Production Orders Administrator with English

The Production Orders Administrator at Xometry plays a pivotal role by overseeing and documenting production orders within CRM and ERP systems, ensuring smooth progress at every stage. This involves engaging production partners to optimize processes, tackling issues in real-time with customers and suppliers, and handling logistics effectively. Additionally, you will conduct quality control and manage financial tracking, including payment status follow-ups.

To qualify for the Production Orders Administrator role at Xometry, candidates should have at least one year of experience in procurement, logistics, or order management, preferably focusing on engineering orders. Proficiency in English is essential to handle complex conversations with customers and suppliers. Strong problem-solving skills, attention to detail, and comfort working autonomously in high-pressure scenarios are critical traits for success.

Xometry offers a welcoming remote work environment for the Production Orders Administrator. The culture emphasizes teamwork and support, allowing everyone to contribute to our shared goals. We celebrate achievements together in an inclusive atmosphere where innovation is fostered, providing flexible working conditions and an excellent onboarding experience to help new hires settle in seamlessly.

Absolutely! At Xometry, we prioritize the growth of our employees. As a Production Orders Administrator, you’ll be part of a dynamic team where each task presents a unique challenge. We offer ongoing training, including free corporate language courses, and provide significant annual loyalty bonuses to reward your contributions and commitment.

Xometry is committed to fostering a diverse and inclusive workplace. For the Production Orders Administrator position, this means we respect and value every individual's unique background. We believe that inclusion brings out the best in our workforce, allowing every employee to feel valued and respected, ultimately leading to greater creativity and innovation.

The essential skills for a Production Orders Administrator at Xometry include strong organizational abilities, detail orientation, and a knack for independent problem-solving. Additionally, being calm under pressure, excellent communication skills, and the ability to adapt to evolving situations are crucial for achieving success in this pivotal role.

Candidates can expect a well-structured onboarding process at Xometry designed to cover technology, systems, and integration into our team culture. This comprehensive training will provide you with all the necessary tools and resources to succeed in your role as a Production Orders Administrator, ensuring that you feel comfortable and competent from day one.

When answering, highlight specific experiences that showcase your expertise in managing production orders. Discuss the systems you've used, how you ensured the smooth execution of orders, and any challenges you faced and overcame. Relate it back to Xometry’s emphasis on flawless production oversight.

Illustrate your problem-solving approach. Discuss communication strategies you’ve employed to resolve conflicts with suppliers. Mention your proactive attitude, ability to maintain professionalism, and how you've navigated difficult conversations effectively.

Mention the specific CRM and ERP tools you've used in previous roles. Highlight your adaptability to new technologies, which is crucial at Xometry, emphasizing your readiness to embrace any proprietary systems they utilize.

Provide an example demonstrating your time management and prioritization skills. Discuss specific strategies you employed to ensure that all tasks were completed on time, while maintaining quality and communication with stakeholders.

Share your organizational techniques, such as utilizing task management tools, setting priorities, and regular check-ins with your team. Explain how these strategies have led to successful outcomes in your previous roles, particularly in production order contexts.

Discuss your proficiency in English and how it aids in effective communication. Mention any cultural sensitivity training and personal experiences that have helped you navigate conversations with international partners, reflecting Xometry's global reach.

Highlight any past experiences where you implemented specific quality control procedures. Discuss your attention to detail and the processes you put in place to verify that finished products meet expectations and standards.

Explain your calm demeanor during stressful situations. Share specific instances where you remained composed and made sound decisions, showcasing your ability to think clearly under pressure, which is vital in this role.

Discuss your passion for problem-solving and your commitment to continuous improvement in processes. Highlight how you find fulfillment in contributing to team success and how that aligns with the values at Xometry.

Illustrate your prioritization method for balancing multiple tasks, such as assessing urgency and importance. Provide an example where you successfully managed conflicting deadlines while ensuring quality and communication with all involved.