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Clinical Coordination Specialist - Addison, IL

Company Description

About Chamberlain University

Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.

There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.
 

Job Description

Opportunity at a Glance
At Chamberlain University, we believe if we take extraordinary care of our students, we will graduate extraordinary nurses who can have a significant and positive impact on healthcare around the world. This is the concept of Chamberlain Care™. A nursing student's clinical experience is an extremely important piece of their education that helps build not only nursing skills but confidence in the clinical setting. The Clinical Coordination Specialist role supports our students with the utmost Chamberlain Care by coordinating all student clinical experiences and by assisting deans, assistant deans, program/course coordinators and faculty in identifying clinical partners to successfully complete evidence­-based learning opportunities. In addition, the Clinical Coordination Specialists embody the mission and philosophy of Chamberlain and represent the college to clinical agencies, students and the community through clinical scheduling and managing and maintaining stakeholder relationships. Reporting to the designated campus leader (with a dotted-line report to the Sr. Clinical Development Specialist), this individual must be a highly motivated team player who desires to share creative solutions, best practices and able to work in a matrix environment.

Responsibilities

  • In collaboration with campus colleagues and leaders, researches, d Manages relationships with hospitals, skilled nursing facilities, and other clinical agency sites for nursing students to complete clinical rotations and for Chamberlain University to evaluate the experience and site.
  • Provides oversight for clinical affiliation agreements by attaining contract signatures for affiliation agreements. Provides assistance in developing, renewing, and/or terminating contracts between Chamberlain University and the clinical site
  • Manages relationships with existing clinical agency partners to ensure student and clinical site satisfaction as well as successful clinical experiences for nursing students.
  • Serves as first point of contact for clinical faculty, students and clinical partner regarding clinical experiences and escalates to campus leadership as applicable. Identifies and reports any concerns related to clinical experiences to campus and national teams.
  • Coordinates and attends healthcare-¬related events including the Clinical Partner Summit, consortium meetings and other related activities at the direction of campus and national leaders.
  • Maintains innovative partnerships with healthcare facility educators and leadership to ensure a strong working relationship and increase clinical inventory when needed
  • Maintains knowledge and understanding of Chamberlain University’s curriculum and programs and clearly articulate to stakeholders.
  • Participates in academic planning and scheduling for students by monitoring current inventory and securing adequate clinical placement inventory.
  • Completes work in a timely manner, including preparing, documenting, and tracking clinical assignments. Completes data entry into Chamberlain’s systems of record in real time to ensure accurate reporting of clinical inventory at the national level.
  • Extracts data from campus-based and partner-specific CRM systems for stakeholders
  • Monitors and manages Chamberlain University’s compliance and partner-specific requirements
  • Ensures completion of annual clinical site evaluations.
  • Supports student journey through consistent, timely and proactive communication to all key stakeholders.
  • Completes other duties as as assigned.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications

  • Bachelor's Degree Preferred or
  • an equivalent combination of education and experience. Preferred
  • 3 years of successful demonstration of business development and/or relationship management experience. Required
  • Problem-solving and critical thinking skills.
  • Excellent organizational skills, attention to detail and the ability to multitask.
  • Excellent interpersonal, presentation, communication and Microsoft Office Suite skills.
  • Preferred knowledge of or experience working in healthcare field.
  • Self-starter and able to complete tasks efficiently and independently.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $38,894 and $68,341. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

 

 

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays

    For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

 

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

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Average salary estimate

$53617.5 / YEARLY (est.)
min
max
$38894K
$68341K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Coordination Specialist - Addison, IL, Adtalem Global Education

If you're passionate about making a real impact in the world of nursing education, the Clinical Coordination Specialist position at Chamberlain University in Addison, IL might be the perfect spot for you! Here, you’ll play a pivotal role in shaping the clinical experiences of nursing students. Your mission will be to ensure that they receive the best possible clinical rotations by collaborating with healthcare partners and managing relationships with hospitals and other clinical sites. This isn’t just about scheduling; it’s about nurturing connections that enhance the educational journey of our aspiring healthcare heroes. As a Clinical Coordination Specialist, you'll coordinate all aspects of student clinical experiences while working closely with deans, faculty, and clinical agencies. You'll be integral in ensuring that each student feels supported through every step of their journey, embodying the core principle of Chamberlain Care. With a relaxed hybrid work model currently in place and plans for a four-day in-office transition, you'll have the flexibility to balance collaboration with personal focus time. Plus, we value your creativity and initiatives - we're looking for someone who can bring fresh ideas to the table! If you’re a problem-solver with strong organization skills, and a desire to support students' careers in healthcare, we’d love for you to join our community at Chamberlain University and help shape the future of nursing education.

Frequently Asked Questions (FAQs) for Clinical Coordination Specialist - Addison, IL Role at Adtalem Global Education
What are the primary responsibilities of a Clinical Coordination Specialist at Chamberlain University?

The Clinical Coordination Specialist at Chamberlain University is essential in managing clinical experiences for nursing students. This role involves coordinating student rotations, managing relationships with clinical partners, overseeing contracts, and ensuring a high-quality learning environment. You will also engage in academic planning and assist in clinical site evaluations to guarantee successful placements.

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What qualifications are required for the Clinical Coordination Specialist position at Chamberlain University?

To thrive as a Clinical Coordination Specialist at Chamberlain University, candidates are preferred to hold a Bachelor's Degree or equivalent experience. Additionally, having at least three years of business development or relationship management experience is essential. Strong organizational, communication, and problem-solving skills, particularly in a healthcare context, will set you up for success in this role.

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How does Chamberlain Care influence the role of a Clinical Coordination Specialist?

Chamberlain Care is vital to the role of a Clinical Coordination Specialist at Chamberlain University. This principle emphasizes service excellence across various interactions—whether you're managing clinical site relationships, supporting students, or collaborating with faculty. By embodying Chamberlain Care, you’ll ensure that students receive personalized attention and effective support, enhancing their clinical learning experiences.

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What benefits are offered to Clinical Coordination Specialists at Chamberlain University?

Clinical Coordination Specialists at Chamberlain University enjoy a robust package of benefits, including health, dental, vision, and life insurance, alongside a 401k retirement program with a 6% employer match. Employees also benefit from flexible time off policies and paid holidays, ensuring a healthy work-life balance while contributing to a meaningful mission.

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What kind of work environment can a Clinical Coordination Specialist expect at Chamberlain University?

At Chamberlain University, Clinical Coordination Specialists experience a collaborative and supportive environment that emphasizes teamwork. The current hybrid work model allows for flexibility, fostering creativity and innovation while maintaining strong relationships with colleagues and clinical partners. The upcoming transition to a four-day in-office schedule is designed to enhance collaboration and communication within the team.

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Common Interview Questions for Clinical Coordination Specialist - Addison, IL
Can you describe a time when you successfully managed a relationship with a clinical partner?

When answering this question, share a specific example that highlights your approach to building and maintaining relationships. Focus on your communication strategies, any challenges faced, and how you ensured a successful partnership that benefited both parties.

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How do you prioritize tasks when managing multiple clinical placements?

A strong response would emphasize your organizational skills and the tools you use to stay on track. Discuss how you assess urgency, manage deadlines, and ensure that students and partners receive timely communication about their placements.

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What strategies do you employ to ensure student satisfaction with clinical rotations?

Talk about your proactive approach in gathering feedback, addressing concerns promptly, and ensuring that placements align with students' educational goals. Highlight how important student experience is in your role and how you act on feedback to improve future rotations.

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Describe your experience with contract management in a previous role.

If you’ve dealt with contracts before, describe your process for creating, negotiating, and managing these agreements, particularly in healthcare settings. Emphasize any relevant knowledge of legal considerations, compliance, and adapting to changes with clinical partners.

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How do you stay updated with the changing regulations in healthcare and education?

An effective candidate would showcase their proactive learning ethos, mentioning resources like industry conferences, professional organizations, and networking with peers to remain informed about trends and regulations that could impact the educational experience.

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What do you believe are the key elements of a successful clinical rotation?

In your answer, highlight elements such as effective communication, robust support systems, clear expectations, and collaboration with clinical partners. Discuss how each contributes to a productive learning environment for students.

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Can you provide an example of how you addressed a challenge in scheduling clinical placements?

Use a specific scenario to outline the challenge, how you assessed it, the actions you took, and the outcome. This shows your problem-solving skills and ability to adapt under pressure, which are essential in this role.

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Why is relationship management critical in the role of Clinical Coordination Specialist?

Emphasize the importance of relationships with clinical partners in ensuring students receive quality education and experiences. Discuss how fostering these connections can lead to enhanced learning opportunities and a supportive network for students.

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What role does technology play in managing clinical placements and communication?

Discuss the importance of CRM systems, scheduling software, and communication tools in your workflow. Explain how these tools aid in tracking placements, ensuring compliance, and maintaining relationships efficiently.

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How do you ensure compliance with institutional and regulatory standards in clinical placements?

Provide a clear strategy that includes regular audits, staying informed about regulations, and constant communication with both students and clinical sites. Highlight your method of checking compliance against institutional standards without compromising educational quality.

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We provide global access to knowledge that transforms lives and enables careers. Adtalem Global Education is focused on a path to become the leading provider of professional talent to the healthcare industry. We are committed to serving student...

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Full-time, hybrid
DATE POSTED
March 21, 2025

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