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Join ABBYY as a Knowledge & Community Manager and immerse yourself in a dynamic and supportive environment where your unique work style is celebrated. We embrace flexible work options, allowing you to focus on what matters most—your growth and our collective success. At ABBYY, we believe in transparency, respect, and simplicity in our operations, encouraging you to trust that we always act with integrity. As part of our Customer Excellence team, you will engage with a diverse portfolio of over 10,000 customers, including recognized Fortune 500 companies. In this role, you will spearhead the development, implementation, and management of knowledge-sharing programs tailored for our internal teams, partners, and the wider community utilizing ABBYY products. Your primary responsibility will be crafting an effective knowledgebase strategy that equips Support teams with vital tools, training, and resources, ensuring our customers have the information they need to succeed. You'll also explore innovative AI strategies for efficient case deflection, maximizing the self-service experience for all users. If you have the perfect blend of strategic thinking and hands-on expertise in knowledge management and collaboration, we would love for you to join us at ABBYY and drive transformation in the tech landscape.
ABBYY powers intelligent automation. We reimagine the way people work and how companies accelerate business by delivering the intelligence that fuels automation platforms. Our solutions transform enterprise data and empower you with the insights y...
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