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Maintenance Technician II (Bonnie Brae Terrace)

WinnCompanies is looking for a Maintenance Technician II to join our team at Bonnie Brae Terrace, a 164-unit residential property located in Belmont, CA.


Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you’re looking to make a difference with your apartment maintenance skills, knowledge, and excellent customer service, then we want to hear from you.


In this role, you will perform maintenance functions in the community, including rental units, residential common areas, office, grounds, and parking lots. This position requires a highly diversified base of knowledge and skills needed to maintain the property to satisfy ownership and management objectives.


The work schedule is Monday through Friday, from 8:00AM to 5:00PM, with an on-call rotation. Please note that the pay range for this position is $26.00 to $30.00 per hour. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to, appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures.
  • Assist in preparing vacant apartments for market ready status in accordance to company standards.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Complete all resident and site work orders in a timely manner.
  • Perform on-call activity during off-hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 1-3 years of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Good communication and interpersonal skills.
  • Excellent customer service skills.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.
  • Ability to adapt successfully to changing situations and environments.


Preferred Qualifications
  • Vocational or technical training.
  • Advanced skill in at least 2 trades (electrical, plumbing, appliances, HVAC and carpentry, etc.)
  • Experience with Real Page facilities mobile app
  • Bilingual in Spanish and English.
  • CAMT accreditation.


$26 - $30 an hour

#IND1


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


The position requires a background check which includes criminal, and drug testing due to the following material job duties: access to residential units and keys for maintenance, repairs, and inspections; direct interaction with residents and members of vulnerable populations such as young children, elderly or disabled residents.  Due to the above material job duties of this position, which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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Average salary estimate

$58200 / YEARLY (est.)
min
max
$54000K
$62400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Maintenance Technician II (Bonnie Brae Terrace), WinnCompanies

WinnCompanies is excited to welcome a skilled Maintenance Technician II to our team at Bonnie Brae Terrace in Belmont, CA! If you thrive in a dynamic environment and have a knack for carpentry, electrical work, HVAC systems, and plumbing, we want to hear from you. In this essential role, you’ll be responsible for ensuring our 164-unit residential property shines and thrives. From diagnosing and repairing residential appliances to maintaining common areas and the grounds, your hands-on approach will help us keep our community safe and welcoming. You’ll assist in preparing vacant apartments, tackle service requests, and manage the curb appeal of our property. Working Monday through Friday from 8:00 AM to 5:00 PM and participating in an on-call rotation means you’ll be a vital part of our team while maintaining a healthy work-life balance. With a competitive pay range of $26.00 to $30.00 per hour, depending on your experience and qualifications, this position not only rewards your skills but also offers a supportive work environment where every team member makes a difference. Join us at WinnCompanies and help create communities where residents feel at home, and enjoy a fulfilling career where your contributions truly matter!

Frequently Asked Questions (FAQs) for Maintenance Technician II (Bonnie Brae Terrace) Role at WinnCompanies
What are the main responsibilities of a Maintenance Technician II at WinnCompanies?

As a Maintenance Technician II at WinnCompanies, your primary responsibilities include diagnosing and repairing appliances, performing basic electrical and plumbing tasks, and maintaining the grounds and curb appeal. You will also complete service requests and prepare vacant apartments for market-ready status. Your role is crucial in ensuring that our residents at Bonnie Brae Terrace enjoy a clean, safe, and well-maintained living environment.

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What qualifications do I need to apply for the Maintenance Technician II position at Bonnie Brae Terrace?

To apply for the Maintenance Technician II role at Bonnie Brae Terrace, you should have 1-3 years of relevant work experience, general knowledge in electrical, plumbing, HVAC, and carpentry. Additionally, excellent communication skills and a commitment to customer service are essential. A current driver's license and the ability to handle on-call duties after hours are also required. Preferred qualifications include vocational training and advanced skills in at least two of the mentioned trades.

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What is the work schedule for the Maintenance Technician II at WinnCompanies?

The work schedule for the Maintenance Technician II position at WinnCompanies is from Monday to Friday, 8:00 AM to 5:00 PM. However, as part of the job, you will be included in an on-call rotation to handle urgent maintenance issues outside of regular hours. This structure allows you to balance work commitments while providing essential support to our communities.

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What benefits does WinnCompanies offer to Maintenance Technician II employees?

WinnCompanies provides a variety of benefits for our full-time Maintenance Technician II employees, including generous time off policies, comprehensive medical, dental, and vision plans, a 401(k) with company match, tuition reimbursement, and continuous training opportunities for career growth. Our commitment to employee wellbeing is reflected in our health expense reimbursement programs and flexible scheduling options to promote a healthy work-life balance.

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How can I enhance my chances of getting the Maintenance Technician II job at WinnCompanies?

To enhance your chances of landing the Maintenance Technician II position at WinnCompanies, emphasize your relevant experience in maintenance and repair, as well as your customer service skills during the application process. Highlight any vocational training or certifications and be prepared to discuss specific examples of how you’ve successfully addressed maintenance challenges in the past during interviews. Familiarity with property management software like Real Page can also give you an edge.

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Common Interview Questions for Maintenance Technician II (Bonnie Brae Terrace)
What experience do you have with HVAC systems as a Maintenance Technician II?

In preparing your answer, detail any hands-on experience you have with HVAC systems, including specific tasks you’ve performed such as troubleshooting, maintenance, or repairs. Mention any training you've received and discuss how you've successfully resolved HVAC issues in the past, demonstrating both technical expertise and dedication to customer satisfaction.

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Can you describe a time you handled an urgent maintenance issue?

When answering this question, provide a specific example of an urgent maintenance issue you encountered. Explain the problem, the steps you took to address it, and the outcome. Focus on your quick thinking and effective problem-solving skills, emphasizing your ability to work under pressure while maintaining a positive relationship with residents.

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How do you prioritize and manage multiple maintenance requests?

Articulate your approach to prioritizing tasks based on urgency and impact on residents. You could mention using a system to track service requests, discussing with the team to assess priorities, and clearly communicating with residents about timelines. Highlighting your organizational skills will resonate with the interviewers looking for a reliable Maintenance Technician II.

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How do you approach customer service in your role?

Explain your belief in the importance of customer service within the maintenance field. Share how you approach interactions with residents, such as being approachable, listening actively to their concerns, and ensuring that you resolve their issues efficiently. Providing specific examples from past experiences will demonstrate your commitment to delivering exceptional service.

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What maintenance software or tools have you used in previous roles?

Discuss any experience you have with maintenance management software or tools, such as Real Page or similar applications. Mention how you have used these tools to streamline your work, track repairs, and communicate with team members and residents. Showing familiarity with technology can be a strong plus for the Maintenance Technician II position.

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Describe your experience with basic electrical and plumbing repairs?

Provide specific examples of electrical and plumbing repairs you’ve successfully completed, ensuring to detail the type of repairs, the tools you used, and the outcomes. Highlight your troubleshooting skills and understand the importance of safety while performing these tasks to reassure the interviewer of your competencies.

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What do you believe is the most important quality for a Maintenance Technician II at WinnCompanies?

Reflect on qualities such as strong communication skills, problem-solving abilities, and a customer-focused mindset. Discuss how these traits have propelled your success in previous maintenance roles and how they align with the values at WinnCompanies where teamwork and resident satisfaction are paramount.

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How would you handle a disagreement with a resident regarding a maintenance issue?

Emphasize the importance of patience and understanding in such situations. Share how you would listen to the resident's perspective, maintain professionalism, and seek a collaborative solution. An example of a past experience can illustrate your conflict resolution skills and enhance your answer.

Join Rise to see the full answer
What techniques do you use to maintain your safety while on the job?

Discuss specific safety practices you follow, such as using personal protective equipment, being aware of your surroundings, and adhering to safety protocols during repairs. Providing examples of situations where safety was a key consideration demonstrates your dedication to maintaining a safe work environment.

Join Rise to see the full answer
How do you stay updated on maintenance best practices and new technologies?

Share your methods of staying informed, such as attending training sessions, reading industry publications, or networking with peers in the field. Highlighting your commitment to continuous learning shows that you're proactive and dedicated to improving your skills, which is essential for a Maintenance Technician II.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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April 2, 2025

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