with HVAC systems as a Maintenance Technician II?

Discuss any hands-on experience you have with HVAC repairs and maintenance, highlighting specific tasks you've performed. If you’ve taken relevant training or certifications, mentioning those will show your commitment to maintaining HVAC systems effectively.

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How do you prioritize service requests when you receive multiple calls at the same time?

Explain your approach to prioritizing urgent repairs over routine requests, potentially referring to how you've handled similar situations in the past. Emphasize your ability to stay organized and communicate effectively with both residents and your team.

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What steps do you take to prepare a vacant apartment for new residents?

Outline the process you typically follow, including inspections, repairs, cleaning, and ensuring all appliances and systems are in working order. This showcases your attention to detail and commitment to quality service.

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How would you handle a situation where a resident is unhappy with your repair work?

Express your commitment to customer service by emphasizing the importance of active listening and clear communication. Discuss how you would seek to resolve the issue to the resident's satisfaction while learning from the experience.

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What is your approach to ongoing maintenance tasks to keep the property appealing?

Talk about your proactive approach to maintenance, including regular inspections and scheduled preventative tasks that you undertake to sustain the appeal of the property. Highlighting this shows you are forward-thinking and dedicated to upkeep.

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Can you give an example of a complex repair you’ve tackled in the past?

Detail a specific instance where you diagnosed a tough issue, the solution you implemented, and the successful outcome. This demonstrates your problem-solving skills and hands-on experience.

Join Rise to see the full answer
How do you keep up-to-date with the latest maintenance techniques and safety regulations?

Mention any training sessions, certifications, or online resources you utilize to stay informed about best practices in maintenance. This reflects your commitment to continuous improvement.

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Describe a time you worked as part of a team to solve a maintenance issue.

Share a story that illustrates your ability to collaborate effectively with other staff members. Highlight your role in achieving a successful resolution, emphasizing team communication and shared goals.

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What tools and technology are you comfortable using in your maintenance work?

List any specific tools, maintenance software, or technology you have experience with. This shows your readiness to jump into the role without needing excessive training.

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Why do you want to work with WinnCompanies as a Maintenance Technician II?

Express your alignment with the company’s mission and culture, focusing on your desire to contribute to the community's wellbeing and your appreciation for the professional growth opportunities offered.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
April 20, 2025

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