Software Engineering Manager

As a Software Engineering Manager at our company, you will lead teams of software developers, QA engineers, and DevOps professionals, driving the advancement of our cloud-based SaaS application. Responsibilities include introducing best practices for software development, implementing metrics to measure team effectiveness, overseeing product quality improvements, and making key technical decisions related to scalability and modernization.

To be considered for the Software Engineering Manager role, candidates should have at least a Bachelor's degree in Computer Science or a related field, along with over 5 years of experience as a Software Engineering Manager in a B2B SaaS environment. Additionally, candidates should have at least 10 years of experience as a software developer or individual contributor, with a strong understanding of modern architecture patterns and cloud technologies, particularly AWS services.

Yes, the Software Engineering Manager position is remote-friendly! While our team is primarily based in the Toronto metro area, we welcome applications from talented individuals in similar time zones (MT, CT, ET) to support our collaborative and dynamic work environment.

Our company is committed to personal and professional growth. As a Software Engineering Manager, you will have access to fantastic training and development opportunities, along with regular performance conversations aimed at aligning career objectives with business goals. We're dedicated to fostering a safe and supportive environment that encourages innovation and excellence.

We understand the importance of work-life balance, especially for our Software Engineering Manager. We offer flexible working hours, generous PTO that includes taking your birthday off, and promote frequent team-building events to ensure our team remains motivated and connected while achieving a healthy lifestyle.

When asked about challenges, focus on specific situations where your leadership came into play. It's important to discuss how you identified issues, such as team dynamics or project roadblocks, and what strategies you implemented to overcome those challenges, highlighting your ability to lead effectively.

Emphasize your experience using Agile methodologies or other prioritization frameworks. Describe a method you use to balance project timelines with team workload, ensuring quality and timely delivery, while keeping the team motivated and engaged in their tasks.

Share a specific example of a technology or process you implemented, detailing the situation, your thought process behind the change, and the positive impact it had on the team’s efficiency or productivity. Metrics or feedback from the team can strengthen your response.

Discuss your belief in coaching and continuous learning. Mention specific strategies you use to provide support, offer constructive feedback, and create opportunities for professional growth, thereby fostering a culture of excellence and development within your team.

Explain your approach to establishing processes around best practices. This could include code reviews, continuous integration, and regular retrospectives to discuss quality metrics. Highlight how you motivate the team to maintain high standards through accountability and positive reinforcement.

Articulate how you prioritize open communication among your team and with stakeholders. Explain how you maintain transparency and foster an environment where team members feel comfortable sharing their thoughts, ultimately leading to better collaboration and results.

Describe your philosophy on performance evaluations, emphasizing a continuous feedback loop rather than a once-a-year review. Discuss how you set up regular check-ins and align individual objectives with overarching business goals to keep team members engaged and informed.

Discuss your hands-on experience with tools like Jira or other project management software. Provide examples of how you have utilized Agile principles in managing projects to enhance collaboration, efficiency, and delivery timelines while maintaining product quality.

Share your conflict resolution style, emphasizing a collaborative approach. Highlight examples of times you facilitated discussions, mediated conflicts, and ultimately created an environment where team members can focus on solving problems rather than dwelling on disagreements.

Discuss evolving trends in the SaaS space, such as the shift to cloud-native technologies, DevOps practices, or machine learning. Share your thoughts on how these trends can be integrated into your team’s workflow to enhance the product and meet customer needs efficiently.