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Director, Process & Tools, PMO

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The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones.

Our program managers contribute to the end-to-end success of technical, integrated product milestones involving both of our vehicle platforms: the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. PMO has teams focusing on AI & Autonomy, Robot Platform Development, Milestone End to End execution, Testing & Performance, and Service/Product readiness. All roles are deeply cross-functional, collaborative, and interdisciplinary.

The Director, Processes & Tools in PMO will work closely with the VP of Program Management and PMO leadership team to build and scale processes at Zoox, implement tooling and automation, and ensure that we are building the foundational elements upon which Zoox can scale. This will provide visibility to TPMs and other cross-functional teams, allowing them to track progress towards program milestones and identify critical issues sooner.

In this role, you will:

Lead strategic planning and execution across quarterly cycles, guiding teams to finalize goals and deliver trackable product & service milestones
Translate top-down corporate strategy into detailed product roadmaps, timelines, and deliverables, in partnership with leaders across Zoox
Build and scale Zoox-wide program management processes and tools (including: change request processes, Jira dashboards, issue burn-down charts), which will enable 180+ TPMs & PMs to highlight, track, and drive issue resolution for their domains
Drive resource management in alignment with Finance, helping cross-functional teams define and track resource requirements
Develop and refine existing issue management processes to run R&D activities and live operations

Qualifications

BS or MS degree in an engineering discipline or equivalent experience
15+ years of experience in engineering, program management, or management consulting with a focus on process rollouts and product launches
Success in driving complex SW/HW integration processes and optimizations, and leading complex cross-functional programs end to end
Proficiency in tools or processes required to manage complex projects (i.e. Gantt charts, risk matrices, Smartsheet, JIRA, etc.)
Excellent written, presentation and verbal communication skills are a must, ability to create visualizations of KPIs and program risks

Bonus Qualifications

PMP or equivalent
Experience with autonomous vehicles, test platforms, simulation, and/or automotive or aerospace processes is highly desired
Experience with developing and scaling strategy, processes, plans, procedures, reporting and handling escalations
Experience building strong working relationships with leaders and executives
Experience creating new processes from scratch

Compensation:

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $261,000 to $389,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling and positioning within a level are determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting represents the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Average salary estimate

$325000 / YEARLY (est.)

min

max

$261000K

$389000K

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What You Should Know About Director, Process & Tools, PMO, Zoox

The Director, Process & Tools, PMO at Zoox is a pivotal role where you’ll drive strategic planning and execution across our dynamic teams in Foster City, CA. You will partner with various leaders in vehicle development, software engineering, and operations to create meaningful roadmaps that align with corporate strategies. You'll be at the forefront, building and refining processes that empower our team of 180+ program and project managers, ensuring that milestones are tracked efficiently and effectively. Your expertise will guide the enhancement of tools like Jira, Smartsheet, and change request processes, making a tangible impact on the project delivery landscape at Zoox. With a strong focus on collaboration, you’ll work closely with the VP of Program Management to develop solutions that facilitate transparent communication among teams. Your knack for resource management will help us stay aligned with our financial goals, while your ability to visualize KPIs will enhance our decision-making capabilities. This is not just a job; it’s an opportunity to influence the future of mobility-as-a-service and to be part of a team that's revolutionizing urban transportation. If you have over 15 years of experience in engineering or program management and a passion for autonomous vehicle technology, you could be the perfect fit for Zoox. Together, let’s drive the future forward!

Frequently Asked Questions (FAQs) for Director, Process & Tools, PMO Role at Zoox

What are the key responsibilities of the Director, Process & Tools, PMO at Zoox?

As the Director, Process & Tools, PMO at Zoox, you will lead strategic planning and execution of program management initiatives. Your key responsibilities include translating corporate strategy into actionable product roadmaps, developing efficient processes for program management, and ensuring consistent communication and collaborative efforts among cross-functional teams. You will also drive resource management alongside financial alignment.