Account Manager

This position works to develop new and potential accounts within a defined territory for ABM which includes Technical Solutions (specifically, mechanical/HVAC solutions). This position works with prospective clients to explore the strengths and weaknesses of their current service program and works with a team of operators to develop and implement an effective sales strategy for either an individual or a bundled solution. This position owns the strategic selling process and communicates value to resolve the client’s issues and is responsible for the orchestration of the sales process, including the implementation and transition process for new business.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit  ABM Employee Benefits | Staff & Management

Essential Functions:

• Seek out new business opportunities by conducting cold call activities to perspective customers, calling on current customers, and networking to secure first appointments at with existing building owners at the decision maker level.
• Identify, plan, and execute growth strategies and tactics for existing clients.
• Partner with businesses to help coauthor unique and outside-the-box solutions.
• Develop risk-mitigation strategies assist customers in budgeting for future projects by eliminating costly emergency service calls.
• Develop and present pricing options for service and planned maintenance agreements and assist the partners in budgeting for future.
• Benchmark partner facilities to target inefficiencies to see where they stack up against other businesses in their industry and area.
• Develop and maintain strong business partnerships with the purpose of gaining the client’s trust, meeting their objectives, and delivering value added solutions.
• Build financial and life cycle analyses with our tools, to quantify value from the customer’s perspective
• Generate and deliver impactful proposals with professional executive level presentations that lead to signed contracts.
• Participate in sales and industry training and converting that training to sales results.
• Coordinate and cooperate with other member of the operations and sales team in the branch location to ensure the customer needs are achieved.
• Track all sales activities in Salesforce.com.
• Special projects and other duties as assigned.

Minimum Requirements:

Education:

• Bachelor’s degree or equivalent experience.

Experience:

• 2+ years of experience, preferably including facilities services or other business solution or service sales direct to end-users.

Other:

• Ability to communicate and present effectively to groups and all levels including executive.
• Leadership of customer engagements along with the desire, ability, and skills to manage the entire sales cycle.
• Proven ability to build relationships with existing clients to maintain present sales and to facilitate add-on business and services.
• Ability to collaborate with other individuals, departments, and teams.
• Strong ability to write compelling, detailed sales proposals.
• Must be well organized and able to handle multiple proposals and processes simultaneously.
• Motivated to grow professionally, personally, and financially.
• Proficiency in Microsoft Office Suite, Salesforce.com (or similar CRM).

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About Us


ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit


ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.


ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.


ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
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