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Salesperson

Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

 

What is a Salesperson?

 

Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives.  The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge.  The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes.  Position can be part time or full time. Fleet safety certification preferred.

 

Primary Responsibilities

  • Provide excellent selling experience for DIY customer visits and phone calls
  • Achieve personal sales goal and help store achieve its sales goals
  • Provide DIY services including battery installation, testing, wiper installs, etc.
  • Maintain store product and operational standards
  • Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.

 

Secondary Responsibilities

  • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
  • General stocking including truck stocking and back stock
  • Safely deliver parts to customers  as needed

 

Success Factors

  • Basic driving and navigation ability
  • Ability to use delivery board system
  • Friendly communication
  • Ability to locate and stock parts
  • Safety knowledge and skills
  • Operating inventory systems and store equipment
  • Parts and automotive system knowledge skills
  • Operating POS and Parts lookup systems
  • Expert at testing and diagnostic equipment for DIY service

 

Essential Job Skills Necessary for Success as a Salesperson

  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
  • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
  • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to work an assortment of days, evenings, and weekends as needed

 

Prior Experience that Sets a Salesperson up for Success 

  • 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences

 

Physical Demands 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Compensation Range

15.95 USD PER HOUR - 16.95 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Average salary estimate

$34196 / YEARLY (est.)
min
max
$33136K
$35256K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Salesperson, Advance Auto Parts

At Advance Auto Parts, we love seeing our team thrive, and we're currently looking for a passionate Salesperson to join our store at 1040 Madison Marketplace, Hamilton, NY. In this entry-level sales position, you'll dive into the DIY world, supporting our sales and service objectives while ensuring customers receive an outstanding experience. As a Salesperson, you'll have a good grasp of store systems, basic automotive systems, and part knowledge, enabling you to assist our DIY customers efficiently. You'll be tasked with achieving personal sales goals and helping our store hit its targets, which makes your role essential to our success. Your daily activities will include anything from providing DIY services like battery installation to maintaining our store's operational standards. Organizational skills are key, as you'll manage inventory processes and ensure cleanliness throughout the store. You benefits by gaining valuable experience in customer relations and automotive knowledge, all while working in a collaborative and friendly environment. Whether you're looking for part-time or full-time work, we welcome those who embody a friendly communication style and the willingness to learn and grow in the automotive industry. Join us as we provide top-notch service to our community and make every customer visit a memorable one!

Frequently Asked Questions (FAQs) for Salesperson Role at Advance Auto Parts
What does a Salesperson at Advance Auto Parts do?

As a Salesperson at Advance Auto Parts, your primary responsibility is to provide an excellent selling experience for DIY customers. This includes assisting customers with their purchases, performing DIY services like battery installations, and ensuring that the store meets operational standards. You'll also be responsible for inventory management processes, from receiving truck shipments to conducting cycle counts.

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What qualifications do I need to apply for the Salesperson position at Advance Auto Parts?

To be considered for the Salesperson role at Advance Auto Parts, we recommend having 2-3 years of sales experience in a retail environment. Understanding basic automotive systems is beneficial. Additionally, effective communication skills, a strong ability to work with customers, and a dedication to safety will set you up for success in this role.

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What are the working conditions like for a Salesperson at Advance Auto Parts?

As a Salesperson at Advance Auto Parts, you can expect a mix of indoor and outdoor working conditions. While most activities occur inside the store, you might also work outside during tasks such as battery and wiper blade installations. Physical tasks may include standing or walking for extended periods, as well as lifting up to 50 pounds regularly.

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Is prior experience necessary for the Salesperson role at Advance Auto Parts?

While prior experience in sales can greatly enhance your application, we do welcome entry-level candidates who have a motivated attitude and a passion for customer service. Strong communication skills and the ability to learn quickly can make you a fit for the Salesperson role, even without traditional automotive knowledge.

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What benefits do Salespeople at Advance Auto Parts receive?

Salespeople at Advance Auto Parts enjoy a variety of benefits, including competitive pay ranging from $15.95 to $16.95 per hour. Additionally, we're committed to our employees' well-being by offering a comprehensive benefits package that includes health coverage, retirement plans, and opportunities for professional growth.

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Common Interview Questions for Salesperson
What motivates you to work as a Salesperson?

When answering this question, focus on your passion for customer interaction and the joy you find in helping others solve problems. Share specific experiences where helping a customer made a significant impact, highlighting your desire to excel in a sales setting.

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How would you handle a difficult customer?

To answer this question effectively, provide an example of a similar situation you've encountered before. Emphasize your ability to listen actively, empathize with their concerns, and offer a solution that satisfies both the customer and company policies.

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Can you describe a time when you achieved a sales goal?

Reflect on a specific instance where you met or exceeded a sales target. Make sure to detail the strategies you used to engage customers, the products you highlighted, and how you tracked your progress throughout the given period.

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What are your strengths that will benefit you as a Salesperson?

Tailor your answer to highlight strengths relevant to the Salesperson role such as communication, problem-solving, and teamwork. Provide examples that showcase how these qualities helped you succeed in previous roles or tasks.

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How do you stay updated on industry trends and automotive knowledge?

Show your commitment to professional development by discussing how you proactively seek out information through online courses, industry news, or hands-on experiences. Mention any sources or communities you follow that keep your knowledge current.

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Describe how you would assist a customer who isn't sure what they need?

Detail your approach to understanding the customer's needs by asking insightful questions and actively listening. Showcase how you would assess their requirements and guide them toward the right products, demonstrating your expertise and willingness to help.

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What does excellent customer service mean to you?

Provide a well-rounded definition of excellent customer service that includes attentiveness, timely assistance, and a friendly attitude. Share specific examples of how you have implemented these values in previous roles.

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How do you handle stress and pressure in a sales environment?

Talk about your coping strategies for stressful situations, such as prioritizing tasks, maintaining organization, or using breathing techniques. Highlight your ability to remain calm and focused on achieving sales goals regardless of the circumstances.

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Why do you want to work for Advance Auto Parts as a Salesperson?

Express your enthusiasm for the company's values, mission, and reputation in the automotive sector. Connect your personal skills and career aspirations with the opportunities that working at Advance Auto Parts presents.

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How would you go about stocking and organizing products in the store?

Explain your approach to inventory management, emphasizing the importance of systematic organization and adherence to company standards. Discuss your previous experiences with stocking and any techniques that have proven effective in your past roles.

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Founded in Roanoke, VA in 1932, Advance Auto Parts is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. Our family of companies operate more than 5,100 stores across the United S...

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April 3, 2025

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