System Administrator

As a System Administrator at Accenture Federal Services, you will ensure overall system availability, performance, and security. This includes tasks such as the installation and configuration of software applications, regular monitoring of system health, as well as performing necessary maintenance like updates and backups. You will also play a pivotal role in configuring security policies and providing technical support to end-users, making your role critical in maintaining operational excellence.

To qualify for the System Administrator position at Accenture Federal Services, you need at least 3 years of general systems administration experience, expertise in either Windows or Linux systems, and 1 year of experience in cloud environments, preferably AWS. A Bachelor’s degree in a relevant technical discipline or 4 years of equivalent professional or military experience is also required. Additionally, candidates must possess an Active TS/SCI Security Clearance.

Accenture Federal Services places a strong emphasis on professional development. As a System Administrator, you’ll gain access to extensive training programs, certifications, and industry training that will empower you to expand your skill set. You'll receive hands-on experiences that prepare you for real-world challenges and allow you to thrive in your career while driving positive change in operations.

Absolutely! At Accenture Federal Services, collaboration is at the heart of what we do. Our System Administrators work closely with software developers, programmers, and testers, ensuring a supportive work environment where teamwork is encouraged. We value inclusivity and actively promote an atmosphere where every team member is heard and can contribute to our collective success.

As a System Administrator at Accenture Federal Services, you will manage a variety of software systems that support federal operations across defense, national security, and public safety sectors. Your responsibilities will include overseeing both applications and middleware components, ensuring they are installed and configured according to best practices while meeting user requirements and adhering to security policies.

In answering this question, focus on specific tasks you've handled in both environments, such as configuration, troubleshooting, or user support. Use anecdotes to illustrate how you successfully managed system performance or resolved issues to demonstrate your hands-on expertise.

This is your chance to discuss specific security protocols you’ve implemented, such as firewalls, access controls, or routine audits. Highlight how staying updated with security threats and applying best practices has helped ensure system integrity.

Select a specific incident where you faced a significant technical challenge. Detail the steps you took to diagnose the issue, the resources you used, and the final outcome. This showcases your problem-solving skills and ability to work under pressure.

Discuss the specific cloud services you’ve worked with, detailing your experience in deploying, managing, or troubleshooting applications in a cloud setting. Mention any projects that highlight your proficiency in navigation and managing cloud infrastructure.

Emphasize your interpersonal communication skills and any tools or strategies you've used to foster collaboration. Discuss your experience simplifying technical concepts for non-technical stakeholders to ensure understanding and alignment.

Be specific about the tools you've used, such as monitoring software or scripts, and explain how you analyze data to ensure system reliability. Discuss any specific metrics you track and how you utilize this information to make informed decisions.

Mention any resources you use, such as online courses, industry seminars, or tech forums to stay ahead. Highlight your commitment to continuous learning and adapting to technological advancements in systems administration.

Discuss your understanding of DevSecOps as an integration of security practices within the DevOps process. Provide examples of how you’ve worked with configuration management tools and automation in your past roles to enhance security protocols in development.

Outline your approach to developing and executing backup strategies, including how often backups are made, what systems are prioritized, and how you ensure restoring from backups is efficient and tested regularly.

Convey your alignment with the company’s mission to support the US federal government and your enthusiasm for the role. Discuss how the values of inclusion and diversity resonate with you and how you can see yourself thriving in their environment.