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Job details

Samsung Sales Promoter

Job Type:

Regular

Work Location:

Best Buy 1051 - Durham, NC 27713

Overview:

Become a Part-Time Retail Sales Associate* for Samsung Electronics America (SEA)!

We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.


If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!

We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.

Day-in-the-Life as a Retail Sales Associate:

  • Demonstrate, sell and promote Samsung products to customers in Best Buy
  • Ensure that consumers have the latest and most relevant product information available when making a purchase decision
  • Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing

What's in it for you?

  • Competitive, weekly pay
  • Hourly pay starting at $17.50 per hour based on location and candidate experience
  • Next day pay on-demand with DailyPay
  • Paid training completed online, at home via computer or mobile device
  • Apparel provided
  • Company provided tablet or phone
  • Samsung/Otterbox employee discounts
  • Exciting work environment to showcase your customer service skills
  • Share and learn with ongoing training and development
  • Scheduled to work during high traffic times including weekends (required), weekdays and some holiday’s

Job Description:

Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy.

Key Responsibilities:

  • Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
  • Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
  • Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
  • Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
  • Meet or exceed personal and store sales goals on a monthly basis
  • Provide excellent customer and client service through interaction with both customers and Best Buy employees
  • Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
  • Complete display resets upon request and during new product launches
  • Complete daily reporting on sales performance and retail insights

Performance Measurements:

  • Regular and prompt attendance
  • Daily accurate reporting
  • Meet or exceed established monthly/weekly sales quota/goals
  • Customer/client satisfaction


Qualifications:

  • High school diploma or equivalent required
  • Six (6) months prior sales, retail, telecom or marketing experience preferred
  • Demonstrated knowledge of products and services
  • Excellent communications, presentation, interpersonal and problem-solving skills
  • Impeccable integrity and commitment to customer satisfaction
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  •  Availability to work evenings, weekends and high demand retail holidays
  • Ability to maintain customer confidentiality

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020 Companies, Inc. is required to comply with the National Labor Relations Act. Therefore, we will recruit and refer any and all applicants without regard to their protected concerted activities, including whether they have been involved in a class-action suit against 2020 Companies, Inc. for alleged violations of labor and employment laws. We acknowledge the right of employees to engage or to refrain from such activities.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Average salary estimate

$36400 / YEARLY (est.)
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$36400K
$36400K

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What You Should Know About Samsung Sales Promoter, 2020 Companies

Are you ready to take your passion for technology and customer service to the next level? Become a Part-Time Retail Sales Associate for Samsung Electronics America (SEA) at Best Buy in Durham, NC! At 2020 Companies, we empower enthusiastic individuals to showcase cutting-edge Samsung devices, including smartphones, tablets, and wearables. In this dynamic role, you will become a Samsung Experience Consultant, engaging with customers to drive sales and provide top-notch service. Imagine spending your day demonstrating the latest gadgets and ensuring customers leave with all the information they need to make smart purchasing decisions. You'll excel at building relationships with Best Buy associates and fostering a team atmosphere that contributes to sales goals. With competitive pay starting at $17.50 per hour and flexible working hours during high traffic times, this opportunity is not just a job—it’s a chance to grow in a fun and supportive environment. You'll also benefit from paid training, company discounts, and the opportunity to work with a well-known brand in consumer electronics. If you’re self-motivated, organized, and have a knack for connecting with customers, we want to meet you! Join us at 2020 Companies, where inclusivity and your personal development are part of our mission. Let’s work together to impact the future of technology sales in retail spaces!

Frequently Asked Questions (FAQs) for Samsung Sales Promoter Role at 2020 Companies
What are the primary responsibilities of a Samsung Sales Promoter at 2020 Companies?

As a Samsung Sales Promoter with 2020 Companies, your main responsibilities will include demonstrating and selling Samsung products at Best Buy, ensuring customers receive up-to-date product information, and building strong relationships with both customers and Best Buy staff. You’ll also regularly meet sales targets and engage in daily reporting of performance metrics.

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What qualifications do I need to become a Samsung Sales Promoter at 2020 Companies?

To be considered for the Samsung Sales Promoter position at 2020 Companies, you should have a high school diploma or equivalent, ideally six months of sales, retail, or marketing experience, and strong communication and problem-solving skills. A passion for technology and customer service will set you apart in this exciting role.

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What is the pay rate for the Samsung Sales Promoter position at 2020 Companies?

As a Samsung Sales Promoter at 2020 Companies, you’ll enjoy a competitive hourly wage starting at $17.50, with the potential for next-day pay through DailyPay. This attractive compensation package is just one aspect of what makes this position appealing to tech-savvy sales enthusiasts.

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What does training for the Samsung Sales Promoter position involve?

Training for the Samsung Sales Promoter role at 2020 Companies is designed to set you up for success. It is conducted online and can be completed using your computer or mobile device. You’ll learn about the latest Samsung products and sales techniques while gaining the confidence to provide exceptional customer service in the retail environment.

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What opportunities for career growth are available for Samsung Sales Promoters at 2020 Companies?

At 2020 Companies, there are multiple avenues for career growth available. As a Samsung Sales Promoter, you can advance into more senior sales roles, explore training opportunities, or work towards long-term career paths within the technology retail sector. We value your personal and professional development.

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Common Interview Questions for Samsung Sales Promoter
How do you approach a customer who is unsure about which Samsung product to purchase?

When approaching a hesitant customer, it's essential to engage them with genuine curiosity. Ask open-ended questions about their needs, listen actively, and recommend Samsung products that offer the features they're looking for. Your goal is to build trust and demonstrate how the product can meet their needs.

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What strategies would you use to meet your sales goals as a Samsung Sales Promoter?

To meet sales goals as a Samsung Sales Promoter, I would stay informed about product features, foster relationships with customers, and leverage promotional strategies during high-traffic times to maximize exposure. Setting personal targets aligned with store goals can also help maintain focus and motivation.

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Can you provide an example of excellent customer service you’ve given in the past?

Absolutely! In my previous role, a customer was navigating issues with a device. I took the time to patiently explain the warranty options and troubleshoot alongside them. By the end of our interaction, they felt valued and left with a solution, which reinforced my commitment to outstanding customer service.

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What excites you about working with Samsung products?

What excites me most about working with Samsung products is their innovative technology and design. Being a part of a brand that continuously pushes boundaries in consumer electronics allows me to immerse myself in the latest trends while helping customers enhance their lives with the best technology solutions.

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How do you stay organized while managing multiple tasks during a busy retail shift?

Staying organized during busy shifts requires prioritization and a good system. I utilize a checklist to manage tasks and ensure that I’m meeting sales goals while supporting customer inquiries. Time management is key, as is the ability to remain flexible while handling unexpected challenges.

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Describe a time you collaborated with a team to achieve sales targets. How did you contribute?

In a previous position, my team set monthly sales targets. I organized weekly brainstorming sessions to share successful sales techniques and incentives, which helped us all maintain focus. My contribution fostered a collaborative environment that ultimately led to our team exceeding sales targets.

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What do you believe is the most critical factor in providing customer satisfaction?

I believe the most critical factor in customer satisfaction is active and empathetic listening. Understanding the customer’s needs and ensuring they feel heard allows me to tailor my recommendations and create a positive shopping experience, leading to repeat business and strong relationships.

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How would you handle a difficult customer or a complaint regarding a Samsung product?

Handling a difficult customer begins with empathy. I would listen to their concerns without interruption, validate their feelings, and work towards finding a solution. Being knowledgeable about Samsung products allows me to address issues effectively while ensuring the customer feels respected throughout the interaction.

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What motivates you to excel in a sales role?

My motivation in a sales role stems from my passion for technology and helping people find solutions that enhance their lives. The thrill of meeting and exceeding sales goals is rewarding, as it reflects not just my efforts but also my ability to positively impact customers' experiences.

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Why do you think building relationships with Best Buy associates is important for a Samsung Sales Promoter?

Building relationships with Best Buy associates is crucial because collaboration enhances the customer experience. When we work as a united front, we can share insights, drive sales initiatives, and leverage that team knowledge to meet common goals, ultimately benefiting customers and the business.

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WHO WE ARE 2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients. WHAT WE...

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DATE POSTED
April 7, 2025

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