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Hollister Co. - Assistant Manager, Visalia

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.  

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.comwww.abercrombiekids.comwww.hollisterco.comwww.gillyhicks.com, and www.socialtourist.com.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.


What You’ll Do

  • Customer Experience
  • Drives Sales
  • OMNI Channel Fulfillment
  • Store Presentation and Sales Floor Supervision
  • Store & Stockroom Operations
  • Staffing, Scheduling, and Payroll Management
  • Training and Development
  • Communication
  • Asset Protection

Qualifications

What it Takes

  • Bachelor’s degree OR one year of supervisory experience in a customer-facing role
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to show up in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Strong interpersonal and communication skills
  • Drive to achieve results
  • Adaptability / Flexibility
  • Multi-Tasking
  • Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement, we believe in promoting from within
  • A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $21.15 per hour (i.e., the recruiting pay range for this position is $21.15 - $21.15 per hour). The starting rate and range may be modified in the future.

SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Average salary estimate

$44000 / YEARLY (est.)
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$44000K
$44000K

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What You Should Know About Hollister Co. - Assistant Manager, Visalia, Abercrombie and Fitch Co.

If you're looking to step into a dynamic position where business savvy meets creativity, then the Assistant Manager role at Hollister Co. in Visalia might be just for you! At Hollister, we pride ourselves on creating a vibrant atmosphere where everyone feels celebrated. As an Assistant Manager, you’ll be the heartbeat of the store, driving exceptional sales results while ensuring our customers leave with a smile. Your daily responsibilities will include everything from overseeing store operations and managing payroll to leading a team passionate about delivering top-notch customer experiences. You’ll dive into inventory management and store presentation, utilizing your keen eye for trends and style. Your creativity will shine through as you contribute to the visual merchandising that keeps our store fresh and inviting. Alongside these tasks, you’ll develop and mentor future leaders, showing them the ropes of what it takes to succeed in retail. A strong problem-solver and someone who thrives in fast-paced environments, you’ll gain the satisfaction of knowing that your leadership directly contributes to the growth of your team and the store. Your journey with Hollister Co. could pave the way for incredible career advancement opportunities, reinforcing our commitment to promoting from within. So, if you’re someone who shows up ready to make a difference each day, then we’d love for you to join our inclusive culture where everyone can be their authentic selves.

Frequently Asked Questions (FAQs) for Hollister Co. - Assistant Manager, Visalia Role at Abercrombie and Fitch Co.
What are the key responsibilities of an Assistant Manager at Hollister Co. in Visalia?

As an Assistant Manager at Hollister Co. in Visalia, you will be pivotal in driving sales through exceptional customer service and operational management. Your role will encompass overseeing daily store activities, leading customer engagement, and ensuring efficient store processes. You’ll also take charge of staffing, scheduling, and developing team members to foster a supportive work environment.

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What qualifications do I need to become an Assistant Manager at Hollister Co. in Visalia?

To thrive as an Assistant Manager at Hollister Co. in Visalia, candidates typically need a Bachelor's degree or at least one year of supervisory experience in a customer-facing role. Strong communication skills, problem-solving ability, and a passion for fashion are essential, as the role requires adaptability and effective team management.

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How does Hollister Co. support the growth of Assistant Managers in Visalia?

Hollister Co. emphasizes a 'promote from within' philosophy, allowing Assistant Managers in Visalia to build on their foundation for leadership. You'll have access to training and development opportunities designed to further enhance your skills and prepare you for future leadership roles within the organization.

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What is the work environment like for an Assistant Manager at Hollister Co. in Visalia?

The work environment for an Assistant Manager at Hollister Co. in Visalia is fast-paced and vibrant. You will be part of a team passionate about fashion and customer service, creating an inclusive culture where everyone feels valued. Each day promises new challenges and opportunities to engage with both your team and customers.

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What benefits can I expect as an Assistant Manager at Hollister Co. in Visalia?

As an Assistant Manager at Hollister Co. in Visalia, you can enjoy several benefits, including a competitive salary, paid time off, a merchandise discount, and access to medical, dental, and vision insurance. Additionally, you'll be eligible for professional development and various programs to support your work-life balance.

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Common Interview Questions for Hollister Co. - Assistant Manager, Visalia
Can you tell us about a time you improved sales in a previous role?

Be prepared to discuss specific strategies you implemented that led to increased sales, including any promotional tactics or customer engagement techniques you used. Highlighting measurable outcomes will strengthen your response.

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How do you handle conflict within a team?

Illustrate your approach to conflict resolution, focusing on communication and understanding different perspectives. Share a relevant example to demonstrate your ability to restore harmony effectively.

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What do you think is the key to delivering exceptional customer service?

Discuss the importance of understanding customer needs, building rapport, and creating a welcoming atmosphere. Illustrate your answer with a personal experience where exceptional service made a difference.

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How would you ensure your team members feel valued and engaged?

Speak to your leadership style, emphasizing recognition, consistent communication, and development opportunities as key elements in keeping team morale high and fostering engagement.

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What steps would you take to manage inventory effectively?

Outline your experience with inventory management systems, focusing on accurate tracking, timely restocking, and analyzing sales data to optimize stock levels. Being familiar with specific technologies could also be a plus.

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How would you create a visually appealing store layout?

Share your understanding of visual merchandising principles and how you would stay on-trend to resonate with customers. Mention any examples of store layouts or displays you've designed or improved.

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What motivates you to lead a team in a retail environment?

Discuss your passion for retail, helping others succeed, and achieving collective goals. Sharing personal motivations, like customer satisfaction or team achievements, will also showcase your authenticity.

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How do you ensure that store processes are running efficiently?

Emphasize your analytical skills and ability to identify areas for improvement. Discuss examples of how you've streamlined processes in the past and the positive impact it had on efficiency and sales.

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How would you adapt to unexpected challenges during a busy shift?

Illustrate your ability to remain calm and prioritize tasks effectively. Speak about your decision-making process during high-pressure situations and provide examples where adaptability led to successful outcomes.

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What strategies would you use to promote a culture of inclusion within your team?

Discuss the importance of diversity in the workplace and the specific actions you would take to ensure that every team member feels welcomed and valued. These could include team-building activities, open dialogue sessions, and comprehensive training.

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Founded in 1892, Abercrombie & Fitch Co (A&F) through its subsidiaries, is a specialty retailer of casual apparel for men, women and kids. Through stores and direct-to-consumer operations, the company is engaged in selling an array of products, in...

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Full-time, on-site
DATE POSTED
March 21, 2025

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