IT Administrator (Part-Time)

As an IT Administrator at 1840 & Company, your main responsibilities include managing the onboarding and offboarding of users in Google Workspace, handling user accounts, configuring organization units, and providing general IT support to internal users. You will also monitor security issues using the Google Workspace Security Investigation Tool and streamline administrative tasks to enhance efficiency.

To qualify for the IT Administrator position at 1840 & Company, candidates should have proficiency in using the Google Workspace Admin Console. Additionally, experience in IT support, user lifecycle management, and understanding various SaaS tools are essential for this role to effectively support a global team.

The part-time nature of the IT Administrator role at 1840 & Company offers flexibility, allowing employees to maintain a healthy work-life balance. It provides the opportunity to gain valuable work experience while accommodating personal commitments, making it an ideal situation for those looking for professional growth without full-time constraints.

In the IT Administrator role at 1840 & Company, you'll primarily work with Google Workspace tools, including the Admin Console for user management, along with other SaaS applications like Slack, Zoom, and various security tools to ensure smooth IT operations across the organization.

1840 & Company is committed to supporting its IT Administrators by fostering an environment focused on growth. You can expect ongoing training opportunities, access to the latest IT tools, and a collaborative team atmosphere where sharing ideas and solutions is encouraged to further enhance your professional skills.

In your response, highlight specific tasks you have performed using the Google Workspace Admin Console, such as user management or security configurations. Provide examples of challenges faced and how you've overcome them to demonstrate your technical skills and problem-solving abilities.

Discuss your approach to prioritization, such as assessing the impact of each issue on productivity. You might mention using tools or systems for task tracking and how effective communication plays a role in timely resolutions.

Explain your systematic approach to onboarding and offboarding, including checklists, documentation, and automating processes where applicable to ensure all steps are followed accurately and efficiently.

Share how you remain calm and approachable in dealing with conflicts. Emphasize the importance of listening to the user's concerns, understanding their needs, and working collaboratively to reach a resolution.

Discuss your knowledge of security practices, such as regular audits, using security tools to monitor accounts, and educating users on best practices for maintaining data safety.

Talk about specific automation tools or scripts you've used to streamline processes, detailing how they've reduced workloads or improved efficiency in IT operations.

Use the STAR method (Situation, Task, Action, Result) to explain the issue, your analytical process in diagnosing it, and how your solution benefited the team or organization.

Share your thoughts on key skills such as technical knowledge, communication, problem-solving, or adaptability. Provide examples of how you've leveraged this skill in your past work experiences.

Discuss your experience with providing access to various SaaS platforms, how you keep track of licenses, and the importance of ensuring the right levels of access for different user roles.

Reflect on what attracted you to 1840 & Company, such as its commitment to remote work, its innovative services, or its supportive environment. You can tie this back to your career goals and how you envision growing within the organization.