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Hollister Co. - Assistant Manager, Paseo Nuevo

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.  

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.comwww.abercrombiekids.comwww.hollisterco.comwww.gillyhicks.com, and www.socialtourist.com.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.


What You’ll Do

  • Customer Experience
  • Drives Sales
  • OMNI Channel Fulfillment
  • Store Presentation and Sales Floor Supervision
  • Store & Stockroom Operations
  • Staffing, Scheduling, and Payroll Management
  • Training and Development
  • Communication
  • Asset Protection

Qualifications

What it Takes

  • Bachelor’s degree OR one year of supervisory experience in a customer-facing role
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to show up in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Strong interpersonal and communication skills
  • Drive to achieve results
  • Adaptability / Flexibility
  • Multi-Tasking
  • Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement, we believe in promoting from within
  • A Global Team of People Who'll Celebrate you for Being YOU

 

The starting rate for this position is $23.00 per hour (i.e., the recruiting pay range for this position is $23.00 - $23.00 per hour). The starting rate and range may be modified in the future.

 

SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Average salary estimate

$47840 / YEARLY (est.)
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$47840K

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What You Should Know About Hollister Co. - Assistant Manager, Paseo Nuevo, Abercrombie and Fitch Co.

Join the vibrant team at Hollister Co. as an Assistant Manager in the heart of Paseo Nuevo, Santa Barbara! As an Assistant Manager at Hollister, you'll blend strategy, creativity, and people management to create a fantastic shopping experience. Your day-to-day will focus on driving sales by analyzing business trends and ensuring your team delivers top-notch customer service. You’ll oversee daily operations, manage staffing schedules, and ensure the store maintains a fresh and inviting atmosphere with your eye for presentation and styling. You'll also play a critical role in recruiting, training, and developing a motivated team that will celebrate individuality and inclusivity! We’re dedicated to promoting from within, so your career development will be a core focus. Expect to collaborate in a fast-paced environment where every day is an opportunity to step up, show your creativity, and create a joyful shopping environment. The ideal candidate will possess a bachelor’s degree or equivalent experience, strong problem-solving abilities, and an interest in fashion. Ready to take on a rewarding challenge? Step into a role where your contributions directly impact the team's success and make the Hollister brand shine!

Frequently Asked Questions (FAQs) for Hollister Co. - Assistant Manager, Paseo Nuevo Role at Abercrombie and Fitch Co.
What are the main responsibilities of an Assistant Manager at Hollister Co.?

As an Assistant Manager at Hollister Co., your key responsibilities include driving sales, managing daily operations, overseeing staff training and development, and delivering excellent customer service. You'll also be involved in store presentation to ensure a vibrant shopping environment and conduct various administrative tasks like payroll management and store efficiencies.

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What qualifications do you need to become an Assistant Manager at Hollister Co.?

To be an Assistant Manager at Hollister Co., you typically need a bachelor's degree or at least one year of supervisory experience in a customer-facing environment. Furthermore, strong problem-solving skills, team-building abilities, and an interest in fashion are essential to thrive in this role.

Join Rise to see the full answer
What skills are important for an Assistant Manager at Hollister Co.?

Important skills for an Assistant Manager at Hollister Co. include strong interpersonal and communication abilities, the capacity to adapt in a fast-paced environment, and efficient multitasking skills. A focus on inclusion and diversity awareness, coupled with a drive for results, will set you apart in this leadership role.

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What opportunities for career advancement are there at Hollister Co. for Assistant Managers?

Hollister Co. believes in promoting from within, so as an Assistant Manager, you have great opportunities for career advancement. With dedicated training and support, you can develop your skills and potentially move into higher management roles within the company.

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What does the Assistant Manager compensation package at Hollister Co. involve?

The starting rate for an Assistant Manager at Hollister Co. is $23.00 per hour. Additionally, employees can benefit from programs like quarterly incentive bonuses, paid time off, employee discounts, and various insurance offerings, aligning with Abercrombie & Fitch Co.'s commitment to supporting their team.

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Common Interview Questions for Hollister Co. - Assistant Manager, Paseo Nuevo
Why do you want to work as an Assistant Manager at Hollister Co.?

When answering this question, focus on your passion for retail, love for fashion, and how the company's values align with your own. Talk about how you admire Hollister's commitment to inclusivity and creativity and how you envision contributing positively to the store's culture.

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How do you handle conflicts within your team as an Assistant Manager?

Discuss your approach to conflict resolution. Highlight your ability to listen to both sides, facilitate open discussions, and find solutions that focus on teamwork and collaboration. Demonstrating your diplomatic skills can show your readiness for a leadership role.

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Can you describe a time when you successfully motivated your team?

Use the STAR method to structure your response, detailing a specific situation where you implemented team-building activities or provided incentives that uplifted team morale, led to improved sales, or enhanced customer service.

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What strategies do you use to drive sales?

Outline your experience with sales strategies, such as analyzing sales data, understanding customer behaviors, implementing upselling techniques, and creating appealing store displays. Back your statements with measurable examples from past roles.

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How would you ensure excellent customer service in your role?

Explain your philosophy on customer service, emphasizing timely responses, welcoming attitudes, and personalized experiences. Mention training staff on best practices and how you would lead by example to instill these values.

Join Rise to see the full answer
Why is diversity and inclusion important in retail management?

Discuss how diverse perspectives foster a creative and dynamic working environment, leading to better problem-solving and a more enjoyable shopping experience for all customers. Mention how you plan to promote an inclusive culture as an Assistant Manager.

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How do you prioritize tasks in a fast-paced retail environment?

Share your techniques for effective time management, such as listing tasks based on urgency, delegating responsibilities, and regularly communicating with team members to keep everyone aligned towards common goals.

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What interests you most about fashion and retail?

Convey your passion for fashion and trends while explaining how this interest ties into your desire to contribute positively to Hollister’s brand. Sharing personal experiences related to style or shopping can add a personal touch.

Join Rise to see the full answer
How do you evaluate employee performance and provide feedback?

Illustrate your method for assessing performance through regular one-on-one meetings, setting clear expectations, and using constructive feedback to encourage growth. Discuss your approach to recognizing achievements.

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How do you feel about working flexible hours and weekends as an Assistant Manager?

Express your willingness to work the flexible hours often required in retail and explain how you manage work-life balance, emphasizing your commitment to the team's success and customer satisfaction.

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Founded in 1892, Abercrombie & Fitch Co (A&F) through its subsidiaries, is a specialty retailer of casual apparel for men, women and kids. Through stores and direct-to-consumer operations, the company is engaged in selling an array of products, in...

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Full-time, on-site
DATE POSTED
March 22, 2025

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