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Medical Equipment Technician-Delivery


Description:

AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.

Medical Equipment Technician

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.

Job Duties:

  • Develop and maintain working knowledge of current HME products and services offered by the company and all
  • applicable governmental regulations.
  • Comply with all applicable company policies and procedures.
  • Educate customers in proper use and care of respiratory and HME equipment in a home setting.
  • Complete required documentation following equipment setup, delivery or pickups as required.
  • Assist with customer equipment problems under emergency conditions.
  • Process all orders in a timely, accurate manner.
  • Promote services and products to referral sources in the community as appropriate.
  • Develop basic reimbursement knowledge and completely document all information necessary to ensure
  • reimbursement for all appropriate equipment, products, and services.
  • Assist with implementation of quality improvement program to meet company policies.
  • Maintain home oxygen systems through regularly scheduled visits to customers.
  • Safely drive and maintain company vehicle.
  • Perform patient assessment and re-assessment for patient care.
  • Perform routine preventative maintenance and simple repairs on equipment as required in accordance with
  • company policies.
  • Report equipment hazards and/or product incidents as required in accordance with company policies and
  • procedures.
  • Develop and maintain working knowledge of current HME products and services offered by the company.
  • Assume on-call responsibilities during non-business hours in accordance with company policy.
  • Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),
  • infection control and hazardous materials handling.
  • Maintain patient confidentiality and function within the guidelines of HIPAA.
  • Completes assigned compliance training and other educational programs as required.
  • Maintains compliant with AdaptHealth's Compliance Program
  • Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
  • Maintenance and Cleaning Guidelines
  • Perform other related duties as assigned.

Requirements:

Minimum Job Qualifications:

  • High School Diploma or equivalency
  • Entry level sales, customer service background essential
  • One (1) year of Military, delivery driver with sales component or health care technician experience would be
  • considered related experience and preferred.
  • Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
  • Valid and unrestricted driver's license in the state of residence

Physical Demands and Work Environment:

  • Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
  • Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
  • Subject to long periods of sitting and driving.
  • Work environment may be stressful at times, as overall work activities and work levels fluctuate.
  • May be exposed to unsanitary conditions in some home settings.
  • May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
  • May be exposed to high crime areas within the service community.
  • Must be able to drive independently and travel as needed.
  • May be exposed to angry or irate customers.
  • Must be able to access the patient's residence without assistance.
  • Mental alertness to perform the essential functions of position.
  • Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

PIa3997e3a3405-35196-37032409

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Medical Equipment Technician-Delivery, AdaptHealth

Are you looking to make a meaningful impact on patients' lives? AdaptHealth is searching for passionate individuals to join our team as Medical Equipment Technicians! In this role, you will play a crucial part in delivering and setting up home medical equipment to empower patients to thrive in their own environments. Your days will be filled with variety as you visit customers' homes, long-term care facilities, and clinics, educating them on how to use their equipment safely and effectively. You’ll develop a solid understanding of our current home medical equipment offerings and ensure all delivery processes align with company and regulatory guidelines. Your responsibilities will also include troubleshooting any issues that may arise, maintaining patient confidentiality, and providing support during non-business hours as part of our on-call system. We’re looking for someone who is not only technically skilled but also possesses a strong customer service mindset. If you’re a compassionate problem-solver with a high school diploma and potentially some experience in healthcare or customer service, we’d love for you to consider joining AdaptHealth. You will also need a valid driver’s license, as you will be driving a company vehicle to visit patients. Come be part of a team that values life’s precious moments — apply today to help us continue our mission of enhancing the quality of care for patients across Montana.

Frequently Asked Questions (FAQs) for Medical Equipment Technician-Delivery Role at AdaptHealth
What are the responsibilities of a Medical Equipment Technician at AdaptHealth?

As a Medical Equipment Technician at AdaptHealth, you will be responsible for delivering and setting up home medical equipment, providing education on equipment usage, and ensuring compliance with company policies and governmental regulations. Your role involves developing a working knowledge of equipment, assisting customers with issues, completing necessary documentation, and contributing to quality improvement programs.

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What qualifications do I need to apply for the Medical Equipment Technician position at AdaptHealth?

To apply for the Medical Equipment Technician position at AdaptHealth, you should have a high school diploma or equivalent. While entry-level sales or customer service experience is essential, related experience in healthcare or delivery is preferred. For senior-level candidates, two years of work-related experience and one year of direct job experience is required, along with a valid driver’s license.

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What does a typical day look like for a Medical Equipment Technician at AdaptHealth?

A typical day for a Medical Equipment Technician at AdaptHealth involves visiting various locations to deliver and set up medical equipment, performing patient assessments, providing education to customers, and performing routine maintenance on equipment. You may also be responsible for troubleshooting any equipment issues and documenting all activities accurately.

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How does AdaptHealth ensure employee safety as a Medical Equipment Technician?

Employee safety is a top priority at AdaptHealth. As a Medical Equipment Technician, you are required to adhere to personal protective equipment (PPE) guidelines, infection control measures, and hazardous materials handling procedures. Regular training ensures that you are well-equipped to handle various scenarios safely.

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Is driving required for the Medical Equipment Technician role at AdaptHealth?

Yes, driving is a fundamental aspect of the Medical Equipment Technician role at AdaptHealth. Technicians are expected to safely operate a company vehicle to deliver equipment to patients' homes, assess their needs, and provide educational support. A valid and unrestricted driver’s license is necessary for this position.

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Common Interview Questions for Medical Equipment Technician-Delivery
Can you explain your experience with medical equipment?

When answering this question, focus on any direct experience you have with medical equipment, including types of equipment you’ve handled, and any relevant training or certifications. Highlight your understanding of the importance of proper usage and maintenance to ensure patient safety.

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How do you prioritize your tasks when delivering multiple pieces of equipment?

Explain your organizational skills and how you assess the urgency of tasks. Emphasize your ability to communicate effectively and manage time efficiently, ensuring patients receive their equipment when needed while also addressing any immediate concerns.

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What would you do if a patient is having difficulty using their equipment?

Discuss your customer service skills and how you would approach the situation with empathy. Outline the steps you would take to assess the issue, provide education on usage, and ensure the patient feels comfortable and confident in using the equipment.

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How do you handle stressful situations, such as an irate customer?

Highlight your conflict resolution skills and how remaining calm helps diffuse tension. Share a specific example if possible, focusing on listening to the customer's concerns, validating their feelings, and working towards a solution.

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Describe a time when you had to follow strict safety protocols.

Provide an example that demonstrates your commitment to safety. Explain the protocols you followed, the situation at hand, and the importance of adhering to those rules for the well-being of both yourself and the patients.

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What motivates you to work in home health care?

Share your passion for making a positive impact on people's lives. Discuss any personal experiences or values that drive you to support patients and contribute to their health and well-being through your role.

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How do you ensure patient confidentiality in your work?

Highlight your understanding of HIPAA regulations and procedures. Explain how you practice confidentiality in daily interactions and documentation, ensuring that patient information is protected at all times.

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What skills do you bring to the Medical Equipment Technician role?

Identify specific skills like technical proficiency with medical equipment, excellent communication, problem-solving abilities, and customer service experience. Relate these skills back to the duties of a Medical Equipment Technician at AdaptHealth.

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How would you handle a situation where equipment is damaged during transport?

Outline your approach to assessing the damage, communicating with your supervisor, and informing the patient appropriately. Emphasize the importance of transparency and solutions-focused problem-solving in maintaining trust.

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What is your understanding of the role of personal protective equipment in this position?

Discuss the importance of PPE in keeping both you and your patients safe, especially in healthcare settings. Explain your familiarity with various types of PPE and when they are required in the context of delivering medical equipment.

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DATE POSTED
April 13, 2025

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