Senior Manager People Growth & Engagement (All Genders)

As a Senior Manager People Growth & Engagement at zooplus, your primary responsibilities include developing a comprehensive global learning and development strategy that aligns with business objectives. You will design and implement leadership and management programs, evaluate existing training initiatives, blend various learning methods, and establish key performance indicators to measure the effectiveness of these programs.

To qualify for the Senior Manager People Growth & Engagement role at zooplus, candidates should possess a Bachelor’s or Master’s degree in HR or a related field. Additionally, you’ll need at least 8 years of experience in Learning & Development or Talent Management, focusing on leadership training, and experience managing Learning Management Systems is highly valued.

Successful candidates for the Senior Manager People Growth & Engagement at zooplus should demonstrate excellent stakeholder management, facilitation, and communication skills. A data-driven mindset and experience in measuring learning impact are also crucial, alongside an ability to collaborate with both internal and external experts to deliver high-impact learning experiences.

At zooplus, we are committed to professional development for our employees, including the Senior Manager People Growth & Engagement. You will have access to both internal and external training opportunities, an inclusive and collaborative work environment, and the flexibility of a hybrid work setup to support work-life balance.

The company culture at zooplus is vibrant and inclusive, where values like Care, Courage, Openness, and Simplicity nurture collaboration among over 1,000 passionate professionals across various European offices. Team members engage in diverse team events and enjoy a strong emphasis on diversity and inclusion, making it a fulfilling place to work.

When answering this question, highlight specific examples of leadership development programs you’ve designed or implemented. Discuss the objectives, methodologies, and feedback mechanisms you employed to ensure the program's effectiveness and alignment with organizational goals.

Focus on discussing key performance indicators (KPIs) you've set in the past to track the impact of learning initiatives. Detail your processes for gathering data and feedback, illustrating how this information informed both the development and improvement of the programs.

Share your approach to creating engaging learning experiences, such as using a mix of interactive methods and incorporating real-world scenarios that resonate with employees. Discuss techniques to gather feedback for continuous enhancement.

Describe initiatives or practices you’ve implemented to inspire a culture of continuous learning. This might include promoting open discussions about professional development, facilitating mentorship opportunities, or incentivizing skills enhancement.

Choose a specific example that emphasizes your problem-solving skills. Discuss the situation, the actions you took, and the positive outcomes that resulted from your intervention.

Talk about your commitment to professional development through attending conferences, engaging with online communities, and following relevant literature and thought leaders in Learning & Development. Mention any certifications or networks that keep you informed on best practices.

Share details about the LMS platforms you have used, what functionalities you leveraged to enhance learning, and how you collaborated with teams to ensure smooth operations and user satisfaction.

Explain how you engage with various stakeholders to understand their needs and expectations. Emphasize the importance of communication, feedback, and alignment with business objectives in your collaborative efforts.

Discuss the methods you use to assess the needs of different learner demographics and how you adjust programs accordingly. You can mention customization, flexibility in delivery formats, and accessibility considerations.

Share your insights on emerging trends in Learning & Development, such as the rise of microlearning, the effectiveness of virtual reality in training, or the increasing importance of personalization. This will demonstrate your forward-thinking approach.